Guest User
December 1, 2024
Please dont stay here if you dont have any reasons.
- The location is quite far and isolated.
- The standard rooms are old, smelly and dusty. Need a lot of upgrades.
- The premier rooms (more expensive) are claimed as newly renovated and refurbished, but the rooms we were in - aircond leaking, toilet cover is dirty, overall cleanliness is bad/terrible. The location of the premier rooms are way too far from the main lobby. Like 10 mins walk. When i complained about the room location, one of the staff asked me if i call the hotel before i made the booking? cause he said the standard rooms (cheaper ones) are in the main block and the premier rooms are far from the main block. i was upset that he was still trying to blame me for not calling the hotel prior to coming.
- The buffet breakfast spread are not impressive at all. The spread in 3* hotel in Kuah is so much better.
Overall, i recommend do not stay here unless you have a strong reason like you have an event here. the location, the room, the layouts and the meals are way below the standard.