Hotels near Satsuma Yashiki no Ato, Kyoto

Always had an amazing stay at the Tokyu Stay hotel chain. Loved the location of Tokyu Stay Kyoto Sakaiza (Shijo Kawaramachi area), it is located centrally at Kyoto downtown and is walking distance to Gion and Nishiki Market. The room was clean and decent size for a deluxe double room (can fit 2 open carry-on suitcase no problem), and I just absolutely adore their in-room 2-in-1 washer+dryer. Each load takes at least 3.5-4 hrs to complete the entire cycle of washing and drying. Thank you very much for the hospitality, will stay again definitely. Great Location. Thanks. 這次京都2天的行程都住在這，地點真的非常好，飯店剛落成沒多久，住起來非常舒服的，一樓有自助飲料吧，也有備品可以自取，房間附有洗烘衣機，微波爐，電晶爐，鍋子，盤子跟餐具，也可以向櫃檯借刀子使用，設備非常齊全.

I booked a premier twin with city view guest room in this Banyee Tree Group Hotel at Kyoto Sanjo district. The hotel location is very good and just slightly off Kyoto City shopping centres within a 5-10 mins walking distance, which is good for my family since we can do some walking exercise and looking for good japanese food everyday when we are going out without wasting time to find transportation and yet there is a sub-way train Sanjo station just right next to the hotel for linking up to other scene spots and even to Osaka and other places as you wish. The quality of hospitality service is good and some staff are hands-on and can communicate via english. The room interior is warm and comfort to my family and I like its comfy bed and sufficient hot-water rain-shower and both my family and myself had a good sleep there. The Wi-Fi speed is acceptable and the room cleaning service is also above average.

Hotel is conveniently located next door to a subway station. It is a few stops from Kyoto station. There are many stairs and no escalator or elevator when you exit the subway so not the best when you have luggage. Front desk’s staff English is quite limited, which surprised me given that Hyatt is an American chain and most guests were American while we were there. There are two Nespresso coffee machines in the lobby but no milk. There are three laundry machines on the lobby level. Each machine serves as both a washer and a dryer and takes 120 minutes for 600 yen. People lock their load with a code and you end up waiting for a long time waiting for someone to show up to remove their laundry. Room is tiny, the size of a closet. Our room had two twin beds and a sofa bed for a single person. There is no room to move. There are no sheets in the room so we called to ask for sheets. The person who answered the phone did not know what sheets mean so we had to go to the lobby and describe what we need. The language barrier is real. Our room was on top of a road and we could hear almost every car that went by. It does not seem like the hotel invested in good windows. Make sure to pack ear plugs. The bathroom is quite small and has a weird setup with a shower next to a bathtub. Front desk staff is also not helpful with recommendations for places to eat. They show you a barcode that lists restaurants, but do not provide recommendations. We found an excellent Indian restaurant very close to the hotel. You exit the hotel and turn to the right towards the subway, pass the dry cleaners and cross the street, you will see a mini-mart and then a basement with an Indian restaurant. They open at 5 pm for dinner. It is very inexpensive and delicious. I recommend the butter chicken and cheese nan. Front desk will print for you, there is a charge of 10 yen per page. There is no concierge and staff was too busy to respond to questions about how to get places, instead they offered a map. Breakfast gets busy so be sure to get there early. They offer rice, curry, soup, fish, fruit, bread, coffee, juices and more. The egg is extremely runny and when I asked the attendant if they have egg that is better cooked, she had no idea what I was saying. I would not stay here again because of not being able to communicate with staff and because the room is so small.

We stayed in this hotel for 4 nights during our first visit to Kyoto. This hotel is very clean with nice accessories and modern Japanese accommodations located in quiet neighborhood away from constant tourist crowds but at the same time in walking distance from the emperor palace and right across from Nijo Castle. It is only 10-15 minutes away on taxi from Gion district and other main tourist attractions that Kyoto can offer. I also would like mention Garrya Nijo Castle Kyoto staff that made us feel very welcomed and specifically to Timothy Hui (front office manager) who went beyond his duties and make special accommodations for us during our visit in Kyoto.

The location is difficult to find, and there is no attached parking space, but there are many paid parking lots nearby, and there are also supermarkets nearby. The house is very clean and you can ask them to pick up any items you need.

5 min walk to Kyoto station. Having unpleasant experience at laundry area. This hotel has 2 separated laundry for male and female. However  some female will crossover to use male laundry machine. This was due to free of charge of laundry service but detergent need to pay 50 yen per pack.  I would suggest Ala hotel to charge laundry service and upgrade your dryer. Many people complain these dryer not function welll as they required more time to dry their clothes.  Also some people forced to stop the in operating laundry machine and took up other people clothes and to dry and clean their own clothes.  Please get those 2 in 1 with equip password laundry machine which used by Keihan hotel.  Poor people need to stand outside the laundry room just to wait for their own clothes.

This hotel amazes me. I love everything they have from rooms to service to cleanliness. They have amenities that is absolutely free for you on the check-in area to take from ear plugs. Hair oil, shavers, twinings tea bags, coffee bags, lotions and kids amenities. The toilet is fantastic with many functions and they have separate bath tub and shower area. Even the shower foam and shampoo feels.very top notch. Bonus, they are walking distance to the train stations using the underground shopping.

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

The location of Miyako Hotel Kyoto Hachijo is unbeatable, right next to Kyoto Station, making travel around the city so convenient. The nearby Aeon Mall is fantastic for quick and affordable meals, with plenty of options to choose from. A thoughtful touch is the free water cooler provided on every floor, which made it super easy to refill our water bottles when heading out or returning for the day. The complimentary Japanese breakfast was a lovely addition, offering a delicious and authentic start to the day. The rooms are clean, spacious, and well-maintained, and the service is good. Overall, it's a great choice for families looking for convenience and comfort in Kyoto!