Latest Hotels Reviews for Lanham

Days Inn by Wyndham Lanham Washington DC
3.7/598 Reviews
I usually stay at Marriott or Hilton Hotel, but in trying to be at close proximity to family, I decided to stay at this hotel, the biggest mistake. On Wednesday, July 20, I was startled by a loud noise, drilling and pounding. I tried to contact the front office to speak to the manager, but the phone was busy. I heard the door handle shake, and then someone opened the door, despite the 'Do Not Disturb' sign that was placed outside the door. A worker came inside and said that he needed to change the lock. Appalled at how the worker invaded my privacy, I went to the front desk to speak to a manager, and met other guests there complaining about the same issues. At one point the manager was loud, boisterous, and argumentative . I complained to the manager that the worker intruded into my room, and that he should have informed the guest about upcoming maintenance. I was unaware that locks were scheduled to be replaced. At no time, even during reservation, or checked-in, was I informed about the maintenance schedule of the day. I attempted to explain to the manager, that I'm a military veteran who suffers with tinnitus, and I try to avoid high pitch piercing sounds. After listing all of my concerns to the manager, he literally said I don't care, and walked away. I was forced to stay outside of my hotel room, until maintenance of all the rooms on the first floor where I stayed were completed. WHAT A NIGHTMARE ...THAT'S NOT HOW YOU TREAT YOUR HOTEL GUESTS. I would NEVER stay at this hotel again!!!!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.