Ace Hotel Kyoto

Ace Hotel Kyoto Reviews

Ace Hotel Kyoto

Nakagyo-ku Kurumayacho 245-2, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8185, JapanView Hotel Details
Ace Hotel Kyoto
Ace Hotel KyotoAce Hotel KyotoAce Hotel Kyoto
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Ace Hotel Kyoto Guest Reviews

4.7/5
Amazing
190 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(190)
Positive reviews(188)
Reviews with photos/video(77)
Well designed(54)
Awesome rooms(50)
Great service(48)
Easy to get around(27)
Large rooms(15)
Tasty food(14)
Close to metro(13)
Convenient for shopping(13)
Negative reviews(2)
Dutch Traveler
Deluxe King Room
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Great funky and cool new hotel in a very convenient area of Kyoto. The vibe is just very chill and with many facilities nearby this is the ideal place to stay. Subway is just minutes away and down the street are many small bakery shops. The staff is very helpful and the facilities are great. Close to the Palace or can with a bit of a walk get to Nishiki market. Highly recommended
Kiu
Double Room
Stayed in Feb 2024
Solo travelers
2 review
4.5/5
Great
Posted on Feb 20, 2024
Great design and chilled atmosphere. Roomy space and friendly staff. Even better environment than NYC Ace. Didn't try the food there, since I am not a big fan of American food. Good stay overall.
Guest User
Deluxe King Room
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Jul 24, 2024
The room is nice and well equipped, the staff are also attentive and friendly- unfortunately that is as far as it goes. The hotel lobby is permanently packed full of people who are not staying at the hotel. This is because ace hotels run a “public reception area” concept , so there is never anywhere to sit and wait for your taxi / other guests travelling with you , because all areas are occupied by rando m people off the street. For a hotel that costs in excess of £1000 / $15000 for 3 nights this simply isn’t good enough. The food is also not good. We tried the bar / restaurants and it was a complete joke , food prepared by students and clearly un trained. We had to return our drinks. We paid for the breakfast but I'd advise you to avoid and just eat nearby at the many options that a re much better. Overall if you only care about the room you’ll be fine - because the room is nice ! But that’s about it. If I only wanted a nice room I’d have booked an AIRBNB instead.
Cezara
Deluxe King Room
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on May 24, 2024
Amazing hotel in Kyoto. Great design, amenities, room size and attention to details. Cleanliness done perfectly every day. Many restaurants nearby and convenient access to public transport.
Kinnie Wong
Deluxe Twin, Non Smoking (Sleeps: 2 Adults and 2 Children under 12 Yrs)
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 3, 2023
Super nice retro-fitting hotel with all the details presented in a consistent style and tone. The vinyl record collection was impressive. Staff were super friendly and helpful!
Sunny
Standard King, Non Smoking (Sleeps: 2 Adults and 1 Child under 12 Yrs)
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Super friendly staff, service is top notch. Just 10 minutes drive from Kyoto station, not in a touristy area which was great for us!
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Good location, different breakfast options, sustainable, organic west orientated with a different language talking stuff.
Guest User
Deluxe King Room
Stayed in Jan 2024
Couples
6 review
4.7/5
Amazing
Posted on Mar 31, 2024
I love this hotel Its basically my home in Kyoto whenever I go i love the food, the contemporary design! the coffee and the shops! its all perfect the staff is very great as well
Guest User
Standard King, Non Smoking (Sleeps: 2 Adults and 1 Child under 12 Yrs)
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2023
If I could live in this hotel, I would. It’s beautiful, the service and staff are so gracious and welcoming, and it’s cool in a way that doesn’t make it feel uninclusive. The deep bathtub was wonderful after a day of walking and the products from uka were especially nice. (I even bought a couple of them after checking out.) The slippers and robes were lovely and the little bench in my room with a cushion and record player was a key hang out spot.
Guest User
Deluxe King Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Staffs are so friendly and the view and lobby are so beautiful, especially at night. Also, bathroom and shower booth are spacious.
Adrian
Standard King, Non Smoking (Sleeps: 2 Adults and 1 Child under 12 Yrs)
Stayed in Sep 2023
Booked for others
6 review
4.7/5
Amazing
Posted on Sep 18, 2023
Simple yet Beautiful Hotel. Great hospitality and vibes. Definitely will stay again for my next trip to Japan 😁
Guest User
Standard King, Non Smoking (Sleeps: 2 Adults and 1 Child under 12 Yrs)
Stayed in May 2023
Couples
5 review
5.0/5
Outstanding
Posted on May 17, 2023
I really recommend Ace Kyoto, it doesn’t have the traditional services like other Kyoto old hotels, but Ace is funky, vibrant and restaurants/shops around just added cherry on top
CHING CHING
Standard Twin, Non Smoking (Sleeps: 2 Adults and 2 Children under 12 Yrs)
Stayed in Dec 2023
Family
4 review
4.7/5
Amazing
Posted on Dec 26, 2023
nice hotel chic! Staff are very friendly !
Pak Ling
Standard King Non-smoking
Stayed in Jun 2024
Couples
4 review
4.0/5
Very Good
Posted on Jun 26, 2024
Cp value is so so
JOO KHIN
Standard King, Non Smoking (Sleeps: 2 Adults and 1 Child under 12 Yrs)
Stayed in Apr 2023
Couples
8 review
4.0/5
Very Good
Posted on Apr 30, 2023
Nice architect and design. Lovely backyard with interesting shops