Cascade Wellness Resort

Cascade Wellness Resort Reviews

Cascade Wellness Resort

R. das Ilhas, Lagos, PortugalView Hotel Details
Cascade Wellness Resort
Cascade Wellness ResortCascade Wellness ResortCascade Wellness Resort
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Cascade Wellness Resort Guest Reviews

4.5/5
Great
106 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(106)
Positive reviews(100)
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Negative reviews(6)
ZhuShelly
Suite
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
We like the hotel’s location as it is on the scenic cliff walk (direct access), great view and walk along the cliff. Staffs are very friendly. Room is spacious.
Response from Property: Dear ZhuShelly, We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. We are delighted to know that you enjoyed our location and staff, and we shall share your comments with our team. Looking forward to welcome you back soon. Kind Regards, Silvana Pombo General Manager
Guest User
Double Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 16, 2024
From Check in to check out the Cascades team could not have done more to accommodate our Valentines visit to thier Wellness Resort. Jaoa on check in and Anita Santos, Guest Service are great Ambassadors for there employers. Accommodation, Spa, Restaurant, bar ( thank you Mario) all delivered more than expected. We will definitely return. Thank you all - Appreciated.
Response from Property: Dear Guest,Thank you so much for choosing Cascade Wellness Resort for your stay in Lagos.It truly delights us to read such good feedback and we shall share it with our team, as we aim in providing a memorable service. We hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager
^_ranshaodemantou
Double Room
Stayed in Apr 2024
Couples
74 review
5.0/5
Outstanding
Posted on May 3, 2024
The pool view is beautiful, but it's too cold. Chinese people are not good at physique. The room balcony is super large and it's OK to sunbathe. 🛏Room facilities: The most complete hotel in Spain and Portugal Self-driving parking is very convenient and free 🌟Service experience: Very friendly. Because there are no rooms when we arrive, we are given free drinks at the bar. In fact, we arrived early. 🏨Hotel environment: The hotel is on the edge of the Atlantic cliff and you can directly see the view
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6/9
Response from Property: Dear Guest,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. We are delighted to know that you enjoyed our location and staff, and we shall share your comments with our team. Looking forward to welcome you back soon. Kind Regards, Silvana Pombo General Manager
Guest User
Double Room
Stayed in Mar 2023
Couples
61 review
5.0/5
Outstanding
Posted on May 4, 2023
The service, facilities, and location are very good in all aspects, and the breakfast is very rich, highly recommended/
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to thank you for choosing the Cascade Wellness Resort for your holidays in Lagos.Thank you as well for sharing your feedback regarding your experience with us. We are absolutely delighted to learn that you enjoyed our beautiful Resort and our wonderful breakfast.Our Team is looking forward to your next visit.Best regards,Silvana PomboGeneral Manager
Guest User
Double or Twin Room
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Very good stay. Totally satisfied with everything about the hotel.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your view at Cascade Wellness Resort! We would like to thank you for sharing your fantastic experience about your stay at Cascade Wellness Resort. It is with great pleasure that we received your kind words and how much you appreciated our hospitality. We hope to welcome you back in the near future to continue enjoying memorable moments at our Resort! Best regards, Silvana Pombo General Director
Guest User
Double Room
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 6, 2022
The hotel is very quiet and beautiful, it is very convenient to watch the sunrise and sunset, and the service is also very good.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to review your stay with us. It is a pleasure to know that you enjoyed your stay with us and that you enjoyed the sunrise and sunset views from our resort. We are pleased to hear that the service met your expectations. We look forward to welcoming you back to Cascade Wellness Resort. With best regards, Silvana Pombo General Manager
Christopher
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 30, 2024
Gorgeous resort, right along the water with gorgeous views of the cliffs. We had a problem with the hot water in the first unit we were in. But the staff was very attentive and helped us immediately find another apartment and move all of our stuff over to the new location. I was very impressed with their professionalism. The restaurants on site are great options if you don't feel like venturing into Lagos. Very happy with our stay here.
Rudolph
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 18, 2024
I highly recommend this property. Amazing service. Great spa. AND wonderful trails to explore the cliffs that this property sits on. No need to gi anywhere for food unless u want to explore Lagos more. They have three restaurants on site and there’s a huge breakfast buffet with made to order omelettes. and pancakes. Two pools: one heated and one not. Overall, the service level is what impressed me the most. Highly recommend.
Kristin
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 1, 2024
Stunning property with lots of amenities. Steps from ponta da piedade. Beautiful views. A mile from center of Lagos.
vincent
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 18, 2024
This is a beautiful resort and the staff is exceptional. Our room was very large, clean, and comfortable and our balcony had an amazing view! The entire staff at the gastropub were excellent and the food and beverages outstanding!!
IVAN
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 6, 2024
Amazing. The apartment was as comfortable as we could only wish - the kitchen, the dining area and the bedroom of course; so calm and cosy - can’t wish more. Highly recommend.
Robin Ilmari
Stayed in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 4, 2024
We stayed in the apartments which could be older than the actual hotel rooms. The room was big but very basic so 5 stars are more about the services that the resort provides (spa, gym, golf, tennis) and not the luxurious accommodation. We had a car so it was easy to reach but it is 30 min walk from Lagos-center so if you don’t have a car, you need a to prepare to walk to get to the restaurants etc. I would imagine this would be a perfect spot for families and groups. The trails and the beach nearby are soooo beautiful!
watcharobon
Stayed in Dec 2023
Family
4.0/5
Very Good
Posted on Dec 2, 2023
Our stay was lovely with great food and wonderful service. Hotel site is great for a beautiful hike or bike around. Small improvements on gym facilities (no wifi, needs more equipments, update equipments , spa pool should be heated as mentioned by staff) would make it perfect. We would return next time when we visit Lagos.
Karin
Stayed in Nov 2023
Other
3.0/5
Posted on Nov 5, 2023
It's rated as a 5 star hotel but it felt like a 3-4 star hotel - the facilities are a bit run down pool towels needs an upgrade - in general the property needs an upgrade.
Richard J.
Stayed in Nov 2023
Other
2.0/5
Posted on Nov 4, 2023
Beautiful property with direct access to cliff walk. Front desk staff dress nicely but that's about it. Poorly trained. We asked for dinner reservations but they didn't make them. We were there three nights and air conditioning never worked. When we told the manager, there was no apology, no offer, just noted the problem "for the next guests." Loved the property, front desk was unhelpful.