Hotel Pia Bella

Hotel Pia Bella Reviews

Hotel Pia Bella

İskenderun Cd No: 14, Girne, Kyrenia, CyprusView Hotel Details
Hotel Pia Bella
Hotel Pia BellaHotel Pia BellaHotel Pia Bella
Check available rooms for your travel dates
We Price Match
1 night

Hotel Pia Bella Guest Reviews

3.6/5
49 review
Verified reviews
Location3.9
Amenities3.5
Service3.6
Cleanliness3.6
Filter by:
Sort by:
All Reviews(49)
Positive reviews(43)
Reviews with photos/video(3)
Negative reviews(6)
Guest User
Superior Room
Stayed in May 2024
Friends
1 review
1.0/5
Posted on May 28, 2024
We could not stay at the hotel. Even though we had a problem with the travel and reported it, the hotel did not open the reservation. I would definitely not choose this hotel again.
Original TextTranslated by Google
Cihan SAVCI
Superior Room
Stayed in Feb 2024
Business travelers
1 review
1.7/5
Posted on Feb 12, 2024
We had a bad experience due to the unprofessional attitude of the front desk staff and the condition of the rooms (condition and cleanliness). There was a blood stain on the face towel in the room. When we said that they had not sent our invoice from our previous stay, they asked us to send a message from WP. When we sent a message, we received the reply "No accommodation could be found for your name because the year is closed." The buffet variety is not bad, but the quality of the ingredients is generally low. Our key did not work on the last night because our check-out date was processed incorrectly. We had to go back to the front office because we could not get into our room, which we reached by climbing 4 floors of elevator and 1 floor of stairs and passing through a long corridor. When we said that the key was not working, we received the answer "sometimes keys break". While it was not possible for the two keys kept in separate places to be damaged at the same time, it was disturbing that they found excuses instead of apologizing, even though it was their own mistake, even though it was their own mistake, even though we spent time and unnecessary effort to enter our room, which we returned exhausted from.
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Feb 2024
Solo travelers
1 review
2.2/5
Posted on Feb 9, 2024
There is a big difference between visual and reality The rooms are very old Construction continues, so the sights start early in the morning. Communication between staff is very poor
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Apr 2024
Friends
2 review
4.5/5
Great
Posted on Apr 25, 2024
Everything was ok, only the pillows were too hard for me
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Sep 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Oct 6, 2023
It is very nice to be in the center of Kyrenia… The rooms and the hotel are clean and hygienic. The possibilities are nice. I advise
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Aug 2023
Friends
8 review
2.0/5
Posted on Aug 28, 2023
it was very bad rooms were old it could be better my rooms needed to be cleaned
Original TextTranslated by Google
kaoutar
Superior Room
Stayed in Feb 2024
Couples
1 review
3.2/5
Posted on Feb 16, 2024
Hotel with ****** good breakfast
Original TextTranslated by Google
Alper
Superior Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Thanks for everything
Original TextTranslated by Google
eamcq
Stayed in May 2024
Family
4.0/5
Very Good
Posted on May 8, 2024
The hotel was very comfortable with nice pools and gardens. There is a ****** attached to the hotel. The staff were very friendly and helpful. The breakfast choices were very limited as were the evening buffet meals. So much so that we dined at the excellent nearby Kebab restaurant. There was no evening entertainment and as such very few guests frequented the lovely garden/pool bar in the evening. The Hotel is located in a built up commercial area and a 25 minute walk away from the picturesque harbour.
Response from Property: Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you found our hotel comfortable and enjoyed our pools and gardens. It's also wonderful to know that our staff made a positive impression with their friendliness and helpfulness. We're sorry to hear that our breakfast and evening buffet did not meet your expectations. Your comments will be shared with our culinary team to help us improve our offerings. We're glad you found a delightful alternative at the nearby Kebab restaurant. We appreciate your feedback regarding the evening entertainment. We understand the importance of providing engaging activities for our guests and will look into enhancing our evening options. While our location in a commercial area offers convenience, we understand that some guests prefer a more scenic setting. We're pleased that the picturesque harbour is within walking distance, and we hope you enjoyed exploring it. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Such a relaxing place to stay. I enjoyed the breakfast buffet with Rosa the friendliest greeter.I enjoyed the room with BBC and ITV as well as YouTube on TV. I stayed in the new building where the buffet is. The rooms and bathrooms are very spacious with a balcony.Public transport hub right across the street so no need to hire a car.I prefer the ****** across the street better machine selection but their ****** is full in the evening.
Response from Property: Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you enjoyed your stay with us. It’s wonderful to know that Rosa made a great impression during breakfast – she truly is a gem and we're lucky to have her on our team. I'm glad to hear you appreciated the spacious rooms and bathrooms in our new building, and that the balcony added to your comfort. It's fantastic that you found our location convenient, especially with the public transport hub just across the street. It makes exploring the area so much easier, doesn’t it? We’re also pleased that you enjoyed the entertainment options in your room. Providing a variety of channels and platforms like BBC, ITV, and YouTube is something we take pride in, ensuring you have plenty of choices for relaxing in the evening. Regarding the ******, we understand that everyone has their own preferences and it's great that you found one that suited you just across the street. We're happy to know that our own ****** adds to the lively atmosphere in the evenings. Thank you once again for your kind words. We look forward to welcoming you back and making your next stay even more enjoyable! Warm regards,
Guest User
Stayed in Jun 2024
Family
0 review
2.0/5
Posted on Jun 26, 2024
Search reviews All Nightlife (113) Service (214) Fitness (72) Dining (80) Property (217) Breakfast (70) Cleanliness (86) Location (102) Bar (28) + 17 more Most helpful All reviews Kay2/54 minutes ago on  Google The new wing of the hotel is lovely, and rooms are modern,spacious, and neat. The gardens and pools are well kept, and unfortunately, that is where it ends. The lobby and welcome desk are dingy, dark, and depressing. Everyone looks forward to a hotel breakfast, right? Let's just say there's no need to rush to make it before 10. The breakfast is sad! Limited! No variety at all! Boring! This is probably the most disappointing hotel breakfast that I have experienced. The staff are friendly but lack good communication skills and unfortunately the service is poor. The bathroom towels are old, worn out, and musky after calling reception to ask for better towels an entire 25 minutes later received no difference in towels. The mattresses are soft,squeaky, and uncomfortable. You need to pay extra to use the safe. This was shocking as a 4 star hotel. You would expect that this is provided free of charge. Water placed in the room was only free on the day of your arrival thereafter you have to pay for it. The loud music every night going on after 11 pm is in poor taste, and not everyone appreciates the noise, so there's no chance of sleeping before 11 pm as the music will prevent anyone from doing so As it can be heard from all the rooms rather change the venue of your entertainment to an indoor one away from the rooms. I will definitely not recommend anyone from staying here if this is not something you wish to encounter on your holiday. Apart from the look of the new building, which is 4 stars, everything else breakfast, mattress, towels, etc, are more like 2 stars. Trip typeHoliday · Family Rooms4.0 Service2.0 Location3.0 RoomsRooms are modern and smart, and cupboards are sufficient. Rooms are spacious and neat. Bathrooms could be better Nearby activitiesLogs of restaurants, shops, harbour Food & drinksSAD. this hotel definitely needs to improve on their breakfast offering No Search reviews Kay 2/5 4 minutes ago on Google The new wing of the hotel is lovely, and rooms are modern,spacious, and neat. The gardens and pools are well kept, and unfortunately, that is where it ends. The lobby and welcome desk are dingy, dark, and depressing. Everyone looks forward to a hotel breakfast, right? Let's just say there's no need to rush to make it before 10. The breakfast is sad! Limited! No variety at all! Boring! This is probably the most disappointing hotel breakfast that I have experienced. The staff are friendly but lack good communication skills and unfortunately the service is poor. The bathroom towels are old, worn out, and musky after calling reception to ask for better towels an entire 25 minutes later received no difference in towels. The mattresses are soft,squeaky, and uncomfortable. You need to pay extra to use the safe
589lizb
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 17, 2024
Friendly and fabulous hotel. I stayed with a large groups of solo travellers. A few thought it the best hotel they had ever stayed at. Entertainment a couple of nights but we were happy to chat and have a cocktail during the beautiful weather. Food very good for a buffet. Something for everyone. Very clean all over hotel. Shout out to waiters in both bar and restaurant. Always smiling, despite 40 degree heat! Zehra, the reception manager is a lovely lady and extremely helpful. Nothing was too much trouble. A truly lovely hotel in a lovely unspoilt town.
David J
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 6, 2024
Perfectly good hotel, excellent staff and facilities all in good order. I especially liked the swimming pool which is good for swimming lengths. So why only 4 stars? Because the buffets (breakfast and dinner) were not great with limited fresh fruit on the former.
Response from Property: Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you found our hotel and staff to be excellent and that you enjoyed the swimming pool. It's wonderful to know that you appreciated our facilities and had a pleasant stay overall. We apologize for not meeting your expectations with our buffet offerings. Your comments about the limited fresh fruit have been noted, and we are actively working on improving our breakfast and dinner selections to provide a more satisfying experience for our guests. We truly value your input, as it helps us to enhance the quality of our services. We hope to have the pleasure of welcoming you back in the near future, where you can enjoy an even better dining experience along with our other amenities. Warm regards,
Guest User
Stayed in Mar 2024
Other
0 review
4.0/5
Very Good
Posted on Mar 15, 2024
Check in was a bit too difficult as we were part of a larger company. We had a nice room with a good bed so that we were well rested in the morning, but the bathroom could have been better. Good and versatile breakfast and dinner buffet, and friendly service.
Response from Property: Thank you so much for your kind review and for choosing our hotel for your stay in Northern Cyprus. We're delighted to hear that you consider us the best hotel in the area! I apologize for the difficulty you experienced during check-in. We understand that traveling as part of a larger group can present unique challenges, and we're working on ways to streamline this process for our guests in the future. I'm glad to hear that you enjoyed your room and found the bed comfortable for a good night's rest. We appreciate your feedback regarding the bathroom, and we'll take your comments into consideration as we strive to improve our facilities. It's wonderful to know that you enjoyed our breakfast and dinner buffet, as well as the friendly service from our team. We aim to provide a variety of delicious options and a warm, welcoming atmosphere for all our guests. Thank you once again for your review. We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm regards,
Guest User
Stayed in Mar 2024
Couples
0 review
4.0/5
Very Good
Posted on Mar 1, 2024
This was our third visit to the Pia Bella & we decided to upgrade to one of the new larger rooms,it was well worth it. Lovely room great bathroom plenty of room,lots of storage, good size balcony. Just a little ****** rubbish coat hangers , think they were ones that people had left, this just let the quality of the room down. Our room was kept beautifully clean however the carpet on the corridors wasn’t hoovered the whole 10/days we were there, lots of crumbs. The hotel has a lovely vibe, relaxed and the staff or very friendly. We only stayed B&B, breakfast okay ( a little repetitive) but fantastic bread ( baked on site). Two great pools however pool towels could do with replacing. I would advise taking your own. Overall for the price a great stay.
Response from Property: Hi dear guest , First of all , we are honored that you prefer us , we are very sorry for the problems you heve experienced , we will be more careful and more attentive and we will be pleased to welcome you again. Best Regards .