Selina la Fortuna

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

Perfect location for everything in town. Staff are friendly but also leave you too it. The pool as bar area are cool and popular at night so may be noisy depending on which room you have. There are enough basic facilities but no hairdryer!

We booked the Standard room, at check-in the receptionist said that we had booked the tepee. Despite showing her the booking confirmation, she kept insisting that it was wrong room, and the Standard room is only available for 2 nights not for the full 4 nights. Told me that this always happens with the booking platform, wrong room advertised, and that I can get a refund for the remaining two nights. I informed her that is not my error and that should be between them and the booking platform, she then proceeded to tell me that it’s my problem as well. The place and the room itself was horrible, it was a blessing is disguise that we didn’t stay there for the full 4 nights. It smelled, run down, dusty and just unpleasant. Staff wasn’t friendly nor did they care about customer service. The way the lady handled herself at check-in ruined our first night in Costa Rica, it could have been handled so differently if she had dealt with it professionally. Trip.com refunded the two-night stay. We stayed at Selina in Panama and that was also rather disappointing.

Best drinks and customer service in La Fortuna!!!! The entire staff is so friendly and helpful!!!! Second visit and will be back! Issa and Pablo were amazing!!!! The hotel and rooms are lovely and the bathrooms and showers super clean………..

Whilst this is technically a hostel, it is far better than some hotels we stayed in! Rooms are great (good air con, hot water, good storage); facilities superb (pool, business lounge, kitchen/food prep area, pool table, great bar); well organised trips (the zip line followed by hot springs is a must!); very helpful staff; and the food delicious (tuna steak with salad delightful)

Really well set up. Gorgeous pool and open kitchen for hanging out. Staff are super friendly and helpful. I hadn’t stayed in a hostel in over 10 years, so was unsure about what a dorm would be like. No worries - totally chilled. To any other solo travelers in their mid-30s - this place is fab.