Hotels near Iron Mountain City Park, Lake Oswego

Let me start by saying that I have never been treated so poorly as I was tonight at the Motel 6 in Tigard. I really hope that what happened to me was an anomaly and not the Motel 6 way of doing business. I travel all over the country working in dog sports and have stayed in many hotels in the last 12 years. I am currently traveling with my service dog of the last 7 years, a service dog in training, and a pet dog and have never had a single problem. My dogs are extremely well behaved, frequently groomed, seasoned travelers and I have never had difficulty with any hotel accommodating my service animal. When I attempted to check in to your hotel, the front desk clerk was extremely rude to me because your policy says two pet dogs are allowed. I explained to her that a service animal is exempt from this policy by ADA law because it is not a pet, it is a necessary medical device. Immediately, she got very aggressive with me and accused me of lying. She demanded I provide proof in the form of a service dog certification. I explained to her that those cards she was referring to are off Amazon and not official. Normally, I do have one but as my dog gear was stolen last weekend from an event venue, along with $3,000 worth of equipment, I do not have his badge or even his vest, which I explained to her. In addition, when I told her if it was going to be an issue I’d go, but I would have to report the ADA violation, she decided to call her manager. The manager told her to rent me the room, I suspect because she didn’t care enough to learn the law. Then, the clerk picked up the receiver, said uhuh a couple times and ok and hung up. Then, she proceeded to tell me she would rent the room to me but they were also going to put me on the “do not rent” list and charge me $150 if there was any fur whatsoever in the room. I explained to her again that they were violating ADA law and I would be reporting it. She then told me she wouldn’t rent me the room if I was going to report them. When I left, I told her that it didn’t have to be like this, and she responded by saying, “yes it did because you’re lying. “ and I walked out the front door at that point. I have reported the incident to U.S. Department of Justice for discriminating against me based on disability. I strongly urge your company to take the time to educate all of your employees on ADA law, especially if you plan on being the “pets stay free” hotel which will attract those of us who have service animals as well as pet dogs. Brief summary of violations: 1. Applied “pet” rules to a service animal 2. Demanded proof of service animal certification 3. Refused service based on presence of service animal 4. Promised to penalize me if I stayed the night with my service animal 5. Accused me of “lying” about my service animal 6. Refused service to me because I would be reporting the discrimination I sincerely hope Motel 6 is as dismayed by the staff at this branch as I am. It is important to know

The hotel is indeed very new, health is OK, the service is as American as ever, you know, because it is new, the price is OK, there is free hot water coffee in the lobby 24 hours without interruption, this is particularly good, breakfast is considered in the ordinary hotel Good, If you come back to this city, you will consider staying.

Pretty good in every way

The area where the hotel is located is safe and the transportation is convenient. The room was large in size and in a suite. It was clean and comfortable. The front desk service is warm and the coffee is delicious. The breakfast is rich in variety and delicious.

I stayed here on the off chance on a very stormy night. The gentleman on the front desk went out of his way to find me a good rate and researched my Hilton Honors membership as I knew I held one. The rooms were clean and comfortable and very modern. There was a bathtub in the bathroom and a hot tub on thet promises. Breakfast is provided and, whilst this is simple, it is quite adequate. This was. Really nice stay and the room was very comfortable and to a high standard. Internet access was good,

The room is large, the pool in the backyard is beautiful, there are wild ducks

It was a great hotel !! All very organize, clean and efficient !! The service was outstanding! Parking was a bit difficult and valet parking is a bit overpriced! It is a pet friendly hotel and great service

The location is very good, centrally located, the best shopping in Portland is within one kilometer, very convenient

I spend 100 nights per year in just Hilton brands alone. I'm middle aged and not high maintenance. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. This is my 4th time being a guest at this property and honestly there are no major issues. In general property, guest rooms, staff and location are all great! This is more a full-service hotel and a considerable step above your typical Hampton Inn format/experience. A few minor irritates: No shampoo in my room or at front desk. Was told they ran out? No loaner guest umbrellas. Was told they ran out? Limited breakfast hours and no to-go bagged breakfasts on the weekends? Regards to homeless/transient problem that plagues Portland. It's considerably better/cleaner around the hotel and Pearl district than just a year ago. I have no issues walking around by myself or concern about parking my car on the surrounding streets (except some park blocks are still dicey).

It is a good property if you have business in the area, the rooms are spacious enough, there is a small pool and tiny garden space, but as I value open windows and fresh air I was not best please. Just fine for business purposes but I would not recommend for the holiday traveler. Some rooms are above the local light rail station make sure you are NOT placed on that side of the hotel. Food service was above average for this type of hotel but there is no room service beyond dinner at this time.