1659, Jalan Pantai Chenang, Kampung Lubok Buaya, Langkawi, Kedah, 07000, MalaysiaView Hotel Details
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1 night
Royal Agate Beach Resort Guest Reviews
4/5
Very Good
219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness3.9
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All reviews(219)
Positive reviews(210)
Reviews with photos/video(83)
Awesome stay(63)
Awesome rooms(47)
Close to beach(35)
Loved the beach(34)
Great service(32)
Convenient location(30)
Large rooms(26)
Great value for money(15)
Negative reviews(9)
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
44 review
3.0/5
Posted on May 26, 2024
Room is nice. But look very very very very dirty!!!
6/20
Response from Property: Dear GuestThank you for your feedback. We apologize for any cleanliness issues you experienced during your stay. We take cleanliness very seriously and will be sure to address this matter with our housekeeping team to ensure it does not happen again in the future. We appreciate you bringing this to our attention and hope you will give us another opportunity to provide you with a better experience. Thank you.
Vero&Alex
Deluxe King Room
Stayed in May 2024
Couples
18 review
3.7/5
Posted on May 17, 2024
Low budget accommodation. We moved rooms and they are all quite similar. Cleaned and spacious. Good location close to the beach and restaurants. Not very nice swimming pool as it didn’t look very cleaned. The staff was friendly.for exploring the island it is a good option.
Response from Property: Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our accommodation to be clean, spacious, and in a good location close to the beach and restaurants.We apologize for any inconvenience caused by the swimming pool not looking very clean during your stay. We will address this issue with our staff to ensure it does not happen again in the future.We are happy to hear that our staff was friendly and that you found our location to be a good option for exploring the island. We hope you had a great time exploring and thank you for choosing to stay with us. We hope to welcome you back in the future.
Pik Chean
Deluxe King Room
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Mar 31, 2024
Initially couldn’t locate the hotel as you need to walk into the corridor between shops. Room is big and clean. Great location, walking distance to Cenang beach and duty free shops ☺️
Response from Property: Dear Pik CheanThank you for your feedback! We are glad to hear that you found our hotel rooms to be spacious and clean and enjoyed our convenient location near Cenang beach and duty-free shops. We apologize for any confusion with locating the hotel entrance and will work to improve our signage to make it easier for guests to find us.
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Family
23 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Convenient
Azianismail710
Superior Double Room
Stayed in Aug 2024
Family
34 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Worth the money, and the front desk very helpful also. Cleanliness are at par🤗
JAZZMINE
Deluxe King Room
Stayed in Jun 2024
Couples
5 review
3.2/5
Posted on Jun 16, 2024
Book for my brother and sister in law for they weeding anniversary. Told me ok ok only not has advertised in the website
Guest User
Deluxe King Room
Stayed in Dec 2023
Couples
6 review
1.7/5
Posted on Dec 9, 2023
This place was so filthy!
They don’t even have a light or toilet paper in the lobby WC.
They photoshop the images they put here. You can see what the facade really looks like on the photos I have uploaded. The rooms were even worse when looking in the brochure in their ”lobby”.
They refused me a refund only hours after booking, on the grounds that ”when you order a burger, you don’t expect it to look like on the picture”…
That says it all.
I ended up checking into the much nicer (but same priced) hotel right beside the mall.
Anonymous User
Deluxe King Room
Stayed in Nov 2023
Solo travelers
10 review
4.0/5
Very Good
Posted on Dec 5, 2023
the room is big, but the water is a bit slow, the swimming pool lacks water, it doesn't work.. please fix it...tq for me
Hamizaa
Seaview Deluxe Room
Stayed in Oct 2023
Couples
12 review
4.7/5
Amazing
Posted on Oct 20, 2023
Second time stay here. Room quite spacious. The housekeeping give us drinking water everyday thruout our stay. Service good. Parking very limited at the back. A bit noisy during day because next door got some renovation but its ok since we not in the room most of the time. Might consider staying again next time.
Response from Property: Thank you for choosing to stay with us again and for taking the time to leave a review! We're delighted to hear that you found our rooms spacious and that our housekeeping team provided you with daily drinking water throughout your stay. It's great to know that you were satisfied with our service.We apologize for the limited parking at the back and any inconvenience caused by the neighboring renovation. We appreciate your understanding and it's wonderful to hear that the noise didn't disrupt your overall experience as you were mostly out of the room.We would be thrilled to have you stay with us again in the future.
shish ranjan
Superior Double Room
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Hotel staff was very helpful. Hotel at perfect location and room was neat and clean.
Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
33 review
1.0/5
Posted on Aug 31, 2024
Dirty, miserable staff, miserable location. Avoid at all costs.
Anonymous User
Superior Double Room
Stayed in Sep 2023
Couples
5 review
4.5/5
Great
Posted on Sep 26, 2023
Great experience at this hotel. Located at cenang walk and walking distance to cenang mall. Swimming pool is great and breakfast at rooftop.
Lucas Cheah
Deluxe King Room
Stayed in Oct 2023
Couples
1 review
4.2/5
Very Good
Posted on Oct 19, 2023
The environment is nice and clean, and the staff are very friendly
Response from Property: hank you so much for your kind review! We're thrilled to hear that you enjoyed the nice and clean environment of our establishment. Maintaining a pleasant atmosphere is a top priority for us, and we're glad it met your expectations.We're also delighted to hear that our staff provided you with friendly and helpful service. We believe that a warm and welcoming staff can truly enhance the overall guest experience.We appreciate you taking the time to leave this feedback,
Ahfa
Superior Double Room
Stayed in Feb 2024
Solo travelers
6 review
4.5/5
Great
Posted on Feb 24, 2024
Everything was fine just that the lift during the peak hour will need to wait a little longer..other than that it was pleasure to stay here. Location wise superb, staff ok
Anonymous User
Deluxe King Room
Stayed in Aug 2023
Other
4 review
5.0/5
Outstanding
Posted on Aug 22, 2023
It's good thing for the price,The girl in reception is super helpful & nice , The nearby beach is beautiful and the restaurants are many