Garrya Nijo Castle Kyoto - Banyan Group

The room is in a good location. It's very relaxing to lie down and watch Nijo Castle. There are many kinds of breakfast, which is a great enjoyment. The front desk lady can also speak Chinese and help call a taxi, which is great

設施完備，環境優美，服務熱情

房間寬敞，很不錯

位置好，服務周到細緻，餐廳吃飯很享受。

Let me tell you about my real stay experience We stayed in this hotel with two children in two rooms. There are no facilities at all, no swimming pool, no gym, only the public area with sofas in the picture. It is not suitable for families with children or large families. The children checked in on the day and the hotel staff told them not to play with toys on the table, saying that there were complaints from guests. We accepted this and told the children to sit down and receive the toys On the first night we arrived, we went back to the hotel for dinner because of the free dinner provided by the hotel. During dinner, a service staff suddenly came over and said no to the children sitting at their own table Toys cannot be played with. I don't understand why children are not allowed to play with toys when they are sitting quietly at the dining table without disturbing others. The Westerners next door laughed with their children and were not said anything. The attitude of the waiters is very different from that of Westerners. Therefore, it is not recommended for families with children to come here unless you are good at English. The free dinner only has the appetizer, and the main course is two choices of beef and eel, but both are charged extra. Four adults spent more than 900 yuan including 100 yuan service charge, but they were not full. It is better to eat outside directly. It is a gimmick. Communicate with the manager to refund and change hotels. I don't want to be asked all the time that the children can't do this or that, but the statement is that it cannot be refunded. I ate breakfast in the room for the next few days to avoid being asked again. Different treatment. Except for waiting for the bus, I basically don't go to the lobby because it's too small. There is really nothing to eat for breakfast. Everyone orders one portion the night before. The portion is usually large and not enough to eat. The location is not very good. There are no restaurants around. The nearest one is a convenience store that is 5-10 minutes away. You need to take a taxi for more than 15 minutes and more than 100 yuan to go to the central area to find a restaurant. The room is close to the road and it will be noisy when cars pass by in the middle of the night. The advantage is that the front desk staff responds quickly. If you need to find them, they will help you solve it. In general, it is suitable for a pure room stay for one or two people. There is no feeling of vacation. I don't know why I keep recommending this hotel. I suggest that there are many other hotels in the same price range. Don't stay with children. Everyone listen to my advice.

早餐超好吃 漂亮安靜的酒店

The location is relatively remote and there is no place to have breakfast nearby (you won’t be able to book breakfast if the hotel is later) The hotel is small, expensive but does not provide the service it deserves... On the first day I checked in, I found stains on the bed and my skin was itchy after sleeping... The next day I found that the teacups were not washed...

The quality of Banyan Tree is satisfactory at the price, in the season when the red leaves are all over the sky. Needless to say, the service is great. What I want to mention in particular is that there is Chinese service in the hotel lobby, which is very considerate. I am really happy. I want to go to Kyoto again and stay in a hotel like this again.