Dash Resort Langkawi Reviews

Response from Property: Dear Guest,Thank you for choosing to stay with us again and for your wonderful review. We're thrilled to hear that you consider us the best hotel with the best pool in Langkawi! It's delightful to know that your son enjoys bathing in our pool and that you appreciate our strategic location close to the sea.We're also glad that you found your room neat and comfortable. Your continued support means a lot to us, and we look forward to welcoming you and your family back for another fantastic stay.Warm Regards,Ben Irwan SamuelGeneral Manager

Response from Property: Dear Muhsin,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic stay and enjoyed our pool, beach, and the overall vibes of our hotel. Our team takes great pride in providing helpful and attentive service, and it's always rewarding to hear that our efforts made your stay enjoyable.We look forward to welcoming you back for another memorable experience.Warm Regards,Ben Irwan SamuelGeneral Manager

Response from Property: Dear Rakha,Thank you so much for your enthusiastic review! We are thrilled to hear that you had a perfect stay at our hotel. Our team is delighted by your kind words about their helpfulness and the enjoyable experience you had at our beach club and pool. We're glad the extended pool hours allowed you to make the most of your time here.It’s wonderful to know that your baby slept well in the cot and that you found our food, especially the Wagyu steak, to be both delicious and reasonably priced. Your excitement and positive feedback truly mean the world to us.We can't wait to welcome you back for another fantastic stay!Warm Regards,Ben Irwan Samuel.General Manager.

Response from Property: Dear GuestThank you for taking the time to share your detailed feedback with us. We genuinely appreciate your perspective as a traveler with young kids. We are pleased to hear that you found our location convenient and our staff friendly and helpful.We sincerely apologize for the cleanliness issues you encountered in the bathroom and restroom near the reception. This is certainly not the standard we strive to maintain, especially in a 4/5-star hotel. Your comments about the hallway and room decor, as well as the breakfast menu, are noted, and we will work on making necessary improvements to provide a more cozy and welcoming environment.We also appreciate your suggestion regarding the butter and spread at breakfast and will consider more convenient serving options.Thank YouWarm Regards,Ben Irwan SamuelGeneral Manager.

Response from Property: Dear Guest,I'm glad to hear that you found the room spacious and comfortable, perfect for a family stay! It's great that you enjoyed the food and found the beach clean. I'll make sure to pass on your compliments about the service and friendly counter staff. And it sounds like the view was fantastic too! Thanks for sharing your experience, and I hope to welcome you back again soon for a Dashing experience!Ben Irwan Samuel,General Manager.

Response from Property: Dear Mohammed,Thank you so much for your glowing recommendation! We're thrilled to hear that you had such a fantastic experience at our hotel in Langkawi. We truly appreciate your kind words about our beautiful location, nice view, and excellent service. We look forward to welcoming you back again soon, and we hope to have the pleasure of hosting you on your next trip to Langkawi!Warm Regards,Ben Irwan SamuelGeneral Manager.

Response from Property: Dear Ashraf,Thank you for your excellent review !We’re thrilled your time with us was so amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to staying again soon for another fantastic experience! Have a wonderful day!Kind Regards,Effendi RamleyGeneral Manager

Response from Property: Dear Zyralaw,Thank you for taking the time to share your feedback with us. We're glad to hear that Aiman provided you with excellent service during your stay. We apologize for any inconvenience you experienced during check-in and assure you that we'll address this matter with our team to ensure a smoother experience for all guests in the future.Regarding the cleanliness of the jacuzzi, we sincerely apologize for falling short of your expectations. Cleanliness and hygiene are top priorities for us, and we take your concerns very seriously. We'll investigate this issue immediately and take the necessary steps to ensure that our facilities meet the highest standards of cleanliness.We truly appreciate your valuable feedback as it helps us identify areas for improvement. Despite these issues, we're pleased to hear that you enjoyed the amazing view. We hope to have the opportunity to welcome you back for an improved experience at Dash Resort Langkawi.Please don't hesitate to reach out to us directly if you have any further questions or concerns.Regards,Ben Irwan SamuelGeneral Manager.

Response from Property: Dear Qafikh,Thanks for giving us a great review. We appreciate your wonderful comments, as we look forward to your next visit. Kind Regards,Effendi RamleyGeneral Manager

Response from Property: Dear Guest,Thanks for giving us an amazing review. We appreciate your wonderful comments, as we look forward to your next visit. Kind Regards,Effendi RamleyGeneral Manager

Response from Property: Dear S_lanaS,Thank you for being our guest and for sharing your experience. It is a pleasure knowing you thoroughly enjoyed your stay at Dash Resort Langkawi. We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we appreciate you acknowledging our devotion. Thank you once more for your comments, and we look forward to welcoming you again soon.Kind Regards,Effendi RamleyGeneral Manager

Response from Property: Dear Allaeddin,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a good experience overall.We look forward to welcoming you back for an even better stay in the future!Warm Regards,Ben Irwan SamuelGeneral Manager

Response from Property: Dear Tamer,Thank you for sharing your detailed feedback with us. We are delighted to hear that you found many aspects of your stay to be perfect.However, we sincerely apologize for the inconvenience you experienced regarding your early check-in request. We understand how frustrating it must have been to wait after such a long journey, especially as you were celebrating your honeymoon. Please know that your feedback is invaluable to us, and we will be reviewing our check-in policies to better accommodate our guests in the future.Regarding the breakfast charge, we apologize if this came across as inconsiderate. We strive to provide the best possible service to all our guests, and your comments will help us improve our approach.We hope to have the opportunity to welcome you back and provide you with a seamless experience that reflects the high standards we aim to uphold.Warm Regards,Ben Irwan SamuelGeneral Manager

Response from Property: Dear Shalani,Thank you for your detailed feedback and for staying with us. We're delighted to hear that you enjoyed the pool, pool bar, and shisha experience.We appreciate your comments regarding the deluxe garden room. We apologize for the wood smell and sandy floor, and we will address these issues to ensure a more comfortable stay for our guests. Your suggestion for an upgrade has been noted and will be considered in our ongoing improvement plans.We look forward to welcoming you back and providing you with an enhanced experience.Warm Regards,Ben Irwan SamuelGeneral Manager