Best Hotels near Gateway Park, Lacey

The service is above and beyond here. I have been in Washington for about a year and have been around Olympia, in several hotels, for 1/4 of that. I can say, honestly, thg at this quality inn lives up to the name in every way. The cleaning staff is diligent, maintenance is responsive and timely, the front desk is friendly, and discretion is their middle name. I was treated fairly with kindness and assisted in all matters with care and understanding. I thank the staff and applaud their work. I strive to behave as they have in my next professional endeavor. Special shout outside to Soloman, Grace, megan, and Jil. Bonus points to Grace for being the most caring individual I've met in washington.

Close to the i5, shopping and dining options. It also has nice bicycle paths nearby. Best check-in we had during our 3 week travel throughout the states. Very warm welcome were the rooms were summarized to choose from. Very fresh baked cookies were offered for free. Has a pool, which was rather small, and gym. Excellent breakfast buffet.

My family and I stayed at the Comfort Inn in Lacey, Washington. The hotel entrance is slightly hidden from the roadway. The room had wifi, television, air conditioning, and a television The room was clean and the hotel was tranquil to sleep. The beds were uncomfortable. My wife and I woke up feeling sore like we slept on the floor. The hotel placed vending machines across from the elevator door. I waited for someone to decide what he wanted from the vending machine as I was pushing a trolley with our luggage. The same issue occurred in the morning when I was trying to pack the car. My family and I reached the free breakfast within the designated time. The hotel employee appeared to have already placed food items away or the hotel didn't provide that much food for guests to eat. We appeared not to be only hotel guests that did not receive the free breakfast. There was another family and a hotel guest. The hotel guest asked the employee to replenish the eggs and sausage. The employee appeared not to honor the request even though we were all there before the breakfast closes at 9am. My wife and I went back to our room to eat a bowl of Cheerios we happened to have packed for our trip. We have stayed at seven hotels with a total of fifteen nights this year. The other hotels that offered free breakfast always replenished the food. My wife and I pick hotels that have a free breakfast. My suggestion if you stay at this hotel is to wake up by 6:30am when breakfast first opens if you want to get breakfast. We will be trying a different hotel in the Lacey, Washington area next time we visit due to this experience.

This was without a doubt the WORST Hilton Garden Inn I have ever had the displeasure to call home for the weekend. I checked in the day before as suggested by the website so I could skip the wait at check-in and receive a digital key on my phone. When we arrived, there was an “issue” with the system and I could not get the digital key. There was a line 10 person deep waiting to check in and 1 person at the desk. It was taking quite some time, so I tried again to get my digital key. Luckily I was successful the second time. Next, there was only one working elevator for a 5 story hotel. There was some type of sports tournament for teens, so the elevator was extremely busy. When we finally got into our room, I used the bathroom. I flushed the toilet and the handle broke! That meant that the water would not fill the tank and just kept running. I called the front desk and told them that our toilet was broken (I explained what the issue was). They sent up a man with a plunger. My husband told him that he was going to need tools and parts, no it a plunger. After 3 trips, he finally was able to fix it. It probably took so long because he had use the only working elevator! It had been a long car ride, so I was looking forward to some time in the hot tub. After waiting for the elevator for 5 minutes, I finally got to the pool/hot tub area. Just as I was about to get in, one of the kids yelled”No don’t, it’s freezing cold! I think it’s out of order.” I thanked them and proceeded to go back to my room. After waiting for the elevator (again), I wanted to fill my hydroflask with ice and just call it a night. The ice machine on my floor was BROKEN! Due to a disability, I could not just walk down one floor, so I had to wait for that one precious elevator. I got the ice, waited again, and was finally able to get back to our room. Hoping the next day would be better, we went to bed. I will say that the hotel was very quiet and clean. The next morning, we were looking forward to a nice hot breakfast (it was part of the package). We arrive at the restaurant and there is no hot breakfast. Apparently, they did not have a cook for breakfast,so we were stuck with a cold breakfast. They said they would have someone for dinner service. We had to go find a restaurant and pay for a breakfast we had already paid for. After a fun day with family, we returned to the hotel and the restaurant was dark. There was a sign apologizing blah, blah, blah. I ordered something from DoorDash. The entire stay was a complete disappointment and I will never stay at this hotel again.

My family and I stayed at the DuPont Fairfield Inn & Suites for two nights. We found this hotel after having a terrible experience at the Holiday Express nearby and called the Fairfield Inn at 10 o’clock at night, thankfully they had a room for us! Debbie (at late-night check-in) and Brandon (daytime) at the front desk were extremely helpful, professional and accommodating for our family of 5. The complimentary breakfast was very yummy with a nice selection of food & drinks, even my picky children really enjoyed the breakfast! The breakfast attendants were very helpful and friendly, offering my kids waffles. The Fairfield Inn was very clean and everyone including the guests wore masks. The entire staff had sunny dispositions, great mask and covid-cleaning discipline. During these covid times it was so nice to stay in a comfortable, safe place with great customer service! We can always count on the Marriott brand!

The room is clean, the location is good, on the 5th roadside, but not noisy

Stayed at the hotel for four days. The booked room has a kitchen pan, a sofa bed, and a sofa bed for 11-year-old children. The hotel also has a self-service laundry room that can be washed and dried for about $4. Parking is free and convenient, suitable for self-driving.

My friend and I stayed at this hotel when we were travleing through on our way to Sequim. My friend uses a walker and we ran into issues on our trip with other hotels not having what we needed to make her comfortable. This hotel was wonderful! Everything from the check in to breakfast and check out was exceptional.