Alannia Els Prats

Worth a read for those families traveling from English speaking countries. Overall a poor experience for a camp site priced at the mid - high tier price point. We stayed mid August for for seven nights in an Mykonos bungalow priced @ €2368 self catering our children where aged 7 and 12 years booked directly. Taxi transfer is straight forward and costs €55 from Reus airport and takes 22 mins, return is slightly cheaper @ €50. Arrival at reception is very underwhelming and really set the standard for the rest of our experience. We arrived late afternoon, where assigned our bungalow number and sent on our way little to no explanation on the services available just a couple of X's on a map. Our accommodation was the best part of the experience, room sizes are fine and what you would expect the air condition for a small place is excellent with units in the main bedroom and main living area. There is a small kitchen with all of the basics you need for self catering and the dishwasher is super handy and worked well. Décor is in relatively good condition all be it the Mykonos are advertised as "NEW" they are diffidently not new and look tired in places so I would be extremely wary of booking any of the older accommodation available. Cleaning standards prior to arrival are questionable and the place was grubby or dirty in lots of places. Showers where very dirty including lots of hair etc. etc. and smelled of urine from the pervious guests. Upon arrival all of doors in the bungalow where open and as such the smell of dirty toilet bowels was very strong and took some effort to air the place out again asking questions on the cleaning standards prior to arrival. The bungalows are right beside the beach with easy access. The beach of relatively small but nice non the less. The facilities: The pool area is nice and despite previous reviews we found the life guards to be excellent, attentive and on the ball in minding users of the pool area. Be aware you need to arrive at 9.50 to leave your towels and save beds or you will not get a place to relax. The biggest problem with both the pool and sun lounger setup is the sheer numbers of guest on the camp site. At times in the pool without being dramatic has users at shoulder to shoulder in the pool also leaving the water at a standard. As with most of the facilities on the site there are double the amount of users that I am sure they were designed for. Kids clubs and shows / entertainment are a no go if your kids don't speak Spanish. While the staff running them are friendly there is zero attempt to include English speaking elements to the shows or activities. This is fine obviously it is Spain after all and its their language but a definite watch out for those travelling from outside of Spain. The one positive I will add on the kids entertainment is the night time pool party. The pool was full re opened with music, lights and life guards which I haven't seen before from 9.30 to 11 30 pm which was