Hilton Garden Inn Irvine East/Lake Forest Reviews

Definitely worth going out of the way. Got a deal this particular stay. Great area. Very quiet close to shops. Good amenities

Front desk with no service people on duty. Then we found he was doing his own business aside on another table . Not warm at all as if we were not his guests. Wifi not accessible even with room number and last name. Still with a condition they have the right to charge wifi????

Had an amazing relaxed two night stay very nice staff good service very clean plenty of amenities

The place was pretty nice for what I needed. Front desk service was shady.

First of all window’s shade was broken, so in the afternoon the room was dark like the night. Secondly the trash and used linens still there at the hallway out side each room the day before. That made us disappointing in the name of Hilton hotel. The front desk was so kind and generous.

Will book again

The staffs are friendly and helpful, but equipments are not well maintained unfortunately.

Rooms are very comfortable and clean. Customer service was nice and friendly

Very good hotel, the lady at the front desk is Chinese and speaks Chinese. She also thoughtfully checked in early. It is also convenient to go to Target supermarket. In short, everything is good

The room is large, clean, tidy and comfortable. The kids love the outdoor swimming pool. There are many restaurants and Walmart supermarkets not far from the hotel. It is convenient for shopping and there is a movie theater. The security is also good.

good! There is also a Chinese-speaking counter But it's not the same as the room type I originally booked. But it's okay. There are not many choices for breakfast, I wish I could have more choices. A little far from the airport

The location is a little off, but the air is good, and shopping is convenient nearby. Target and Dollar Tree are easy to find. The beef patties for breakfast are juicy, fresh, and delicious. It is clean and tidy. The outdoor swimming pool is small and mini. The toiletries are the same as those of Hampton Inn. The lobby is spacious, and there are 2 Chinese-speaking front desk staff.

This hotel finally has an elevator. There are free cookies at the front desk. After eating at Outback, I checked into the hotel. There was a refrigerator and a microwave in the room. There were only two of the three washbasins on the wall. It seems that I forgot to refill the shower gel. The parking lot is large, spacious and convenient.

Very clean and quiet, and a good night's sleep. I have to give a thumbs up, the service staff is also very warm and thoughtful. Because the room type we booked was not available, they immediately contacted the next door hotel in the same department, which was a complete solution! The breakfast was also very good!