Guest User
June 3, 2024
we came to this hotel every year and every time we come it gets worse. the pool has been closed for years, no atm, vending machines are out of stock always and don’t allow cards. you can’t get change for the laundry machines. ice machines are always out of order. and as soon as we walked into our room it recked of vomit. no “do not disturb sign” provided. tv remote is disgusting and half the channels don’t work. they replaced the flooring but laminate instead of carpet which we thought was great at first then realized it’s much worse when trying to clean up a spill and seeing nothing but filth. they half asses the rooms they redid and it’s very clear, the furniture is not comfortable and yet they charge you an extra $50 for an “inconscience” fee when you arrive. they say it’ll be refunded when you leave but the past 5 years we have come that has never been a thing. highly disappointed especially after it being our favorite place to stay years ago.