La Quinta Inn by Wyndham Clute Lake Jackson

It was great

Nice people running the motel. This location desperately needs a renovation. Otherwise the room was basic and clean.

As soon as I checked in there were cops at motel arresting some one trying to rob people. My towels and bed still had hair from tenants before. Room also smelled like mildew when I first got there.

The guy at the front desk can be rude and crass but my over all experience is great.

I was supposed to be in a non smoking room and the room was so badly smoked damaged. It has smoke stains on the wall. German roaches. Carpet was sticky and just disgusting. Breakfast is cold cereal and a waffle. Coffee looks like mud. Signs everywhere to no bringing food to the rooms. DO NOT RECOMMEND!!

My stay was bad from the time i got in the room. During my walk thru i found roaches under the towels in the bathroom and crawling on the walls in the room. I move to the beds and pull back the sheets and they have stains on them. I called the front desk to aks for extra sheets and they told me they dont give out extra sheet and that what we have in the room is whats we get. Later that evening my niece is getting bit by fleas in the bed. You can see the roach droppings and eggs on the furniture in the room.

0 stars, here is my disastrous story. I am and veteran and a police officer. I reserved a room over a month prior for 3 nights 2 beds, and a pet deposit. I arrived at this location at 2pm and made sure all the reservations were correct. I didn't check the room before getting the room assigned to me and my family. It was my 2 daughters, my spouse and myself. After checking in my family and I went to the beach at surf side beach. Had a blast as we always do. Not thinking that we would get back to the room and start to find problems. Problems: 1. The room smelled like smoke after asking for a non smoking. And also smelled like mildew. 2. The sheets were dirty. 3. There was trash under the beds. 4. There was mold on the shower curtain. 5. The TV didn't work. 6. The ac had some trash on it. 7. The pool wasn't open even tho they advertised they have a pool. After finding these issues I went to he front desk to ask for a refund do to the unacceptable room. I was told they couldn't refund me the whole amount for the room (mind you I was in the room maybe an hour total). Just to be told they wouldn't refund. We had to pack up our daughters and go find another place to stay. I told the management I would be calling corporate and would be leaving bad reviews with Google and Better Business Bureau and the management said that's OK. They clearly don't care about customer service. I highly recommend you spend the extra money and go to Best Western. Please read the reviews and take them seriously. Ididn't. And had to leave with money spent on nothing. Wasted. DO NOT GIVE THESE PEOPLE OR THIS COMPANY YOUR MONEY.

This is a BASIC hotel. If all that matters is a bed at a low cost, this one is fine. Everything else is “blah”.