Nakagyo-ku Kamiosaka-cho 509, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8001, JapanView Hotel Details
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Solaria Nishitetsu Hotel Kyoto Premier Guest Reviews
4.5/5
Great
192 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(192)
Positive reviews(188)
Reviews with photos/video(54)
Easy to get around(23)
Delicious breakfast(20)
Loved the view(13)
Close to metro(12)
Large rooms(11)
Relaxing hot springs(9)
Convenient for shopping(9)
Friendly front desk staff(4)
Negative reviews(4)
Anonymous User
Superior Kamogawa Twin Room
Stayed in Jul 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jul 8, 2024
Excellent location. 5min walk to Tozai line and Kintetsu line. 5 minutes walk to the interconnected shopping street. And 2 minutes walk to kamogawa. Perfect!
Guest User
Standard Double Room
Stayed in Jun 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good
Guest User
View Bath Twin Room
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 14, 2024
Good location, very convenience to all the tour spots and close to subway station too.
Guest User
Superior Kamogawa Twin Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
I've already been to Kyoto several times so the trip really was to enjoy the city and relax. For this reason I was looking for a room with a nice view and stayed at the Kamogawa River View Twin. I think I was able to stay at this room at a hefty discount (room rates now seem very high) and that may influence this review. Nonetheless, if you do plan on staying here I would highly recommend the Kamogawa room. Just sitting by the window made the whole trip worthy.
Also recommend the shower facility on the ground floor. While the room bathroom / tub was also great we were very happy with the outdoor onsen like facility. Did not do breakfast as there are so many options near the hotel (Starbucks by the Kamo river for one). Everything was great.
Guest User
View Bath Twin Room
Stayed in Jun 2024
Couples
1 review
3.2/5
Posted on Jun 8, 2024
Onsen closing 9am too early. Room Price is too expensive and breakfast yen 3,000 is too expensive because not too good.
Response from Property: Thank you very much for coming to Solaria Nishitetsu Hotel Kyoto Premier.
However, we regret that we were not able to provide you with a satisfactory service during your stay.
We will use your feedback to improve our service.
Thank you for taking the time to post a review despite your busy schedule.
Solaria Nishitetsu Hotel Kyoto Premier
Front Desk Ishibashi
ChiangDorothy
Standard Double Room
Stayed in Apr 2024
Couples
5 review
4.7/5
Amazing
Posted on May 28, 2024
Nice hotel located next to river, nearby the busy street but quiet atmosphere. Pleasant check in and check out experience. Solaria is my favourite brand so will book again in future.
Response from Property: Thank you very much for coming to Solaria Nishitetsu Hotel Kyoto Premier.
I am delighted that you were impressed with our service.
We will continue our effort to provide the best service for our guests.
We are very much looking forward to your next visit.
Solaria Nishitetsu Hotel Kyoto Premier
Front Desk
Guest User
View Bath Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
This was my second time staying here and great service as always. Love their hotel breakfast and the location is in the middle of two stations. If you arrive during the Sakura period, you would be greeted by amazing views of the canals the moment you step out of the hotel entrance. Service was great as well and there is an in-house onsen that is very clean and relaxing.
Response from Property: Thank you very much for using our hotel hotel.
Also, thank you again for giving us your thoughts at that time.
We saw how comfortable you stayed and we feel very happy.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Solaria Nishitetsu Hotel Kyoto Premier Front Desk: Matsumura
CHAN SIU CHUNG
Standard Twin Room
Stayed in Jul 2024
Family
1 review
2.2/5
Posted on Jul 12, 2024
Not cleaning up rooms everyday, blind window, can see nothing outside
Yong
Standard Double Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Location is excellent with all eateries and shopping within a short stroll. Hotel has a public bath which is a nice addition and it also has self service laundry
Response from Property: Thank you very much for having us stay at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Solaria Nishitetsu Hotel Kyoto Premier Front Desk: Matsumura
Guest User
View Bath Twin Room
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Great location near Nishiki Market, Imperial Palace and Gion shopping street. It's also next to the Kamo river where there are amazing alleys of restaurant and shopping.
The room is very spacious and comfortable. Toilet, Vanity Basin and bathing area is separated which is a great plus! Hotel staff is extremely friendly and amenities are free for taking at the hotel lobby. Lovely stay.
李家的木
Garden Suite
Stayed in Jul 2023
Travel with friends
18 review
4.2/5
Very Good
Posted on Aug 24, 2023
A mix of modern and traditional vibes. Worth a try, go for it. It is not difficult to locate the hotel too.
Guest User
View Bath Twin Room
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Fantastic place
Very comfortable
TheoK
Standard Double Room
Stayed in Feb 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Mar 10, 2024
Room was alright, I think having minimal - no cleaning service was quite surprising.
Anonymous User
Standard Double Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Love everything about this hotel! The rooms are beautiful. Spa amenities are top notch, with both indoor and outdoor pools. Location is awesome. Short walk to Nishiki market area. Walkable to Gion as well. Access via subway is easy and not too far, but will be a bit troublesome if it rains. Find subway exit 3 which is a handicap lift near Hotel Okura side for easier access with luggage. Short walk to convenience stores and food options.
Jungle Poop
Garden Twin Room
Stayed in Jun 2023
Travel with friends
39 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Awesome location. Beautiful surrounding along the river. Do get the rooms facing the garden.