Arch Studio Cenang Reviews

Everything was good here except for the breakfast part. For those who are looking for buffet breakfast, this is not the place.

The location is very good as it was walking distance to Cenang Walk and Cenang Beach. However, the housekeeping part is rather disappointing. When we first arrived, they were fixing aircond in our room, and the floor was not even properly cleaned, with dust on the floor. But we continued to bear with it, thinking the 2nd day we would clean it. However on the 2nd day, the floor was not even sweeped with chips (that my son left after eating) on the floor still. They did tiny up the bed, provide new towels and wash up the bathroom. Bathroom's floor tile was very slippery, I almost fell down twice and my dad aged 60+ almost fell down too.

Great location, nice room with great art and a nice pool. I was initially planning to get the standard twin bed room which was the cheapest but after taking a look at it I had to change for a bigger one which was on the ground floor. There’s no elevator here so if you get the other kind you’ll have to use stairs. The shower on the other hand wasn’t great there were some black things on the wall which looked disgusting if you ask me. For the price? It’s really not worth it because you can get cheaper in the same area and are much better than it. Breakfast here was great! I got 2 plates seeing as I was alone in the room but it came with 2 breakfast. Concierge were not so helpful and seemed to not know anything. I was meant to check out before noon and at exactly noon they were banging at my door, which was weird because I’ve never experienced that in any hotel. I came out 18 minutes later and they were so kind to keep my bags as I prepared to leave for my next hotel. Would I stay here again? I wouldn’t.

Very clean and well decorated with all amenities needed right in the middle of downtown (in front of the food street and across the venue with shops and restaurants). It’s also 5 minutes walk to the beach ! The staff was friendly and we had a free breakfast !! Good thing breakfast stops being served at 12 ! So you don’t need to rush ! Highly recommend

Pros: Rooms are cozy, the interior design is artistic, and family friendly, near beach Cons: mosquitoes are annoying, pillow is too flimsy and bathing area does not have partition

The room is really big with nice place to chill and eat. Remember to inform the counter the day before if you need to check out before 7am.

The hotel room was clean, nice and spacious. The staff were friendly and helpful. The location is just perfect for a walk around the city centre and the swimming pool is nice too. Definitely will recommend.

Such a memorable stay. Wonderful hotel, great location, clean, complete amenities, superb excellent customer service. Shout out to the front desk team, Dila, Elsa, Intan & Fatin, and also the housekeeping team ❤️. They did such a wonderful job. They notice that it is my birthday and surprise me with a cake. Such a lovely gesture from the Arch Team. Really appreciates and makes our day. Couldn’t thank you much, will definately stay here again next time.

Arch Studio Cenang is possibly the best hidden gem hotel around the Cenang area. Surprised its categorised as a 2-star hotel cause its clearly at least a 3-4 star. From the outside it may seem very small but from the inside, its a differen't vibe altogher. Having taken the King Studio room, it was simply beautiful and very well managed. The room had a dark ambience vibe rather than a typical 'everything white' hotel feel. If you get the a room on the same floor, you have access to the pool outside your door which is excellent. From the hotel, the beach is just across the road (beside Underwater World Langkawi) and everything is within walking distance that you dont even need to rent a vehicle to get around within the Cenang area. The complimentary breakfast was not buffet, its off the menu so you get to order a single dish from it. In the night there are a local food truck setup right beside the hotel which makes it easy to grab a bite. The hotel staff also are excellent and they had organised a complimentary piece of cake for the birthday of my wife. They were very warm through out the stay with their constant greetings everytime we had passed the receptionist. Also given free are Netflix & YouTube access on the SmartTV (using Mi Android box). The Netflix account is probably shared across the entire hotel but having it is always a bonus to sit in and watch some content on the TV. Managed to chill and watch a few movies in the few days stay there. There are plenty of power sockets everywhere including both sides of the bed for you to charge. Certain plugs also have a USB port in the plug. Oddly, the hotel has this 'turn down' thing whereby around 6PM they will come to the room and pass a card and 2 pieces of kisses chocolate which is odd as they could just do it during housekeeping earlier in the day. They would knock till the door is answered which is a bit of a disturbance just for that if the guests are resting in. The only one thing about the hotel room is that the aircond is very poorly placed and probably even not serviced well enough that unless you are standing/sitting right underneath the AC, you will barely get any wind. Being there 4 full days and never turning off the AC in those days would ideally make the room extremely cold but that was not the case at all as when you step in back the room on a hot and humid day, the AC is pretty underwhelming to say the least. All in all, the hotel's location is perfect, the staff is warm and great, the facilities are amazing, everything is perfect and hope it remains a hidden gem!

Got a surprise from the hotel management saying we got a free upgrade to king bed. Lovely staffs. All very friendly and attentive. Location wise also perfect. Close to cenang beach and have shops and eateries nearby. Overall value for money!!

Very artsy decor, clean and spacious room. Location is really convenient for just anything actually. Really happy with my stay here

The hotel is cute and nice but sadly it's manage by a poor reception team. One of them is so clueless everytime we ask question and another one is "don't give a ****" attitude when handling situation. We booked 2 rooms for 2 nights. On the day we check in, we were informed that one of the room has AC issue and we need to check in to another room and we switch room on 2nd day. Without much question, we say it's fine. However, in the midnight, the AC of the replacement room offered broke down and blowing hot air. We go to reception but the guy can't understand English well and finally he got us another room during the night. On 2nd day, we packed our luggage and handed the key to reception before we went out so that they can move our luggage into the original room. When we come back around 1.30pm the room is not ready and we were told that it won't take long but not sure when it will be ready. The is the point that got into our nerves because we try to be understanding and didn't make a big fuss despite several incident happened within the 24hours. The reception who came to us doesn't seems sorry to what happened and told us they would not do anything because we agreed to switch the room on 2nd day. Despite all these inconvenience, they still failed to make sure the 3rd room we receive is properly prepared. When we check in to the 3rd room, no toilet paper inside. =_= Breakfast small portion whereby you can only order 1 item. If u order the pancake, u can't have the toast. So we end up getting additional breakfast from the cafe nearby. I doubt the source of the reviews saying the breakfast is great. It's pity that this nice place is manage by wrong people which make it none sustainable.

Nice concept, good location with friendly staff. Need to keep the cleaniness!

Very friendly staff, reasonable for the price.. literally no need car or bike to travel over the pantai cenang. All walking distance. Underwater world , pantai cenang, duty free and night cenang markets are walking distance.