PARK HOTEL KYOTO

PARK HOTEL KYOTO Reviews

PARK HOTEL KYOTO

Nakagyo-ku, Nishiyoko-cho 180, Kyoto, JapanView Hotel Details
PARK HOTEL KYOTO
PARK HOTEL KYOTOPARK HOTEL KYOTOPARK HOTEL KYOTO
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1 night

PARK HOTEL KYOTO Guest Reviews

4.1/5
Very Good
52 review
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.3
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All Reviews(52)
Positive reviews(45)
Reviews with photos/video(14)
Awesome stay(17)
Easy to get around(11)
Friendly owner(11)
Close to metro(5)
Negative reviews(7)
Gil Nisan
Superior Double Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very nice business hotel. The location was superb, very clean and comfortable. I will totally recommend it for your stay in Kyoto.
Response from Property: Thank you for choosing Park Hotel Kyoto and we very much appreciate your review of the hotel. We are delighted to know how much you enjoyed your stay. Thank you again for taking the time to leave us your review. We are looking forward to the opportunity of welcoming you back to our hotel soon. Guest Service Team Ikemoto
fantafantahk
Superior Twin Room
Stayed in Nov 2023
Couples
4 review
4.0/5
Very Good
Posted on Jan 15, 2024
The hotel is nice and new. Service and location are good. However there is a bad smell in the toilet.
Response from Property: Thank you for staying at Park Hotel Kyoto.Thank you very much for taking time out of your busy schedule to write a review.We apologize for the smell in the restroom. We have immediately contacted the person in charge of cleaning and instructed him or her to thoroughly clean the bathroom.We look forward to welcoming you to Park Hotel Kyoto Oike next time you visit Kyoto.Park Hotel Kyoto  Sugiyama
Ruth
Superior Double Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 18, 2024
I booked a superior double room, its very spacious and with a full sized bathtub. I enjoyed my bath after a long tiring day of your sightseeing. As it's a double room, I got 4 pillows! I was provided a crisp yukata. The receptionists are very polite and helpful.
Response from Property: Thank you for choosing Park Hotel Kyoto and we very much appreciate your detailed review of the hotel.We are delighted to know how much you enjoyed your stay.We strive to provide every guest with outstanding experience, and your compliments serve as an encouragement to all of us.Thank you again for taking the time to leave us your review. We are looking forward to the opportunity of welcoming you back to our hotel soon.Guest Service TeamIkemoto
Guest User
Superior Double Room
Stayed in Oct 2023
Friends
2 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Very nice hotel to stay. Value for money.
Response from Property: Dear Guest,Thank you very much for staying at Park Hotel Kyoto . All of us at Park Hotel Kyoto are very happy to hear that your stay with us was a pleasant one. Thank you very much for your good evaluation of us during your precious time with us. We hope you will choose our hotel again the next time you visit Kyoto.Best regards,YoshidaGuest service team
Yuliando
Deluxe Twin Room
Stayed in Nov 2023
Couples
7 review
4.5/5
Great
Posted on Dec 4, 2023
A very nice stay at Park Hotel Kyoto. Easily accessible through subway and lots of convenience stores nearby. Minus side is there's additional city tax that we should pay on top of the hotel rates.
Response from Property: Thank you for staying at Park Hotel Kyoto.Thank you very much for taking time out of your busy schedule to write a review of our hotel.We look forward to welcoming you to Park Hotel Kyoto Oike next time you visit Kyoto.Park Hotel Kyoto  Sugiyama
TFL
Oike Suite
Stayed in Aug 2023
Family
2 review
4.5/5
Great
Posted on Aug 27, 2023
Though the room booking info on Ctrip is wrong, the super friendly staff at Park Hotel has assisted us to minimize the hassle and at the end it’s a perfect stay. Even our kids have great acclaims about the staff service :)
Response from Property: Dear Guest,Thank you very much for staying at Park Hotel Kyoto . All of us at Park Hotel Kyoto are very happy to hear that your stay with us was a pleasant one. Thank you very much for your good evaluation of us during your precious time with us. We hope you will choose our hotel again the next time you visit Kyoto.Best regards,YoshidaGuest service team
Guest User
Deluxe Twin Room
Stayed in Jun 2023
Couples
5 review
4.2/5
Very Good
Posted on Jul 17, 2023
Really nice rooms, very big for Japan. It's a bit far from the busy part of Kyoto but only 4 minutes walk to the metro line. Breakfast was small. The desk staff were pleasant. There is a bike rental shop close by.
Response from Property: Dear Guest,Thank you very much for staying at Park Hotel Kyoto . All of us at Park Hotel Kyoto are very happy to hear that your stay with us was a pleasant one. Thank you very much for your good evaluation of us during your precious time with us. We hope you will choose our hotel again the next time you visit Kyoto.Best regards,YoshidaGuest service team
Guest User
Superior Double Room
Stayed in Mar 2023
Couples
5 review
4.5/5
Great
Posted on Jun 20, 2023
Need to walk around 4min after alighting from the subway station. Got supermarket beside the hotel.
Response from Property: Dear Guest,Thank you very much for staying at Park Hotel Kyoto . All of us at Park Hotel Kyoto are very happy to hear that your stay with us was a pleasant one. Thank you very much for your good evaluation of us during your precious time with us. We hope you will choose our hotel again the next time you visit Kyoto.Best regards,YoshidaGuest service team
Guest User
Superior Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 20, 2024
Really nice hotel.
Response from Property: Thank you for choosing Park Hotel Kyoto and we very much appreciate your detailed review of the hotel.We are delighted to know how much you enjoyed your stay. We are looking forward to the opportunity of welcoming you back to our hotel soon.Guest Service TeamIkemoto
Daphne
Superior Twin Room
Stayed in Jan 2023
Friends
2 review
4.2/5
Very Good
Posted on Jan 26, 2023
The location was really great, 3 min walk from Karasuma Oike station. Only downside was that there isn’t any elevator nor escalator for the exit nearest to the hotel so we had to lug our luggages up a flight of stairs. Room was cosy and well equipped. Bed and pillows were really comfortable too! Had a pleasant stay!
Response from Property: Thank you very much for staying at Park Hotel Kyoto.We look forward to welcoming you back to Kyoto and hope that you will consider Park Hotel Kyoto for your next Kyoto visit.All our staff members look forward to serving you again.PARK HOTEL KYOTO Guest Service Team : Cris
Anonymous User
Superior Twin Room
Stayed in Mar 2024
Couples
6 review
1.2/5
Posted on Mar 28, 2024
Apart from the geographical location, there are no advantages. The price of Sakura Season is 1,400➕RMB per day, and the quality is similar to that of a fast hotel like the 7 Days Inn chain... The shortcomings are summarized as follows: ① The windows are not very soundproof, and our room is on the 5th floor and not close to the road. But the traffic on the street outside kept rumbling all night long, and I was forced to buy earplugs to fall asleep the next day. ②The hygiene was the worst in our entire trip to Japan. There was something like white powder left by previous guests on the table next to the bed, and the bathroom was full of toothpaste stains, which was shocking. ③The room only has two bottles of water and a pair of toothbrushes, other items must be obtained at the front desk. ④The service staff who clean the room every morning will swipe the card directly to enter the door regardless of whether there is anyone in the room. The anti-theft lock must be hung, otherwise it will be very scary. All in all, given the quality of this hotel, it is basically a big mistake to stay for more than 500 yuan.
Original TextTranslated by Google
Response from Property: We regret that we cannot provide you with a perfect accommodation experience this time. Regarding the noise issue you raised, please allow me to explain to you that the hotel is located in the city center and there are frequent traffic of people and vehicles. I apologize for the inconvenience caused. As for the issue of cleaning and cleaning staff, we have communicated it to the unit and assure you that we will review and improve it. We apologize to you again and hope to have the opportunity to serve you again next time. Thank you. Customer Service Suzu Ikemoto
-Lywwei🌷
Deluxe Twin Room
Stayed in Nov 2023
Friends
3 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Extremely comfortable and super clean. The bed is also comfortable. The ambience of the night light is also warm. I like it very much. The room also smells good. The corridor is also very warm and comfortable. The toiletries are super easy to use, from hand soap to shower gel and conditioner. I will come again next time🥳🥰
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Kyoto Park Hotel as your first choice for accommodation. We are very happy and honored to give you a satisfactory accommodation experience. We hope to have the opportunity to serve you again in the near future. Thank you. Park Hotel Kyoto Customer Service Team Ikemoto
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Friends
1 review
2.7/5
Posted on May 2, 2024
The hotel facilities were overall good, but Until now, I have traveled a lot to Japan. This is my first time in such an unfriendly hotel. When checking in, my younger brother knows Japanese, so I spoke in Japanese and the answer came back in English;;; I felt ignored and was in a really bad mood after checking in. Even though cleaning wasn't included, new towels were hung at the door no matter which hotel I went to, so I thought they would be there, but they weren't. Since I was staying two days in a row, I asked for a towel and was asked if there were any at the door. When I said there were none, they told me to wait for an hour and a half. I arrived at 6pm and they said they could give it to me at 8:30. I was trying to take a shower, but it took almost 2 hours with 2 towels... When I came up to the room and wanted to take a shower right away, I called and asked if they could give it to me right now. I asked them to wait another 30 minutes, and when I knocked and went out, there was no one there. The hallway was rustling, so I waited for about 3 minutes and they brought it to me from a warehouse. Isn't it right to knock with a normal towel? In the morning, they sat down without saying good morning, just took my card and helped me check out. This is my first time in such an unfriendly hotel. The person who treated me with a towel yesterday afternoon was the same employee when I checked out. It was so unpleasant that it ruined my entire trip. If you don't know what to do, don't do anything.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay with Park Hotel Kyoto and for sharing your experience.We always strive to deliver the best experience for our guests, and we deeplyregret that this did not happen and we did not leave a good impression upon your arrival.We take this matter seriously, and your comments have been shared with the staffand necessary training will be conducted to ensure that our guests can always receive the best customer experience.Our sincere apologies again. We hope to be able to host you again for a more positiveexperience in the near future.Best regards, Guest Service TeamIkemoto
Guest User
Superior Twin Room
Stayed in Apr 2024
Friends
3 review
4.5/5
Great
Posted on Apr 19, 2024
The location of the Park Hotel is very good. It allows friends to go on a trip to see cherry blossoms without any transportation. I will continue to book Park Hotel. I hope to stay at Park Hotel next time in Kyoto.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Park Hotel Kyoto as your first choice for accommodation. We are very happy and honored to provide you with a satisfactory accommodation experience. We hope to have the opportunity to serve you again in the near future. Thank you. Guest Service Rin Ikemoto 池本 铃
Anonymous User
Deluxe Twin Room
Stayed in Mar 2024
Friends
3 review
1.2/5
Posted on Apr 6, 2024
The worst hotel I have stayed in in Japan. The area is relatively large. I booked 3 rooms. There was a strong smell of body odor as soon as you entered the room. You couldn't sleep at all. At first, the hotel said that the room was full during the cherry blossom season and would not change the room. It said that the staff would go to the room to deodorize the room after the guests went out to play. However, after we went out and came back at 9 or 10 o'clock, the smell was still so strong that we couldn't stay. I felt that the staff were not there. came! ! I can only spray water and perfume, open the windows, and turn down the air conditioner to ventilate... After complaining in the middle of the night, I brought the staff to the room and smelled it myself. I asked for a forced room change, and then I agreed to wait for other guests to leave the next day and change to another room, but the room I changed still smelled... This is the most dissatisfying stay I have had in Japan for so many days. Other hotels are full of people even during the cherry blossom season, and they are not clean and tasteless. All I can say is that you should choose carefully.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Kyoto Park Hotel as your first choice for accommodation. We regret that we cannot provide you with a perfect accommodation experience this time. We will check and improve the issues you raised about the smell in the room and hope to have the opportunity to serve you next time. ,Thanks. Customer Service Suzu Ikemoto