Chuntianyouhuahua
October 11, 2024
The bicycles provided to guests were old and rusty and had broken brakes. After checking in at noon, I asked the hotel staff if they would provide bicycles, and then I used the bicycle they provided to go out at about 5 p.m. I tried riding it in the hotel first, and then found that the handbrake failed, and I fell and bruised my calf at the door of the hotel. After I wiped the wound with a tissue, I couldn’t find any staff nearby (usually they don’t have staff to serve after noon). After careful inspection, I found that the bicycle was very rusty. I was worried that my wound would be infected, so I contacted the person in charge of the hotel to find a solution. The method also asked me if I could provide a band-aid to stop the bleeding because I injured my leg while riding a bicycle. The person in charge just apologized that his bicycle could not be used, but ignored my injury and said nothing about it. He said that there was no one in the hotel and could not provide any help. Even the most basic humanitarian care and help are not provided, and his character is really low.
When staying in this cottage, if something unexpected happens, you can only hope for the best. Even if the accident is caused by an out-of-control bicycle provided by the hotel, the hotel should be fully responsible. I tried to contact the local tourism management department to complain, but I couldn't find a channel and had to give up.
PS: Unless requested one day in advance, this hotel does not provide room cleaning services, and no services are provided after noon. After the only room service, I found that the two trash cans in the room were not cleaned. After questioning, I actually replied "forgot".
Objectively speaking, the location here is quiet and the beach is acceptable, but please choose another hotel next to it. Its environment and decoration layout are undoubtedly much better. There are many more Western tourists, and this hotel is among the three hotels I stayed in. There was only about half occupancy rate at night. You can go to the site to compare and make your own judgment.
Stay away from this cottage.(Attached whats app message for reference)
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