52 Kasaboko-cho, Aburanokoji, Higashi-iru, Shijo-dori, Shimogyo-ku, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8494, JapanView Hotel Details
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1 night
HOTEL MYSTAYS Kyoto Shijo Guest Reviews
4.6/5
Great
557 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(557)
Positive reviews(547)
Reviews with photos/video(130)
Near shopping area(89)
Convenient for shopping(77)
Large rooms(43)
Convenient public transportation(38)
Tasty coffee(24)
Tasty food(20)
Friendly front desk staff(14)
Luggage delivery service(6)
Negative reviews(10)
Guest User
Standard Queen Room
Stayed in Nov 2024
Couples
3 review
3.5/5
Posted on Nov 7, 2024
It’s a good walk down the road from the subway station but handy for the number 12 bus to the main tourist attractions. Rooms were basic and a bit old fashioned , window view was a brick wall! Check in staff were friendly and their English was good.We only stayed 1 night
Anonymous User
Superior Triple
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
An excellent location with subway and bus station nearby. 2 supermarkets on the left and right. We are able to access to all the shrines and tourist area. So convenient. Hotel is very clean and helpful. Highly recommended to all. It has a buffet breakfast too.
Response from Property: Dear Valuable Guest,
Thank you very much for your recent stay with us.
We are thrilled to hear that you seemed to be satisfied with the location of our hotel as well as our service including our room and breakfast.
If you are willing to choose to stay with us on your next visit to Kyoto, we would be happy to welcome you back!
With much gratitude,
Front Desk Agent
Hotel Mystays Kyoto Shijo
Fengyun
Deluxe Twin Room
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jun 21, 2024
Everything is so perfect
Response from Property: Dear Mr/Ms GOLDSTEIN,
Thank you for having stayed at HOTEL MYSTAYS Kyoto Shijo and for your review. We are very pleased to hear that we could meet and exceed your expectations and you felt well accommodated during your stay with us. We hope to see you again the next time you choose to visit the area.
Sincerely,
HOTEL MYSTAYS Kyoto Shijo Front desk
Channing
Standard Triple
Stayed in Jul 2024
Family
19 review
4.2/5
Very Good
Posted on Jul 30, 2024
Hotel locate good place and it is very convenient to shopping and find eats so recommendation 🙏👌👍
Response from Property: Thank you very much for staying at Hotel Mystays Kyoto Shijo.
We are very happy to hear that you were satisfied with our hotel's location during your stay. We hope you were able to relax and enjoy your stay.
We hope you will consider staying with us again when you come back to the area. We thank you very much for your kind attention and look forward to serving you again soon.
Hotel Mystays Kyoto Shijo Front Desk
James Chen Jiangfeng
Superior Queen Room
Stayed in Jul 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jul 17, 2024
This has to be my favourite hotel chain as they were most helpful, stored our luggage on our last day after check out, had many freebies, great breakfast and was close to the train and bus stations as well as Nishiki Market! Forgot my newly purchased shirt and they were shipped it to my next MyStays hotel right away! Room was very clean and spacious.
Response from Property: Dear Mr/Ms James Chen Jiangfeng,
Thank you for taking the time to share your experiences with us at HOTEL MYSTAYS Kyoto Shijo. We are so pleased to hear of your satisfaction with our service. This is what we work hard for, and your kind words are greatly appreciated. We look forward to your return as a valued customer.
Hotel Mystays Kyoto Shijo
Front Desk
Samantha
Comfort Triple Room
Stayed in Jun 2024
Travel with friends
5 review
3.2/5
Posted on Jul 6, 2024
Nice location but a little out of the way. Easy to walk to a subway so if you don’t mind walking it is a good place for you.
Response from Property: Thank you very much for staying at Hotel Mystays Kyoto Shijo.
We sincerely appreciate your feedback regarding our location.
We hope you enjoyed your stay with us.
We look forward to welcoming you again.
Hotel Mystays Kyoto Shijo
Front Desk
Thomas Hyunwoo
Standard Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel was clean and conveniently located centrally in Kyoto.
TimLee
Superior Queen Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Room was surprisingly spacious and location to shopping and tourist attractions are close by via bus.
Response from Property: Dear Guests,
Thank you for staying at HOTEL MYSTAYS Kyoto Shijo.
We deeply appreciate your kind words regarding our facilities and location.
We look forward to welcoming you back in the near future.
Warm regards,
HOTEL MYSTAYS Kyoto Shijo
Front desk
blablablacksheep
Superior Queen Room
Stayed in Aug 2023
Couples
48 review
5.0/5
Outstanding
Posted on Aug 13, 2023
Far from subway station but bus station is just across the street. Good, big room big bathtub. The biggest hotel we have stayed through Kyoto and Osaka. Just the lobby located at 2nd floor. Ice maker and free drinks available. Good. Better stay another area if u want shopping, quite far to walk
Response from Property: Dear Guest,Thank you for taking the time to share your experiences with us at HOTEL MYSTAYS Kyoto Shijo. We are so pleased to hear of your satisfaction with our service. This is what we work hard for, and your kind words are greatly appreciated. We look forward to your return as a valued customer.HOTEL MYSTAYS kyoto Shijo
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
7 review
3.7/5
Posted on Mar 30, 2024
Nice cosy hotel, Short walking distance to the closest train station. Free drinks available.
Response from Property: Thank you for choosing to stay with HTOEL MYSTAYS Kyoto Shijo.
We are glad to hear that you found our hotel comfortable and had easy access to the station.
We will continue to improve our service for our guests.
We hope to welcome you in the future.
Candy~
Standard Double Room
Stayed in Dec 2023
Couples
1 review
3.7/5
Posted on Dec 17, 2023
Hotel furnitures seem old. Car park is available and chargeable but advisable to park elsewhere if you’re returning to hotel after 11 PM because hotel car park is closed after 11 pm hence I paid at other car park.
Response from Property: Dear guest,
Thank you for staying at Hotel MYYSTAYS Kyoto Shijo. Thank you for your valuable feedback on the maintenance of our hotel. Our team is working hard every day to provide better care and will continue to improve to provide all guests with an unforgettable stay. We hope to see you again soon.
MYSTAYS Kyoto Shijo Hotel Front Desk
Guest User
Superior Twin
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Quiet room and convenient location.
Response from Property: Thank you very much for staying at our hotel.Also,Thank you for your contribution to the review, thanks for the high evaluation.
We heard that you were satisfied, so we are very pleased.
We are happy if you can use the hotel again.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Hotel Mystays Kyoto Shijo
Front desk.
Travel Fun Gigi
Standard Triple
Stayed in Aug 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Nice and convenient hotel. We have paid 5000 yen more for top floor with balcony, really valued for it. Will back again when my next trip in Kyoto.
Guest User
Deluxe Twin Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 18, 2023
It was a wonderful journey. My family enjoyed the breakfast and the matcha/coffee machine they provided. The location was great as well.
Response from Property: Dear Guest,
Thank you for choosing HOTEL MYSTAYS Kyoto Shijo and for taking the time to write a review. We are so glad to hear that you have enjoyed your accommodations, as well as our location. We look forward to hosting you again in the future.
HOTEL MYSTAYS Kyoto Shijo
outhome
Standard Triple
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 3, 2023
I would like to take this opportunity to express my gratitude.
Before arriving in Kyoto on June 29th and checking in, I encountered difficulties due to my backpack (phone, passport, etc.) being left on the tram.
With the patient help of employee whose name is "SHIMIZU", She helped to contact with the tram operation company and found my backpack. I am very grateful for SHIMIZU's strong help and patient contact.
As you know it is really trouble to lose my passport, So I am really grateful for retrieving my backpack so quickly, and once again, I would like to express my gratitude and many thanks to SHIMIZU.
Regards
Patrick
Response from Property: Thank you for staying at HOTEL MYSTAYS Kyoto Shijo. We appreciate you taking the time to write to us.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope you will consider HOTEL MYSTAYS Kyoto Shijo during your next travels nearby us.