Guest User
June 4, 2022
Super deluxe room with sticky floor, no intercom, tv not operational, broken tumbler, leaking basin, no shampoo or conditioner provided, dirty linens for extra mattress. No food item from menu available except tea, coffee, pakoda if ordered between meals. Room door lock opens/locks with such difficulty. No one available at reception most of time and when we returned from excursion, to our surprise our room key was on the receipt ion desk unattended. Unsupportive staff (we requested if we bring noodles from outside for the child who had vomit-ted and was very hungry, can they cook it for us and received straight no. Worst experience of this hotel in our sikkim tour. I wonder why they call it super deluxe room.