Lux* Saint Gilles,

We had a great time here. Most of the staff were great and the food lovely. The room was really good too. Most staff don’t speak much English, which is fine as it’s a French speaking island. But there was usually someone who spoke English to hand who was more than willing to help. Which we really appreciated. The reason for the average score was our meal on our last night. We went to la Plage restaurant. First to arrive, seated and drink and food order taken. Food and drink arrived - after which we were actively ignored. A French couple on table next to us had 3 courses and multiple drinks but even when we called the wait staff they walked away. I get some brits can be obnoxious but we were nothing of the sort. After an hour of waiting they eventually took our plates. We asked for a drinks menu to sample some rum, and we knew what desserts we were having. Menu deposited, then back to being ignored. We eventually decided to leave but did complain to the manager on the way out. 2 hours to just get one drink and one plate of food is poor. They had a conference running which didn’t help, but the restaurant wasn’t that busy - it had certainly been busier earlier in the week. It made us feel like we weren’t valued customers and tainted our trip. The rest of the stay did somewhat redeem it all, but it did upset my wife while we’re on a very expensive holiday!