Laguardia Spa Hotels

If you book or get offered suite 101 don’t accept it. The kitchens are at the other side of the wall to the head of the bed and the kitchen's don’t finish until 00:30 so if you like to sleep when you go to bed and your head is on the pillow make sure you change to another room. They moved us to a smaller room at 00:15 as we had been trying to sort the issue with reception from 11:00 who kept on telling us the kitchen would be closing in 10minutes, simply not true. As well as the noise issue there was an emergency fluorescent light which stayed on, not just the green lights, they tried to resolve this by sellotaping a black bag over the light, god forbid if we had had an emergency situation as the emergency light was covered over, great move by the hotel. As well as the noise and the light, having been moved to another room, we realised our suite had not been part of the hotel’s renovations, room 101 decoration and furnishings were outdated by more than 20yrs. As well as room 101 being outdated the hotel is crying out for some reinvestment to refurbish everything, the exterior is in a desperate state of disrepair, the exterior looks like it’s not been touched for 20yrs. As well as all the above the hotel were offered the opportunity to compensate us and they felt it was sufficient to offer us a box with 3 wines in it and note simply saying ‘sorry for your inconvenience, we took this back to reception and suggested it was inappropriate as we were flying home. For all the inconvenience of moving to a small room with twin beds having booked a suite, not getting to sleep until after 01:30 due to having to move rooms, we checked out being told we ere only being charged for the smaller room and not the temporary use of the suite and we later found out through our correspondence with the hotel manager who was not available at the time of our stay, that we had had a further discount off the smaller twin bedded room of 10%, 10% of what rate we will never know, I’m sure it wouldn’t have been a competitive rate anyway. Avoid like the plague

In the heart of LaGuardia, this was our favorite hotel on our trip thru La Rioja. Cleanliness, attention to detail, welcoming & friendliness made this stay an excellent experience. The room was very spacious & clean! The dining experience excellent both for breakfast & dinner. Our meals were well prepared and exactly how we ordered it. Definitely a place for us to revisit! Muchas Gracias to all the people at the hotel. Oscar y Lorena :-)