Hotel New Hankyu Kyoto

Hotel New Hankyu Kyoto Reviews

Hotel New Hankyu Kyoto

Shimogyo-ku Shiokoji-dori Shin-machi Higashi-iru Higashishiokoji-cho 579, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8216, JapanView Hotel Details
Hotel New Hankyu Kyoto
Hotel New Hankyu KyotoHotel New Hankyu KyotoHotel New Hankyu Kyoto
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Hotel New Hankyu Kyoto Guest Reviews

4.5/5
Great
553 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(553)
Positive reviews(536)
Reviews with photos/video(132)
Easy to get around(110)
Near shopping area(55)
Convenient for shopping(55)
Poor air conditioning(13)
Comfortable bed(9)
Friendly front desk staff(9)
Stayed multiple times(6)
Tasty food(5)
Negative reviews(17)
Tang AL
Moderate Twin Room With Sofa Bed
Stayed in ديسمبر 2024
Family
1 review
5.0/5
Outstanding
Posted on 18 ديسمبر 2024
Great hotel to stay in, just opposite Kyoto station. Breakfast is Japanese/western buffet style.
Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
Shazali
Japanese Twin Room With Futon
Stayed in أكتوبر 2024
Family
8 review
5.0/5
Outstanding
Posted on 11 نوفمبر 2024
Location was very good. It’s nearby to convenience store and train station. Room was clean and staff was friendly.
Response from Property: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.I am very pleased that you have liked us.I am happy if you can use the hotel again.
Charm
Moderate Twin Room
Stayed in يونيو 2024
Couples
1 review
5.0/5
Outstanding
Posted on 20 يونيو 2024
Very nice and comfortable, everything is walking distance (Kyoto Station, convenience stores and restaurants!)
Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Bernie Mantos
Moderate Twin Room
Stayed in ديسمبر 2024
Family
4 review
4.7/5
Amazing
Posted on 15 ديسمبر 2024
Location is the best. Just across the Kyoto Station. Alot of food shops outside the hotel. The best one is the Food Hall at the basement of Kyoto Tower. Alot of options and affordable choices.
Response from Property: Thank you for staying at Kyoto New Hankyu Hotel. We are pleased that you enjoyed your stay in Kyoto. All our staff look forward to welcoming you back.Kyoto New Hankyu Hotel Reception
Christy Koh
Moderate Triple Room
Stayed in يونيو 2024
Family
3 review
5.0/5
Outstanding
Posted on 19 يونيو 2024
Hotel is just opposite the Kyoto station which has Isetan and museum, and is linked to Porta Underground shopping mall - basement gourmet heaven! Very friendly staff and room is bigger than New Hankyu Osaka. Will stay again if I’m going to Kyoto.
Response from Property: Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.
Anonymous User
Moderate Twin Room With Sofa Bed
Stayed in ديسمبر 2024
Family
3 review
4.5/5
Great
Posted on 12 ديسمبر 2024
Excellent service from the front desk and concierge who provided info on transport options and helped in baggages and packages. The location is good, near kyoto station and the buses. Shopping, food and convenience stores are within walking distance from the hotel. Recommended!
Response from Property: "Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are delighted to hear your compliments regarding our service. We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
Nathaniel Lai
Japanese Twin Room With Futon
Stayed in يونيو 2024
Family
3 review
4.7/5
Amazing
Posted on 1 يوليو 2024
Convenient location, decent room size (in Japan), reasonable price
Response from Property: This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Xin Qi
Studio Twin
Stayed in أكتوبر 2024
Couples
2 review
4.7/5
Amazing
Posted on 9 نوفمبر 2024
Room is big enough for luggages to be opened fully. Love the bath tub which is quite big as well. Some amenities like skincare set and cotton set will need to get from reception counter. Room is a lil dim. Location is very convenient as it is right opposite Kyoto station. Overall a satisfying stay.
Response from Property: Thank you very much for staying at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Guest User
Japanese Twin Room With Futon
Stayed in سبتمبر 2024
Family
27 review
5.0/5
Outstanding
Posted on 3 أكتوبر 2024
We had the most pleasant stay at New Hankyu Kyoto compared to the other 4 hotels we checked-in in Osaka and Kyoto, facilities in the room are modern and well-appointed. Location is really excellent with the entrance to the main station just in front of the hotel.
Response from Property: Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.
Ghee Tat Eric
Moderate Twin Room
Stayed in مارس 2024
Travel with friends
30 review
4.0/5
Very Good
Posted on 20 مارس 2024
Location was very convenient to the JR Kyoto Railway as you can take trains to Osaka.
Response from Property: Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
KayK
Moderate Twin Room
Stayed in فبراير 2024
Family
20 review
4.5/5
Great
Posted on 13 مارس 2024
This is a very good and convenient hotel. There are shops for shopping, conveience stores, bakeries, restaurants nearby in the underground arcades. The Kyoto station is just 5-10mins walking. Clean and tidy room. Price is fairly reasonable.
Response from Property: hank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Jn_foodie
Japanese Twin Room
Stayed in ديسمبر 2023
Couples
11 review
4.5/5
Great
Posted on 18 ديسمبر 2023
Came back and stayed for a second time within 5 weeks coz we loved the location, though it needs more amenities to be considered a true 4 star, like an onsen, sauna or indoor pool. The location is unbeatable though as it's located right next to Kyoto Tower and across the road from Kyoto station and within 2 mins walk from all the dining options.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Guest User
Studio Twin
Stayed in يونيو 2024
Couples
3 review
3.7/5
Posted on 7 يونيو 2024
Excellent location. Kyoto station is right in front. Room is pretty small and there’s only housekeeping after 3 days of stay as they are practicing eco green environment.
Response from Property: Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We look forward to seeing you soon on your next visit.
Merivynn
Japanese Twin Room
Stayed in ديسمبر 2023
Family
17 review
4.7/5
Amazing
Posted on 6 ديسمبر 2023
Very nice hotel that is right beside the Kyoto main station. We stayed in the Japanese room which was very modern and well furnished. There is no shortage of dining options both inside and surrounding the hotel. Only shortcoming is for some odd reason they don't provide coffee or ceylon tea in the room.
Response from Property: Thank you for staying at our hotel.We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily.We will be waiting for your continued use.
Kelle
Moderate Triple Room
Stayed in يونيو 2024
Family
3 review
3.2/5
Posted on 5 يونيو 2024
The front desk lady was a little rude hence left a very bad impression when we checked-in. However the housekeeping staff are all very friendly and always smiling!
Response from Property: Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.