Garrya Nijo Castle Kyoto - Banyan Group Reviews

Very cosy and beautiful hote, highly recommended

Let me tell you about my real stay experience We stayed in this hotel with two children in two rooms. There are no facilities at all, no swimming pool, no gym, only the public area with sofas in the picture. It is not suitable for families with children or large families. The children checked in on the day and the hotel staff told them not to play with toys on the table, saying that there were complaints from guests. We accepted this and told the children to sit down and receive the toys On the first night we arrived, we went back to the hotel for dinner because of the free dinner provided by the hotel. During dinner, a service staff suddenly came over and said no to the children sitting at their own table Toys cannot be played with. I don't understand why children are not allowed to play with toys when they are sitting quietly at the dining table without disturbing others. The Westerners next door laughed with their children and were not said anything. The attitude of the waiters is very different from that of Westerners. Therefore, it is not recommended for families with children to come here unless you are good at English. The free dinner only has the appetizer, and the main course is two choices of beef and eel, but both are charged extra. Four adults spent more than 900 yuan including 100 yuan service charge, but they were not full. It is better to eat outside directly. It is a gimmick. Communicate with the manager to refund and change hotels. I don't want to be asked all the time that the children can't do this or that, but the statement is that it cannot be refunded. I ate breakfast in the room for the next few days to avoid being asked again. Different treatment. Except for waiting for the bus, I basically don't go to the lobby because it's too small. There is really nothing to eat for breakfast. Everyone orders one portion the night before. The portion is usually large and not enough to eat. The location is not very good. There are no restaurants around. The nearest one is a convenience store that is 5-10 minutes away. You need to take a taxi for more than 15 minutes and more than 100 yuan to go to the central area to find a restaurant. The room is close to the road and it will be noisy when cars pass by in the middle of the night. The advantage is that the front desk staff responds quickly. If you need to find them, they will help you solve it. In general, it is suitable for a pure room stay for one or two people. There is no feeling of vacation. I don't know why I keep recommending this hotel. I suggest that there are many other hotels in the same price range. Don't stay with children. Everyone listen to my advice.

The hotel is right next to Nijo Castle and close to the subway station, very convenient The service of the hotel staff is also very good. They will help make restaurant reservations and taxi reservations. The only drawback is that there are no convenience stores near the hotel.

The quality of Banyan Tree is satisfactory at the price, in the season when the red leaves are all over the sky. Needless to say, the service is great. What I want to mention in particular is that there is Chinese service in the hotel lobby, which is very considerate. I am really happy. I want to go to Kyoto again and stay in a hotel like this again.

The location is relatively remote and there is no place to have breakfast nearby (you won’t be able to book breakfast if the hotel is later) The hotel is small, expensive but does not provide the service it deserves... On the first day I checked in, I found stains on the bed and my skin was itchy after sleeping... The next day I found that the teacups were not washed...

Some of the breakfast was not up to standard! The room was okay too! Overall it is a small hotel! As soon as you enter the hotel door, you will be amazed by the beautiful scenery! But one stay is enough!

The hotel staff are very attentive, especially the front desk staff, including the manager and the team, who take good care of the guests' needs and make the guests feel at home. The location is located in the center of Kyoto, close to Nijojo-mae Station, making it easy to access various sightseeing spots. There are many specialty shops around the hotel, as well as delicious skewers and ramen shops, and there are also many convenience stores. I will choose this hotel again if I go to Kyoto in the future.

Let’s talk about the shortcomings first: 1. The big bed is made up of two small beds. It’s hard to imagine that this five-star hotel is like this. Moreover, the mattress is very thin and the hole in the middle gets bigger the more you sleep on it, and the mattress is pushed to both sides. 2. The air conditioner will make a buzzing sound after being turned on for a while. I have reported it to the hotel. I wonder if they will fix it. Let’s talk about the advantages: 1. The service is very, very good! 2. It’s only a 300-meter walk next to Nijo Castle. The subway station and bus station are very convenient. 3. The hotel environment is very good

The hotel is opposite Nijo Castle, 2-3 minutes from the subway, and 2-3 subway stops from the city center. The hotel room is relatively large in Japan and very comfortable. In particular, the hotel's service is really great, every detail is handled very well, and there are also Chinese service staff. highly recommended!

Attentive service, spacious and comfortable room, clean and tidy, the capsule coffee machine in the room is also delicious, perfect resort hotel!

Kyoto Nijo Castle Etsuyanagi Hotel has a very elegant design style, combining modern and classical artistic aesthetics. The hotel staff are very kind and courteous, and the location is also very convenient. It is worth experiencing the hotel's high-quality services in person.

Convenient transportation, 3-5 minutes walk from the subway. The hotel is small and exquisite, with an elegant environment and warm and thoughtful service. Will choose this hotel next time!

The hotel is small but refined, full of luxury, full of rooms very quiet The service is very good, and the breakfast products are still very high Nijo Castle is worth a visit, much better than those popular tourist attractions

The hotel is relatively small, there are basically no public facilities inside the hotel, the room furnishings are in line with the preferences of domestic guests, and the breakfast is average.