The Junei Hotel Kyoto Imperial Palace West

The Junei Hotel Kyoto Imperial Palace West Reviews

The Junei Hotel Kyoto Imperial Palace West

Sanchome, 14, Kamigyo Ward, Kyoto City, Kyoto Prefecture, 602-8056, JapanView Hotel Details
The Junei Hotel Kyoto Imperial Palace West
The Junei Hotel Kyoto Imperial Palace WestThe Junei Hotel Kyoto Imperial Palace WestThe Junei Hotel Kyoto Imperial Palace West
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The Junei Hotel Kyoto Imperial Palace West Guest Reviews

4.5/5
Great
53 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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Positive reviews(43)
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Negative reviews(3)
細節決定成敗
Deluxe Twin Room
Stayed in Nov. 2023
Family
6 review
4.0/5
Very Good
Posted on 5. Jan. 2024
The hotel itself does not have any facilities. Basically, the scope of activities is in the room, but the room is quite big, so it is not a big problem. The design is very thoughtful, the room and bathroom even have background music, and welcome refreshments. But if you want to choose a room, you may have to arrive early. When we arrived at 5 or 6 o'clock, there were no options left, only the double room opposite the front desk. But I have to say that it may also be due to the location of the hotel. It is very quiet and equipped with The music of chirping birds and fragrant flowers has a different feeling. The location in a residential area has its pros and cons. The disadvantage is that it is very inconvenient. There are no convenience stores or supermarkets nearby. The nearest supermarket is a 10-minute walk away. It is quite windy when the weather is cold, which is not pleasant. The nearest public transportation station is 10 minutes, and the subway is almost 15 minutes. If you have too much luggage and don't have a car, I don't recommend you to check in. Or you can find a way to store your luggage before coming back.
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S.T.Y
Deluxe Twin Room
Stayed in Nov. 2023
Family
27 review
5.0/5
Outstanding
Posted on 7. Nov. 2023
My wife found this hotel on TikTok and wanted to go, so we stayed here for her birthday! The room and staff were great👍 We also got a massage, which helped relieve the fatigue from walking so much! There were lots of things to see around, so it was wonderful.
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Guest User
Deluxe Twin Room
Stayed in Aug. 2023
Family
13 review
5.0/5
Outstanding
Posted on 9. Sept. 2023
The hotel is in a quiet alley, just walking distance to Kyoto Gyoen Garden and Nijo Castle. The hotel staff is very friendly. They sent many emails to help with dinner reservations before checking in. I like it. The front desk will greet you and say hello when you go out and enter the door. The room is huge for Japan, and the bathroom has a huge bathtub. The Japanese breakfast is rich, be sure to book breakfast.
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Guest User
Premium Room
Stayed in Juli 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on 6. Okt. 2023
The balance between Japanese style and modernity is very comfortable ~
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Guest User
Premium Room
Stayed in Jan. 2023
Solo travelers
3 review
3.5/5
Posted on 7. Jan. 2023
The hotel is a room in a family hotel, with a total of three floors and no elevator. You need to carry your luggage downstairs by yourself. After walking for a day, it is really tiring to climb the stairs when returning to the hotel! Not suitable for families with elderly or children traveling. This is really discouraging! But the service of the hotel is good, the room is relatively spacious, and it is far from the urban area.
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Response from Property: Dear Guest, Thank you very much for writing us a review and sharing your valuable insights with us. Since our concept is based on the architecture of traditional Kyoto houses, called "Machiya", it is a pity that the hotel does not have an elevator. However, our staff will be more than happy to help you with your luggage during check-in and check-out. For older guests or those with health issues or disabilities, we are also happy to offer ground floor rooms. We hope that the absence of an elevator has not affected your experience of the city too much and that you will be able to make many happy new memories with us. Best Regards, THE JUNEI HOTEL Kyoto Imperial Palace West
Guest User
Deluxe Room
Stayed in Juli 2024
Family
8 review
4.8/5
Amazing
Posted on 2. Aug. 2024
小朋友喜歡這裏的榻榻米和温泉,除了沒有晚餐安排。前台服務人員態度非常好 衞生很好 入住問候信和小點心 等細節做的好。
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ratkoaus
Stayed in Juni 2024
Family
5.0/5
Outstanding
Posted on 27. Juni 2024
Our stay at the Junei Imperial Palace Hotel was great and one of my very best hotel experiences. The hotel itself was very comfortable and is beautifully appointed in a sophisticated traditional style. The staff could not be more helpful and friendly and went over and above to make our stay very enjoyable. I look forward to returning next time I visit Kyoto and I’m very happy to recommend this wonderful hotel. Ratko Petrovic June 2024
Response from Property: Dear Mr,Ratko Petrovic, Thank you so much for your kind and generous review. It was truly our pleasure receiving you and your lovely family, and we are thrilled to know you enjoyed your stay with us. We would be honored to welcome you back to Kyoto and are looking forward to seeing you again soon! Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
Lisa H
Stayed in Juni 2024
Family
5.0/5
Outstanding
Posted on 3. Juni 2024
We wanted our first trip to Japan to be special and looked for a ryokan in Kyoto. But then we found this place, where the ambience is as close as to a traditional Japenese inn but provides all modern amenities. The staff was very welcoming and recognized us every time we entered. The room was spacious and we felt at home from the first minute. Especially the small but private patio in front of our window provided a beautiful view, even when it was raining. The bathroom was even more sensational. Everyone of us enjoyed the bathtub, including the soothing music. All in all: we couldn't have made a better choice! Thanks to the JUNEI HOTEL team our stay in Kyoto was even more wonderful, that we hoped it would be.
Response from Property: Dear J4616DLlisah, We are so delighted you enjoyed your stay with us, and we deeply appreciate your lovely review. Our intention is to provide our guests with a comfortable, relaxing space to unwind, especially after a busy day of sightseeing, so we are particularly happy to know you all enjoyed our Shigaraki-yaki ceramic bathtub. It was truly a delight getting to know you and your beautiful family, and we hope you all come back to Kyoto again soon! Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
rclee1988
Stayed in Mai 2024
Couples
5.0/5
Outstanding
Posted on 23. Mai 2024
The staffs are extremely friendly and helpful providing us the map of amenities nearby and even gave us a detailed explanation of how to use the different functions and details of our room. I noticed the hotel has no lifts, so going up and down might be a challenge for disabled person. You might want to notify the hotel in advance for a room on the ground floor. Room is really huge for two person. Large sitting area, a huge bathroom and just lots of space. The room comes soft music and a separate music for the bath. Totally zen feeling. The only downside is the location - the nearest train station is a 15mins walk away but at the same time I love the quiet neighborhood away from all the tourist and crowd. I would recommend taking a bus to visit all the popular attractions since Kyoto is not as well connected via the train compared to Osaka or Tokyo. The bus stop is a short 3-4mins walk away. Bus 12 brings you to the downtown Shijo area (20mins ride). The nearest FamilyMart/convenience store is 4mins walk if you wanted to grab snacks or drinks.
Response from Property: Dear Mr. rclee1988, Thank you so much for your kind review. It was an absolute pleasure having you both and we are delighted you enjoyed your stay. We hope your time in Kyoto exceeded your expectations and look forward to welcoming you back soon! Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
Road32733341132
Stayed in März 2024
Other
5.0/5
Outstanding
Posted on 1. März 2024
We stayed in early July at the Junei Hotel Kyoto Imperial Palace West for two nights in a Deluxe Twin Room. We found the hotel to be in a good location for our literary, as we used taxis or the bus stop several minutes’ walk away on the main road. The bus stop is located at a ***** of restaurants, convenience store and laundromat. This is a small boutique two story hotel just inside an alleyway type street. The exterior entrance and lobby are inviting with the traditional wooden structure and lattice, lit with warm lantern lighting, especially when returning from an excursion. The staff were always very friendly, helpful and welcoming. We found the room to be very spacious, and the décor aesthetically pleasing. The raised tatami mat area with low table, is not only functional for eating and sleeping (there are two beds and I used the roll out mattress from the cupboard on the mats) but this area fused traditional with modern. There is a separate toilet located inside the door. The bathroom contains a shower and a large free standing bath adjacent to a balcony window containing a small bonsai type garden. This was a relaxing place to soak and unwind as the heated recirculating water burbled back into the bath, and light filtered in through the window and garden. The speakers in the bathroom complemented the scene with soothing tranquil music and nature sounds. In fact it was so good, we played this often via the room speakers too. A separate basin area outside the bathroom provides access to the balcony. It’s small, but I enjoyed standing out there when eating my BYO breakfast. We stayed at bigger brand hotels in the other cities, but we enjoyed the Junei Hotel Kyoto Imperial Palace West the most, and we plan to stay here again on our next visit to Japan. Tip: Make sure if giving a taxi driver the hotel name that you state “The Junei Hotel Kyoto Imperial Palace West’ as there is another hotel similarly named “The Junei Hotel Kyoto”, but further out.
6/7
Response from Property: Dear Mr. Sydney_Robster, Thank you very much for you kind and detailed review. We are delighted to hear that you enjoyed your stay with us and found our staff to be helpful and welcoming. One of our goal is to bring to our guests a mix between traditional Japanese hospitality and the convenience of a modern hotel. While we are constantly striving to improve, your review makes us think that we are going in the right direction. We are specially happy to hear that you like the tatami space. As you well perceived, its high functionality has been one of the defining traits of traditional Japanese home designs for generations, allowing people to dine, sleep and spend their free time comfortably in the same room. It is a one of a kind, very Japanese experience, and it we are sincerely happy to see guests enjoying it. Similarly, our bathtubs are made of Shigaraki ceramic, made in the town of the same name which is known as one of the oldest kilns in Japan. Not only they are aesthetically pleasant, but also keep the heat and help warm the body to the core, providing a relaxing effect that is amplified by the hydrogen bath. As they are order made by artisans and only availble in a few places in Japan, by using them we hope more people from outside the country get the opportunity to hear about Japanese ceramics. Lastly we would like to thank you again for your visit. The staff hopes to have the pleasure of your visit again in the future. Meanwhile we wish that you have safe travels and make many new found memories wherever you go. Kindest regards, The staff of THE JUNEI HOTEL Kyoto Imperial Palace West
Scarlett A
Stayed in Aug. 2024
Solo travelers
5.0/5
Outstanding
Posted on 28. Aug. 2024
Great location in low key residential neighborhood in good walking distance to Gion and downtown Kyoto for reasonably fit adult. Excellent service and attention to detail in the room. Front desk staff are attentive and patient, room amenities above and beyond most hotels. Well worth the money and I hope to stay here again next time I’m in Kyoto!
Response from Property: Dear 576scarletta, Thank you so much for your kind review. It was a pleasure having you stay with us. Our aim is to provide our guests with a glimpse of everyday life in Kyoto, while also being a walkable distance or a short bus/taxi ride to many of the major tourist spots. So we are delighted to know that you enjoyed both your stay and our location. We hope your time in Japan was beyond your expectations and hope to welcome you back soon! Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
vasko M
Stayed in Juli 2024
Family
5.0/5
Outstanding
Posted on 29. Juli 2024
Our family had a great stay at the Junei Hotel. We had a family style room with tatami and an onsen style bath. It was a great experience. Incredibly clean and comfortable with the best pajamas ever! The staff is excellent and the small hotel is located in a quiet neighborhood which makes for a nice break from the tourist crowds. We found two great coffee places, a bakery, market and lots of small local restaurants within a few block radius. Highly recommended.
Response from Property: Dear vasko M, Thank you for using your precious time writing us a review. It was our pleasure to welcome you and your family and we are happy to hear you were able to enjoy your room with them. Our pajamas are made from Kyo Wazarashi Mensya, a cotton weave that is meant to be comfortable during both the heat of summer and the cold of winter. Regarding our location, as well noticed, in order to provide a quiet environment to our guests we are outside the hustle of the city, but still within reach to some very good and not as well known restaurant options, while major attractions are a short bus ride away and, some, such as Kyoto Imperial Palace or Nijo Castle, even walkable. We look forward to the opportunity of receiving you again in the future. Meanwhile, we wish you a safe trip home. Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
Vikram T
Stayed in Juli 2024
Family
5.0/5
Outstanding
Posted on 10. Juli 2024
A hidden gem off the main road. We were warmly greeted but the front desk and explained the amenities of our room and how to the use the amazing private onsen/bath. The staff and the hotel were amazing. One of the pleasant surprises was the delicious donut store right next door. We loved being in a quieter part of town and were able to explore more areas. We were recommended to check out a really cool ramen place called Fire Ramen, which was delicious and a fun show to see the bowls of ramen catch on fire.
Response from Property: Dear 288vikramt, Thank you very much for kindly writing us a review. It was our pleasure to welcome you and your family during your stay, and we are happy you enjoyed being in a quieter part of the town. Although Kyoto is considered a somewhat small city for today's Japan's standards, it can be very busy with people next to shopping areas. As such, this hotel was built striving to provide a quiet environment, while allowing our guest to get a taste of what living in Kyoto might feel like. We are also happy that you enjoyed "Lina chan no hoppe" (donut shop). We will make sure to tell the owner, as he will undoubtedly be thrilled to hear about it. Fire Ramen is a very interesting, unique experience, and, more importantly, very good ramen. We are glad you were able to try it while in Kyoto. While wishing you safe travels, we hope to have the opportunity of welcoming you again in the future. Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
Stefanie G
Stayed in Juni 2024
Couples
5.0/5
Outstanding
Posted on 8. Juni 2024
Amazing place - staff is very nice, room very specious, very clean, great location, great speakers in the room, very comfortable beds I had the most beautiful Time with my fiancé there. You will love it. Next to the hotel is a doughnut place you should try!
Response from Property: Dear J5565RMstefanieg, We are so delighted you enjoyed your stay with us and very much appreciate your wonderful review. It was a pleasure having you both and we hope to welcome you back to Kyoto soon! Kindest regards, THE JUNEI HOTEL Kyoto Imperial Palace West
David M
Stayed in Apr. 2024
Couples
4.0/5
Very Good
Posted on 19. Apr. 2024
Small but nice hotel. Our room was clean and large with tatami area. The bathroom was very nice. Service was great. Only was a bit out of the way to many of the sights we wanted to see but close to the Imperial palace which we walked to. Easy to catch taxis about 100 feet away.
Response from Property: Dear Mr. daviddmT1666BY, Thank you for using your time to write us a review. We deeply appreciate. We are glad to hear you enjoyed your Premium Double room and the bathroom with the Shigaraki ceramic bathtub. Regarding our location, as we strive to provide a quiet environment away from the busy centers, some points of interest might seem relatively far when compared to other locations. However, being in Kamigyo ward, most major attractions can be easily reached either by public transportation or taxi. We hope you did not have trouble reaching the sights you were interested into. Kindest regards, The staff of THE JUNEI HOTEL Kyoto Imperial Palace West