Rinn Kyoto Station Reviews
Rinn Kyoto Station
〒600-8233 Kyoto, Shimogyo Ward, Kitafudodocho, 522, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8233, JapanView Hotel Details
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Rinn Kyoto Station Guest Reviews
4.6/5
Great
99 review
Verified reviewsLocation4.5
Amenities4.4
Service4.6
Cleanliness4.7
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All reviews(99)
Positive reviews(97)
Reviews with photos/video(29)
Clean and tidy(26)
Awesome rooms(26)
Great service(26)
Great location(20)
Awesome stay(17)
Convenient location(17)
Easy to get around(11)
Great value for money(10)
Negative reviews(2)
Choon Mei
Standard Twin Room
Stayed in Nov 2023
Family
3 review
Great
Posted on Dec 2, 2023
I’m quite disappointed with my 1st 2 night stays, not worth the money, bathtub was spoilt , requested a few times to change room but was rejected reason is no rooms available . Finally they moved us to a bigger room on 3rd day . Location is good, near Kyoto Station .
Response from Property: Thank you for staying at Rinn Kyoto Statin. We are very sorry that this accommodation experience made you unhappy. We will try our best to help you deal with the room situation. We are sorry that it has not been improved well. Thank you for your valuable feedback. We will try our best to improve it. Thank you again for your stay. Rinn Kyoto Station Staff:Cai
Anonymous User
Superior King Room, Non Smoking
Stayed in Oct 2023
Family
6 review
Outstanding
Posted on Dec 31, 2023
We found this hidden gem that's within 10 minutes walking distance from Kyoto Station. The room was very spacious and very comfortable. There were also a wide selection of amenities that we could try too. Highly recommended
Response from Property: Thank you for your stay at Rinn Kyoto Station and for giving us the highest rating. Our hotel is located near Kyoto Station, about a 10-minute walk. There are many restaurants and department stores nearby, making it a very convenient location. The hotel is equipped with public facilities such as water dispensers, microwave ovens, and coin-operated washing machines for tourists to use. We are glad that these facilities can assist you. Thank you again for your recommendation and we look forward to your visit again in the future. Rinn Kyoto Station Staff:Cai
Nowel
Superior King Room, Non Smoking
Stayed in Sep 2023
Couples
7 review
Great
Posted on Sep 19, 2023
We are happy with this hotel that is far exceed our expectations in terms of room size, toilet, cleanliness and convenience. Lobby is so welcoming and reception service is so helpful.
Recommend to add hooks for clothing.
Response from Property: Thank you for staying at Rinn Kyoto Station this time. I am glad that you are quite satisfied with your stay experience. Also glad that Staff can solve your needs quickly and effectively. Thank you for your valuable feedback, we will continue to improve. We look forward to your next stay at Rinn Kyoto Station in the future.Rinn Kyoto Station Staff: Cai
suphanun
Standard Twin Room
Stayed in Mar 2023
Solo travelers
2 review
Outstanding
Posted on Apr 16, 2023
Niceeeeeeeeeeeeeeeee
Recommended for girls!!!!
This hotel is very safe.
Response from Property: Thank you for staying at Rinn Kyoto Station.Our hotel is located near Kyoto Station and faces the main street, so it is convenient at night. You can rest assured that our staff is on duty 24 hours a day. We look forward to seeing you again.Rinn Kyoto Station:Emi
Guest User
Standard Twin Room
Stayed in Feb 2023
Family
1 review
Posted on Feb 7, 2023
We booked two rooms with two single bed based on 2 persons per room. Somehow the comment stated only max 1 person per room. We have to pay additional fee of about JPY15,000. We also need pay JPY3,000 to makeup the room. So, please take note of any additional hidden costs that you might not notice during your booking.
Response from Property: Thank you for staying at Rinn Kyoto Station.We apologize for the inconvenience caused by the additional number of people at the time of check-in.I looked up your reservation from your review and the date you posted it, and I have confirmed that it is booked for 2 rooms for 2 people (i.e. 1 room for 1 person). If you changed the number of guests to 4 when searching for availability, I apologize for my opinion.Please check your past reservation details once again.We promise that we will never give false information to our customers who come to Kyoto and choose Rinn Kyoto Station.From the photos you posted, I can see that you enjoyed Kyoto very much. Just really nice pictures.Kyoto changes its expression depending on the season, so if you have the chance, please come and visit Kyoto again.When that happens, I hope that you will choose Rinn Kyoto Station again.We will continue to work hard until the day we can meet you someday.Thank you.Rinn Kyoto Station:Emi
Guest User
Superior King Room, Non Smoking
Stayed in Feb 2023
Couples
1 review
Amazing
Posted on Feb 16, 2023
We enjoy the stay so much! Big and clean room, comfortable bathroom, nice location. Will definitely come again if we travel Kyoto.
Response from Property: Thank you for staying at Rinn Kyoto Station.The superior king room is a room with a very nice atmosphere where you can see the interior of the Japanese garden from the window of the bath. It's a highly recommended room where you can feel Japan in a hotel about 7 minutes on foot from Kyoto, so I'm glad you like it.Please use Rinn Kyoto Station when you visit Kyoto again. We look forward to seeing you again.Rinn Kyoto Station:Emi
Guest User
Superior King Room, Non Smoking
Stayed in Jul 2023
Family
4 review
Outstanding
Posted on Jul 31, 2023
This place gave me excellent experience in Kyoto! Big bed, big bath tub! You can take special bath salts, shampoo, and lots of disposables supplies at reception. The hotel scale is not big, but all service better than any hotel I’ve been before! Around 10mins from Kyoto station, many restaurants and shopping mall nearby! Really recommend who bring children to this place!
Response from Property: Thank you for choosing Rinn Kyoto Station We are pleased to hear that you appreciated our hotel and location during your stay. Thank you for taking the time out of your busy schedule to give us your feedback. We will continue to improve our facilities and services based on your feedback. We look forward to seeing you again. Rinn Kyoto Station CHEN
Anonymous User
Queen Room, Non Smoking
Stayed in Jul 2024
Solo travelers
1 review
Amazing
Posted on Jul 6, 2024
goood
Response from Property: Thank you for staying at Rinn Kyoto Station this time and for giving us a high rating. We're glad you were satisfied with the overall environment. Thank you for taking the time to fill out this feedback and we look forward to your visit again. Rinn Kyoto Station Staff:Cai
JinyanAnita
Queen Room, Non Smoking
Stayed in Aug 2024
Travel with friends
4 review
Outstanding
Posted on Aug 21, 2024
First of all, the location is very good. It is just a short walk from Kyoto Station and convenient to any tourist attraction. The famous Hiroshi Ryori is within five minutes' walk. The price-performance ratio is very high. Secondly, it is clean and convenient. Although the room is small, it can hold two 29-inch suitcases. There are various free toiletries including foot pads in the lobby. The bathrobe is a thin one that can be worn to sleep. Tourists don't need to bring anything except a shower cap. The service is also very good. There are waiters who can speak Chinese at the front desk from time to time.
Original TextTranslated by Google
Response from Property: 感謝您本次入住Rinn Kyoto Station，並給予我們滿分的評價。我們位在京都車站附近徒步約6-8分鐘左右。周邊許多餐廳林立、交通便利，是許多旅客選擇我們的原因之一。我們在飯店內設有一些公共設備，像是飲水機、洗衣機、微波爐等可以讓旅客使用。大廳內設有許多不同種類的盥洗用品可以免費取用。我們有不同國籍的員工，希望可以為外國旅客提供更好的服務。感謝您撥空填寫這份回饋，期待您再度光臨。 Rinn Kyoto Station Staff:Cai
Junjun210
Queen Room, Non Smoking
Stayed in Aug 2024
Travel with friends
4 review
Outstanding
Posted on Sep 9, 2024
It is a 10-minute walk from Kyoto Station. If you take the bus, it is 1 stop and then 3 minutes walk. It is very convenient to take the bus to Kinkakuji Temple. There is also a tourist map in the lobby.
The hotel is very quiet. There are many necessary items on the first floor for self-service, including cleansers, lotions, and foot pads. It is very practical after walking around Kyoto.
There is an air purifier in the room and a desk for simple office work. The bathroom is separated into dry and wet areas. I stayed at the room with the room voucher purchased on Ctrip and was very satisfied.
Original TextTranslated by Google
Response from Property: 感謝您本次入住，Rinn Kyoto Station，並給予我們滿分的評價。我們位在京都車站附近徒步約6-8分鐘左右的位置，交通便利想前往其他觀光景點都非常的快速，是許多旅客選擇我們的原因之一。房間內只有洗髮精、沐浴乳、潤髮乳，但我們在一樓大廳準備有其他不同品項的盥洗用品可以免費取用，很高興可以幫助到您。我們在所有房間內都設有空氣清凈機，都可以直接使用。感謝您撥空填寫這份回饋，期待您再度光臨。 Rinn Kyoto Station Staff:Cai
viiiiiiki
Queen Room, Non Smoking
Stayed in Jun 2024
Solo travelers
47 review
Outstanding
Posted on Jun 17, 2024
Very close to Kyoto Station, only 5 minutes walk. There are many restaurants downstairs, you can eat noodles in the morning, and there are izakayas and bars in the evening. The room is not big, but it has complete facilities and is very clean.
Original TextTranslated by Google
Response from Property: 感謝您本次入住Rinn Kyoto Station，並給予我們滿分的評價。本飯店位在京都車站附近徒步約6-8分鐘左右的位置，交通便利且周遭許多百貨餐廳林立，是許多旅客選擇我們的原因之一。很高興您對於整體環境感到滿意。再次感謝您本次的入住，期待您再度光臨。 Rinn Staff:Cai
Anonymous User
Queen Room, Non Smoking
Stayed in Jun 2024
Travel with friends
29 review
Very Good
Posted on Jun 12, 2024
The price of Ctrip room voucher is very cost-effective!
The hotel was attracted by the room voucher!
Forget the usual price, there are still many choices.
In addition:
The room given by the room voucher is very small, especially the shower room. When you turn around, you will hit the wall. There is no room left. Consider the price.
And the most incredible thing is this paper-pasted window, which can't be called a curtain, a sliding door, which is very light-transmitting, and the sleep is not very good. Please take a detour. This photo was taken in the middle of the night, and the camera is original.
The bedding is good, thumbs up.
There are also bath and face washers on the first floor. You can take them. You can check in without bringing anything. This is good.
It takes 8-9 minutes to walk to Kyoto Station. It's not close nor far.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Rinn Kyoto Station from our many accommodation options. We would also like to thank you again for your comments. We spend a lot of time reading your comments. We are delighted to hear that you were satisfied with the value for money at our hotel. As you mentioned, there is a convenience bar on the first floor of the hotel, which is stocked with various amenities including bath salts. We hope this makes your stay with us more enjoyable. However, we apologize for the inconvenience caused to you by the room size and indoor brightness. After checking, we found that the plan you stayed in was an economy plan sold by Ctrip online. This plan does not offer room selection and is located on the lower floors of the hotel. We hope you'll stay in a high-rise room next time you visit. We often receive comments about room brightness. We have discussed this within the department and are considering introducing eye shields. Thank you again for your valuable feedback. Rinn Kyoto Station MIKU
Maomaohendayizhi
Queen Room, Non Smoking
Stayed in May 2024
Couples
9 review
Amazing
Posted on May 24, 2024
The location is very good, within Kyoto State's walking distance. The facilities downstairs are very complete. I especially like the foot pads they provide, which are cool and relieve the fatigue of playing every day. The waiter downstairs can speak Chinese and is very friendly. The luggage is delivered to the room. The only drawback is that the room is a little small and there is no bathtub.
Original TextTranslated by Google
Response from Property: 感謝您本次入住Rinn Kyoto Station，並給予我們很高的評價。本飯店位在京都車站附近徒步約6-8分鐘相當的便利。我們在一樓大廳設有免費的盥洗用品區，提供許多不同種類的用品可以供旅客免費取用。我們有許多不同國籍的員工，希望可以更全面的服務的所有旅客。我們另外還有其他房型的房間，期待您再度光臨。 Rinn Kyoto Station Hotel Staff:Cai
lostlove0621
Queen Room, Non Smoking
Stayed in Apr 2024
Travel with friends
58 review
Amazing
Posted on Apr 16, 2024
The station front store is very convenient to Kyoto Station, 5 minutes walk, two small restaurants outside the door are delicious, the room is small, but clean and tidy, normal, in a place where every inch of land is valuable, but the sound insulation is very poor, it feels like a piece of wood separating a room, I bought a discount package on Ctrip, only 330/night, it is very cost-effective if you go out for travel
Original TextTranslated by Google
Response from Property: Thank you for your stay at Rinn Kyoto Station this time and for giving us a high rating. Our hotel is very close to Kyoto Station, about 6-8 minutes on foot, which is one of the reasons why many travelers choose us. We are very sorry that you are not satisfied with the sound insulation part, and we will try our best to improve it. Thank you again for your stay this time and we look forward to your visit again. Rinn Kyoto Station Staff:Cai
ZaoanHarry
Queen Room, Non Smoking
Stayed in Apr 2024
Couples
94 review
Posted on Apr 13, 2024
The windows of the hotel room are dark windows. Although there is a window that can be opened a little, there is a wall outside the window, which is very close, and the air conditioner outdoor unit is outside the window. Therefore, this window has no lighting function, and there is no scenery to see. Most importantly, there is almost no ventilation function, because the air conditioner outdoor unit is placed there, exhausting hot air and exhaust gas. So this room type is a very bad room type. And although the room is okay, the bathroom is super small, the shower room is flat and rectangular, and you can't stretch your hands and feet when taking a shower. The table seat is super small, and you have to lean to brush your teeth, otherwise you can't move... In short, it is not recommended to book this room type.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Rinn Kyoto Station Hotel from our many accommodation options. However, we sincerely apologize for any inconvenience caused to you during your stay. From looking at the photos, we believe that the room type you are staying in is a double bed room. This room type is the lowest category in the hotel and is therefore located on a lower floor. For safety reasons, the windows of all hotel rooms are equipped with child locks, which cannot be removed in principle. We hope to get your understanding and cooperation. We apologize for the inconvenience caused to your stay due to insufficient shower room and desk space. Please note that the interior decoration and size of Superior King Room and Deluxe King Room are different. We hope you enjoy the different look and feel. We hope you can enjoy the different room types next time you visit. Rinn Staff MIKU