Plataran Komodo Resort & Spa

Plataran Komodo Resort & Spa Reviews

Plataran Komodo Resort & Spa

Komodo, West Manggarai Regency, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86511, IndonesiaView Hotel Details
Plataran Komodo Resort & Spa
Plataran Komodo Resort & SpaPlataran Komodo Resort & SpaPlataran Komodo Resort & Spa
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Plataran Komodo Resort & Spa Guest Reviews

4.7/5
Amazing
69 review
Verified reviews
Location4.8
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(69)
Positive reviews(68)
Reviews with photos/video(17)
Great service(11)
Awesome stay(10)
Awesome rooms(9)
Negative reviews(1)
Guest User
Deluxe Beachfront Residence
Stayed in 2024년 3월
Friends
1 review
5.0/5
Outstanding
Posted on 2024년4월10일
Amazing service by the Plataran team from check in to leaving - best resort I've been to. Highly recommended
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
The pd concept
Exclusive Modern Residence
Stayed in 2024년 2월
Solo travelers
5 review
5.0/5
Outstanding
Posted on 2024년2월20일
A wonderful and carefully curated hotel that is far from all nearby noise with a staff that makes you feel special, by far the best choice in the area
Response from Property: Dear Panos,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
given gwen
Deluxe Beachfront Residence
Stayed in 2023년 6월
Family
1 review
5.0/5
Outstanding
Posted on 2023년6월20일
Best hotel in labuan bajo. Great view. Have private beach and aciltivity such as snorkeling. Paddle board. Canoeing. Dinner with unbelievable amazing sunset view. The room has excellent vibe and the smell of aromatherapy scent was great. It was unforgettable moment we had in Plataran komodo
6/15
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Ayuprapna
Deluxe Garden Residence
Stayed in 2023년 12월
Family
8 review
5.0/5
Outstanding
Posted on 2023년12월27일
Plataran is best place to stay in labuan bajo,,,service and hospitality is number one,,,room is so big,clean superb,smell good
Response from Property: Dear Ayuprapna,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
Yannwild
Deluxe Garden Residence
Stayed in 2023년 8월
Friends
3 review
5.0/5
Outstanding
Posted on 2023년10월27일
Beautiful and spacious room and direct beach access!
Response from Property: Dear Yannwild,We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa.Plataran regards,General Manager
Tamel
Deluxe Beachfront Residence
Stayed in 2024년 3월
Family
1 review
4.5/5
Great
Posted on 2024년3월15일
Good food, great service, beautiful room and settings!
Response from Property: Dear Tamel,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service, food, room and the landscape of the resort to experience some of our fantastic sunsets.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Albee Zhou
Deluxe Garden Residence
Stayed in 2024년 5월
Friends
60 review
5.0/5
Outstanding
Posted on 2024년5월25일
There was a welcome dance and drinks upon arrival at the hotel. The room was large and Indonesian style. I liked it very much. With the manager's consent, we delayed check-out to 1pm, which was very considerate. There are many places in the hotel and the beach for taking photos.
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6/20
Response from Property: Dear Albee Zhou,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
lavina221
Deluxe Beachfront Residence
Stayed in 2024년 2월
Couples
17 review
2.7/5
Posted on 2024년2월20일
I don’t know if the entire Komodo Island is in this situation, but it feels like it was developed relatively late, and compared to Bali’s service industry, the level is still that of a primary school student. The one-day tour booked by the hotel was 13,000 RMB, and 4 staff members treated the three of us. It was pretty good, but it was a bit expensive. If you plan to spend money here, more people will take care of you. Otherwise, the experience may not be as good as some experienced hotels in Bali. It is very wise to choose Ctrip for booking. It is highly recommended to book flights and hotels on Ctrip! Otherwise, if you encounter a serious problem, no one will help you.
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Response from Property: Dear Guest,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you liked the fullday trip to enjoyed experience some of the best destinations in Labuan Bajo.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Guest User
Deluxe Beachfront Residence
Stayed in 2024년 1월
Family
10 review
5.0/5
Outstanding
Posted on 2024년2월18일
The hotel staff are very enthusiastic. Because the hotel is not very big and there are more than 20 villas in total, I always feel that I can see smiling and welcoming staff everywhere, and rarely see hotel guests. It feels like a private hotel. I stayed in the hotel for three days. Except for one day trip to sea, I spent the rest of the time in the hotel. Each room is equipped with a butler. He will help you solve anything. Breakfast and afternoon tea can be delivered to the room. Except It is not very convenient to get in and out. Apart from the need to charter a car, there are really no shortcomings. Friends who like quietness should choose this hotel.
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Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Rzongailvxing
Deluxe Beachfront Residence
Stayed in 2023년 11월
Couples
7 review
4.5/5
Great
Posted on 2023년11월24일
It's a resort hotel that feels big but is actually not that big. It's on the beach. The environment is beautiful. There aren't many service staff. The rooms are all small villas. The bathroom is big enough to hold a dance party in it, and the sound echoes. Their SPA is very good, and the techniques are very comfortable. We got sunburned while playing in Komodo Island during the day, and when we came back, we had a sunburn repair. The skin no longer hurt the next day, which was great. Their service is not very international. You can understand it as more local. It is not refined enough but is very enthusiastic. Everyone tries their best to consider you and help you. Although their English level is relatively limited, you still can Their great kindness can be felt. To be honest, the catering in this hotel can only be said to be OK. The presentation and cooking techniques are just enough to be eaten. Don't expect too much. The dishes in this area are generally very salty and very sweet, which may be their taste habits. When we checked in, we booked a romantic dinner. The housekeeper and the restaurant staff were busy working on the beach for a long time. It rained during the meal, so they had to temporarily change our room and rearrange it. They sent us another letter the next day. The blessing cake was very touching. Thank you~
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6/8
Response from Property: Dear Rzongailvxing,,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Apple_ju
Executive Oceanfront Residence
Stayed in 2023년 8월
Family
13 review
5.0/5
Outstanding
Posted on 2023년9월11일
The sunset is so beautiful! There is a one-to-one butler, and the hotel has many water sports. You will not be bored staying in the hotel. The restaurant charges are also reasonable. If you have the opportunity, you would like to come again. It has its own pier. Those who want to take a day trip can stay here directly.
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6/13
Response from Property: Dear Apple_ju,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Foluodite
Ecotourism Sanctuary Residence
Stayed in 2023년 8월
Couples
14 review
3.7/5
Posted on 2023년9월14일
I didn't take any photos of the room... The location of the hotel is really good. It's very close to the airport. I checked in just in time for the sunset, and the red glow filled half of the sky. The sanitation of the facilities is relatively poor, and the main focus is on an original ecology. Well worth coming and coming multiple times. The service is mediocre and the face-to-face enthusiasm is extremely warm. The reservation items and things are completely unreliable. The items booked with the hotel are more expensive than those booked outside just for safety. For example, when renting a yacht from the hotel to go out to sea, a hotel staff member will follow you on board. The captain had a total of three service staff. When we arrived at the snorkeling site, we were given diving goggles and snorkels and let us go into the sea. We were a little scared when we came up (no safety suits were given and no instructors were provided). I booked the airport drop-off service with the hotel in advance, and I also confirmed it with the hotel the night before departure. As a result, when I left for the airport the next day, I found that there was no one from the hotel to deal with it. In the end, the hotel front desk called a taxi temporarily, and it took a long time. Okay. There was plenty of time reserved for us.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the landscape of the resort to experience some of our fantastic sunsets.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Guest User
Deluxe Garden Residence
Stayed in 2023년 8월
Family
13 review
5.0/5
Outstanding
Posted on 2023년8월24일
I really like this low-key, luxurious and connotative hotel. When I arrived at the entrance, I was startled and thought I was in the wrong place. It didn't look like the decoration at the entrance of this priced hotel at all, but I didn't want to go out after entering the hotel. The hotel rooms are spacious and comfortable, and you can see it directly I went to the beautiful sea and enjoyed the super beautiful sunset. I was so comfortable that my body and mind were completely peaceful and peaceful. I am especially grateful for the thoughtful service of the staff Jacky Jiang Zuoji. I am grateful for everything
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team specially Jacky, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Tuohaiqianxing
Deluxe Beachfront Residence
Stayed in 2023년 12월
Family
17 review
4.7/5
Amazing
Posted on 2024년1월3일
The scenery is beautiful, and there are abundant water sports facilities, so you don't need to go out in the hotel.
Original TextTranslated by Google
Response from Property: Dear Tuohaiqianxing,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
Guest User
Executive Oceanfront Residence
Stayed in 2023년 12월
Family
6 review
5.0/5
Outstanding
Posted on 2024년2월6일
I enjoyed it very much. The hotel is suitable for snorkeling and guests who like quiet. The service is very friendly.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager