Lanzhou West Railway Station Shuiyi Xumeilun Hotel Reviews
Lanzhou West Railway Station Shuiyi Xumeilun Hotel
188 Xijin West Road, Qilihe district, Gansu, China, Qilihe District, Lanzhou, Gansu, ChinaView Hotel Details
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Lanzhou West Railway Station Shuiyi Xumeilun Hotel Guest Reviews
4.8/5
Excellent
783 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(783)
Positive reviews(771)
Reviews with photos/video(162)
Delicious breakfast(172)
Easy to get around(97)
Friendly front desk staff(86)
Awesome amenities(81)
Large rooms(61)
Convenient parking(37)
Close to train station(31)
Convenient for shopping(31)
Negative reviews(11)
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Travel with friends
11 review
Outstanding
Posted on Dec 23, 2023
Close to high speed railway. Nice breakfast. Rooms new and clean.
Response from Property: Have a close contact with the bright sunshine, have a romantic date with the green mountains and green waters, have a stunning appearance with the blue sky and white clouds, and have a lingering night with the rich fragrance of flowers. Is it a pleasure to date Xiaomei? Xiaomei is waiting for you here. ~General Manager: Enzo
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
18 review
Outstanding
Posted on May 7, 2024
The room is spacious, clean and tidy, the service attitude is good, and the front desk staff is warm and thoughtful. The hotel's breakfast is rich, complete and delicious. I stayed here for two consecutive nights. Like the hotel
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Response from Property: Thank you for your compliments. Meeting you for the first time is like returning from an old friend. Every partner of Xiaomei works hard to have an amazing time, because we hope that every meeting with you will be the best Xiaomei. As time goes by, when you look back, you will find that Xiaomei is still here waiting for you. General Manager: Enzo
+buluofen
Superior Queen Room
Stayed in May 2024
Family
32 review
Outstanding
Posted on May 4, 2024
The room is very new and quiet. Parking is very convenient. I gave the license plate to the front desk and could enter and exit the parking lot at will! The service is good. The front desk and the room attendants greeted me proactively. It is suitable for self-driving tours. It only takes more than ten minutes to drive to Lanzhou Old Street. There are many places to eat and it is convenient. The rooms are clean and tidy.
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Response from Property: We are overjoyed by such praise. The best and most comfortable Xiaomei is still waiting for the best you and looking forward to meeting you next time! General Manager: Enzo
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 5, 2024
The hotel is nice, very close to Lanzhou West High-speed Railway Station and within 20 minutes' walk of surrounding urban attractions. It is very convenient. The hotel breakfast is also good and the service is very good.
Original TextTranslated by Google
Response from Property: Xiaomei can enter your heart, it is because of Xiaomei's attentive service. Your satisfaction is just our starting point. We are lucky to accompany you for a while on your journey and add a touch of brilliant color to you. I hope Xiaomei will accompany you all the way~~General Manager: Enzo
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 23, 2024
The front desk service is very enthusiastic and professional, the room is large and clean, the transportation is very convenient, and it is very close to Zhongtianjian and West Railway Station. The highlight is that there are automatic robot waiters (delivering water and tea bags), which are very intelligent and amazing.
Original TextTranslated by Google
Response from Property: Every morning, I wake up from a sweet dream and embrace the sunshine. Every evening, I think in the silence after the hustle and bustle. Thank you for accompanying Xiaomei every morning and evening. I look forward to meeting you again. General Manager: Enzo
Yixiuzhenzhen
Superior 2-bed Room
Stayed in Feb 2024
Business travelers
2 review
Outstanding
Posted on Feb 24, 2024
I stayed here when I was on a business trip and passed by Lanzhou. The room was very nice and had an intelligent robot. I liked it.
Facilities: Complete facilities and good quality equipment
Sanitation: Clean and hygienic. My colleagues said they liked this hotel very much
Distance: 800 meters walk from Lanzhou West Station, very close and convenient for travel
Service: Good service attitude at the front desk
Original TextTranslated by Google
Response from Property: Satisfying our guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services. We also hope that you can recommend Xiaomei to more of your friends. Thank you very much! General Manager: Enzo
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 20, 2024
The room is well-equipped, clean, and the service is very considerate. I pulled a key when I left. The front desk contacted me by phone. The return visit made me feel warm. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Xiaomei can enter your heart, it is because of Xiaomei's attentive service. Your satisfaction is just our starting point. We are lucky to accompany you for a while on your journey and add a touch of brilliant color to you. I hope Xiaomei will accompany you all the way~~General Manager: Enzo
Guest User
Business 2-bed Room
Stayed in Feb 2024
Family
12 review
Outstanding
Posted on Feb 17, 2024
The front desk service is warm and polite, the room is spacious and clean, and it was not yet check-in time when we entered the store. Not only did we upgrade the room for free, but we also delayed check-out to 2:30. The food delivery robot is also super cute.
Original TextTranslated by Google
Response from Property: Satisfying our guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services. We also hope that you can recommend Xiaomei to more of your friends. Thank you very much! General Manager: Enzo
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 17, 2024
The hotel is owned by Huazhu, and the quality is relatively high. The environment is very good and the service is very attentive. The surrounding environment is good, and there is Zhongtianjian Plaza behind it, and there are many places to eat. It is less than 1,000 meters away from the center of Lanzhou, which is also very convenient.
Original TextTranslated by Google
Response from Property: Xiaomei can enter your heart, it is because of Xiaomei's attentive service. Your satisfaction is just our starting point. We are lucky to accompany you for a while on your journey and add a touch of brilliant color to you. I hope Xiaomei will accompany you all the way~~General Manager: Enzo
HAL-xiangyang
Superior 2-bed Room
Stayed in Feb 2024
Business travelers
14 review
Outstanding
Posted on Feb 16, 2024
The room has a high ceiling, giving people a feeling of larger space. The bed is relatively comfortable. Takeaways are delivered to the room by robots. Since we arrived late, the high-rise rooms we wanted were sold out. The staff provided good service. The breakfast was as good as usual. It is worth giving up a lazy sleep to eat. There are freshly made beef noodles, Chinese and Western food. Recommended.
Original TextTranslated by Google
Response from Property: Satisfying our guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services. We also hope that you can recommend Xiaomei to more of your friends. Thank you very much! General Manager: Enzo
Shawn2020
Superior 2-bed Room
Stayed in Jan 2024
Family
20 review
Outstanding
Posted on Jan 26, 2024
The transportation is very convenient, and there is a commercial city behind it, where you can eat, drink and have fun. The hotel service is also very good, and the breakfast is highly recommended. Overall, it feels good, a place worth recommending, and reliable!
Original TextTranslated by Google
Response from Property: Have an intimate contact with the bright sunshine, have a romantic date with the green mountains and clear waters, give the blue sky and white clouds a stunning appearance, and be intoxicated by the rich fragrance of flowers. Is your date with Xiaomei pleasant? Xiaomei is waiting for you here~ General Manager: Enzo
Feifeihonghong
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 14, 2024
The room is very comfortable and the service attitude is good
Original TextTranslated by Google
Response from Property: Satisfying our guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services. We also hope that you can recommend Xiaomei to more of your friends. Thank you very much! General Manager: Enzo
Guest User
Business 2-bed Room
Stayed in Nov 2023
Couples
127 review
Outstanding
Posted on Nov 12, 2023
I stayed in Lanzhou for 3 nights and was very satisfied! The location is good, convenient for eating and shopping, the front desk service is warm and professional, the room is clean, the hot water and heating are sufficient, the breakfast is rich and there are many choices.
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6/7
Response from Property: Have a close contact with the bright sunshine, have a romantic date with the green mountains and green waters, make a stunning appearance with the blue sky and white clouds, and make you drunk with the rich fragrance of flowers. Is it a pleasure to date Xiaomei? Xiaomei is waiting for you here~ General Manager: Enzo
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 7, 2024
Parking is very convenient and the service is good. The front desk and room attendants all take the initiative to say hello. It is suitable for self-driving travel. It is very close to the West Railway Station and is convenient. Rooms clean and hygienic
Original TextTranslated by Google
Response from Property: Xiaomei can enter your heart precisely because of their attentive service. Your satisfaction is only our starting point. We are very lucky to accompany you for a while on your journey and add a brilliant touch of color to you. I hope Xiaomei will accompany you on the journey~~General Manager: Enzo
Guest User
Superior Queen Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 5, 2024
I booked a double bed room, and the design of the room perfectly blends modern luxury and practicality. The spatial layout is both spacious and reasonable, and every detail demonstrates the designer's ingenuity. The comfort of the big bed is amazing. The high-quality mattress and soft bedding make you have a good night's sleep, as if you are on the clouds. The decoration in the room is simple yet elegant, and every piece of furniture and furnishings reveals the hotel's persistent pursuit of quality.
In terms of hygiene, the hotel's performance is exemplary. The room is spotless, whether it is the floor, bedding or bathroom, you can feel the care and professionalism of the cleaning staff. In the current environment that pays attention to health and safety, such high-standard cleaning measures make my stay particularly peaceful. The bathroom facilities are modern and complete, with moderate water pressure and stable hot water supply, providing a perfect wash after a tiring day.
In terms of service, the enthusiasm and professionalism of the hotel staff are equally commendable. From efficient check-in procedures to quick responses to daily needs, every staff member treats guests with a smile and patience, making people feel like home. Especially the front desk staff, their detailed introduction and thoughtful suggestions added a lot of convenience to my trip.
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Response from Property: Thank you for your thoughtful review. You can see your love for us through simple words. We are very happy to bring you a perfect experience. We welcome you to come again. General Manager: Enzo