Dragon Dive Komodo Dive Resort

Comfortable rooms (had the mini room, perfect for solo toerust, and got upgraded to a standard room due to a small technical issue). Very nice staff. Dive crew and instructors were great. Overall I'm happy. Nice corals and plenty of fish. I'd recommend it to anyone that wants to see komodo without doing a liveaboard.

Air conditioning didn't work (I requested service and was not addressed) and the bed was very uncomfortable. Otherwise, decent spot but wouldn't book again.

We didn't stay at Dragon Dive Komodo Hotel - so this is not about the hotel, but about the dive center attached to it. We were booked for a 5 day package for 2 persons, both rescue divers. On request we were told, that deep dive speciality certification for my son would be possible. But on 3 occasions this got cancelled because of too much work or missing dive instructor, which made us upset because this was one of the goals of that diving holiday. Kevin - the manager - was very quick in asking all the money, but he wouldn't do the effort to help us out with a solution. The dive trips were ok, we went to he places which were advertised, but the briefings were sometimes not understanable because of the lack of english language skills of some of the divemasters in training giving the briefs. This produced then confusion which was not helpful for the dives because some of them were very challenging due to medium to strong current. The boats were overbooked so that there was not always seating for all passengers on the benches. We were glad to have a nice Divamaster cadidate (johan) who helped us out. But the whole setting didn't give us a comfortable feeling. Because we had a liveboard experience planned, i asked if it would be possible to lend the two net-bags for our own eqipment for that time on the liveaboard - but this was denied by Kevin - who didn't even bother to inform us by himself while we were waiting at the dive center reception for more than two hours for him. I also wanted to speak to him about the issues of this experience but he semmed not to be interested. So to summarize our impression: Komodo Dragon Dive Center would be a nice setting, but the attude and lack of interest of the manager into his clients made this very dissapointing experience in a amazing diving location. Management of course is also about money, but this will work only with happy and satisfied customers. Therefor - and I am sorry for some of the nice staff working there - I am not recommending this Dive Center for its lack of interest into its customers, the sometimes overbooked dive trips and the sensitive issue of pncomprhensible dive briefings for soemetimes challenging dive sites.

My friend and I made a reservation at this hotel. The receptionists were not very friendly and showed us our room. It was very dark, no windows (windows completely covered with black foil) and smelled bad. We really did not feel comfortable in this room, and therefore asked for another room. Unfortunately, the owners were absolutely unaccomodating, which is why we decided to cancel our reservation and went to another hotel for less money and a much better service and room. We cannot recommend this hotel.