Galaxy Minyoun Langzhong Tianfu Hotel Guest Reviews
4.7/5
Outstanding
1995 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1995)
Positive reviews(1962)
Reviews with photos/video(665)
Delicious breakfast(268)
Fantastic river view(203)
Friendly front desk staff(162)
Convenient parking(103)
Perfect for kids(67)
Has rooms for families(39)
Has French windows(8)
Negative reviews(31)
Sydb
Shangya Family Room
Stayed in Jan 2024
Family
20 review
3.5/5
Posted on Feb 17, 2024
Nice hotel, check in process took a rather long time though, not ideal after a long days travel. Once checked in the hotel had some great children’s activities e.g crafts, reading, cinema room & go karting, the staff were very friendly and accommodating. The hotel itself is a 20/30min walk away from the old town along the bridge. The hotel sits nicely across the road from the huge white pagoda which overseas the whole of Langzhong and the Jialing River.
Response from Property: Dear guest: Thank you for choosing Galaxy Minyoun Lang Zhong Tian Fu Hotel and providing feedback on your issues. Xiaoya is deeply honored. During your stay, foreign guests need to copy and register their identification documents, which has caused you to wait for a long time. Xiaoya deeply apologizes for this. We will continue to improve and strive to do better. We look forward to your visit again to see our changes! Wish the the Year of the Loong a great success and smooth work
Alyssa15
Shangya River view queen room
Stayed in Jun 2022
Couples
5 review
4.5/5
Great
Posted on Aug 2, 2022
The door man was absolutely polite and lovely ♥️
The hotel was clean and the view was beautiful. My room was upgraded to one with a bathtub However the shower in that one wasn’t as new as the first room. Breakfast was Chinese style but healthy meals. The staff didn’t speak any English but they tried to assist when I had questions. The restaurants around the hotel are only Chinese cuisine. The hotel is in a good location it’s in the vicinity of everything that you may need.
Response from Property: Dear guests,Thank you for choosing our hotel and sharing your stay with us.It is a great honor to know that you have had a pleasant and pieasant.Your affirmation is like the sunshine warm us,let us have the confidence to do better.We looking forward to seeing you again.
Piaoyitry
Shangya River view twin room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Henhao
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。期待再次光臨,祝生活愉快,工作順利!
Guest User
Club Room (Double bed)
Stayed in Sep 2022
Family
12 review
4.5/5
Great
Posted on Oct 5, 2022
The location of the hotel is quite good in an ancient town surrounded by water on three sides and mountains on four sides. The room has a wide view. On the first day of check-in, I saw the night view of Jinping Mountain and the brilliant lighting. I hope to set up the card swiping function
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6/8
Response from Property: Dear guest, hello, thank you for your favorable comment on the front desk staff of the hotel. During your stay at the hotel, your feedback in the comments has been shared with relevant departments. If you come here next time, I hope to book this store again. Xiaoya looks forward to your visit again.
Gu du
Explorer Double Bed Room
Stayed in Jun 2022
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 11, 2022
One of the very nice check-in hotels, it's easy to find right by the river. Check in the hotel, the lady at the front desk warmly welcomes you and introduces you carefully. The room arranged for us is also very call, and the room hygiene is also very meticulous, which is a perfect trip. I forgot the name of the lady at the front desk. I will definitely choose it next time I come on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Langzhong Tianfu Mingyu Shangya Hotel and sharing your stay experience. We are honored that our environment and service have been praised by you. We have always maintained a warm and sincere service to our guests. There are Zhuangyuan Square and a park next to it, the scenery is beautiful, and the ancient city of Langzhong is close at hand; comfortable, quiet and warm accommodation space is the lifestyle the hotel is committed to creating for you, we look forward to your visit again~
Guest User
Explorer Twin Room
Stayed in Jun 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 11, 2022
For people like me who come out to play, I still like to stay in this kind of hotel, because I personally prefer light colors, so it just suits my taste [naughty], and the river view room of the hotel is definitely a highlight, it is worth staying once, The service attitude of the front desk staff is still very good, although the aunt in the room said Trump, but they are very enthusiastic and worthy of praise! Langzhong will choose their river view room next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Langzhong Shangya Hotel and sharing. Only a comfortable stay experience is the reason for you to come here again. Thank you for your satisfaction and support. Langzhong Tianfu Mingyu Shangya Hotel is located in the main new town of Langzhong. It is located near a large shopping mall, and you can fully experience the vulgar and elegant style of Langzhong Old Town, and look forward to your next visit!
Xigualiuxing
Club Room (Double bed)
Stayed in Mar 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 6, 2022
The location is very good! also very clean
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Shangya Hotel and giving us full marks. The most important thing when you go out is to live comfortably. I am very happy that we can make your stay comfortable and safe. Shangya Hotel's superior geographical location and complete supporting facilities are all for you to feel the warmth of home and enjoy a quality life. Our 100% efforts are only for your satisfaction, and we look forward to your next visit! I wish you success in your work and good health!
Guest User
Explorer Twin Room
Stayed in Apr 2022
Travel with friends
1 review
1.0/5
Posted on May 4, 2022
Very bad travel experience, I checked in at 4.30, and on the night of 5.1, three children's rooms were arranged on the same floor. The doors of the three rooms were opened, and the corridor became a child's world. Parents also called in the corridor, and the voice was very loud. The next day In the morning, I couldn't bear to call the front desk, and a man and a woman came up, saying that the group of guests had been reminded when they checked in, and told me that they could call them if there was a noisy problem later, or they could change rooms and call me now, I said I still After checking out for two hours, the solutions you mentioned didn't work, and then the hotel changed its word and said that they would give me some fruit to eat on the road. This is the so-called five-star hotel?
I have been disturbed since they checked in. If the problems that can be predicted need to be found and accepted by the guests and called the front desk for feedback, what is the difference between this and Home Inn?
One question, what did the front desk think when arranging them to check in?
Should I be unlucky to come to this hotel on May 1? ? ?
Original TextTranslated by Google
Response from Property: Dear guests, I am very sorry that your stay experience did not meet your expectations. During the holidays, there are many guests who travel with children and families. Xiaoya is very sorry for not giving you a quiet and comfortable environment. You have any comments during your stay. If you have any suggestions or suggestions, you can call the hotel staff immediately. We are on duty 24 hours a day and will try our best to solve your problem as soon as possible. Of course, if you are not satisfied or dissatisfied with our solution, you can communicate with our staff at the same time. Expectation, we hope that every guest can live comfortably; thank you for your comments to the Xiaoya team, if there is a chance, I hope you can choose us again and give us more suggestions, all Xiaoya staff look forward to your visit again!
Xiachedan
Explorer Twin Room
Stayed in Mar 2022
Family
11 review
2.0/5
Posted on Apr 6, 2022
The hotel can't be looked at carefully, and can't be viewed with the five-star standard. It is more appropriate to see it with the four-star standard. Some of the humanization and details are not very well done, but the ancient city of Langzhong is really getting worse and worse.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shangya Hotel, we are sorry that our service was not 100% satisfactory to you. Regarding the question you mentioned, Xiaoya sincerely invites you to call the front desk to inform us of the specific details at your convenience, so that we can solve and improve it in time. Thank you again for staying at Shangya Hotel. I hope this experience will not affect your trust in us. welcome next time!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可和好評!我們很高興得知您享受了舒適的房間和美麗的景觀,並且對我們的前台服務感到滿意。您的滿意是我們最大的動力,我們會繼續保持並提升我們的服務質量,以確保每一位賓客都能擁有愉快的入住體驗。再次感謝您的支持,期待您的再次光臨!
Response from Property: 尊敬的賓客,萬分榮幸收到您如此用心的評價!我們很高興得知您享受了舒適的房間和美麗的景觀,並且對我們的前台服務感到滿意。您的滿意是我們最大的動力,我們會繼續保持並提升我們的服務質量,以確保每一位賓客都能擁有愉快的入住體驗。再次感謝您的支持,期待您的再次光臨!祝您新年快樂!蛇年行大運!
Response from Property: 尊敬的客人,非常感謝您選擇在我們酒店度過這特別的日子,也感激您對房間和早餐的認可。未能為您送上生日祝福並給予熱情問候,我們深感愧疚。您的反饋讓我們意識到在繁忙時對服務細節有所疏忽,這絕非我們的服務標準。我們會立即加強員工培訓與團隊協作,確保每位客人都能得到貼心關懷。期待未來有機會再次迎接您,一定給您彌補這次遺憾,讓您感受全方位的優質服務。