Crimson Resort and Spa Mactan Reviews
Crimson Resort and Spa Mactan
Seascapes Resort Town, Lapu-Lapu City, Cebu, PhilippinesView Hotel Details
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Crimson Resort and Spa Mactan Guest Reviews
4.6/5
Great
41 review
Verified reviewsLocation4.4
Amenities4.5
Service4.7
Cleanliness4.6
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All Reviews(41)
Positive reviews(40)
Reviews with photos/video(20)
Awesome stay(17)
Great service(16)
Nice sea view(8)
Great swimming pool(7)
Clean and tidy(5)
Negative reviews(1)
XieBX
Deluxe Garden Room
Stayed in May 2024
Couples
27 review
Outstanding
Posted on May 24, 2024
Stayed 2 nights at the Garden Deluxe room. Beautiful landscaping with lots of flowers. Room is so spacious & clean with super comfortable bedding. All the resort staff greet guests with smiles, made guests feel so welcome. The private beach front resort is great for snorkeling too, saw many fishes. This resort has 2 big swimming pools, one facing the sea with nice music. The breakfast buffet spread is fantastic and so delicious. The Spanish restaurant Enye has a great ambience & food presentation is great. Thanks for offering us a special cake to celebrate our wedding anniversary. It was indeed a very memorable vacation at Crimson resort Cebu. Would love to return next time we come to Cebu.
Response from Property: Dear Mr./Ms. XieBXWarm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
O.J.B.J.
Deluxe Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 10, 2024
Had a great time! Customer service was superb and facility was exceptional! I love the ambience, breakfast was great.
6/8
Response from Property: Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extraordinary.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
EpyJr
Deluxe Garden Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 18, 2024
The staff was amazing π and made our stay very enjoyable. We will definitely return again this year and I recommend this resort to friends and family. Thank you.
Response from Property: Dear Valued Guest , Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
ta kok chang
Deluxe Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 9, 2024
All staffs is helpful and nice
Response from Property: Dear Values Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
KANEKO
Deluxe Room
Stayed in May 2024
Couples
3 review
Amazing
Posted on Jun 20, 2024
I enjoyed everything, the food, the ambience of the hotel, the room is so spacious and specially I really enjoyed the marine sports so much.and their spa massage .
First time i did parasailing and it was fun . I should come here again β¦.
Response from Property: Dear Mr./Ms. Kaneko, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extraordinary.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
Nick
Deluxe Room
Stayed in Mar 2024
Couples
10 review
Outstanding
Posted on Mar 28, 2024
Wonderfull hotel with great staff and customer service. The food is absolutely outstanding and the facilities are great!
Response from Property: Dear Valued Guest, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager
CAMPOSANO
Deluxe Room
Stayed in Mar 2024
Family
4 review
Posted on May 21, 2024
My kids had a very good day spending in the pool whole day .. I prefer if you want to go to vacation with your family this place is the on I recommend β€οΈβ€οΈ
Response from Property: Dear Mr./Ms. CamposanoWarm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
Anonymous User
Deluxe Room
Stayed in Jun 2024
Family
10 review
Great
Posted on Jun 10, 2024
Swimming pool and beach were so good. Hotel staff were also kind.
Response from Property: Dear Valued Guest,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
Guest User
Deluxe Garden Room
Stayed in Feb 2024
Family
1 review
Great
Posted on Feb 28, 2024
Facility and room condition was great and beat thing was garden
Response from Property: Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
Guest User
Deluxe Garden Room
Stayed in Feb 2024
Friends
102 review
Outstanding
Posted on Mar 27, 2024
Overall good, service is good, location is good, environment is good
Response from Property: Dear Valued Guest, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager
Andrea
Deluxe Garden Room
Stayed in Jun 2024
Family
5 review
Outstanding
Posted on Jun 16, 2024
Very accommodating!
Response from Property: Dear Ms. Andrea,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager
Assiar Cloon
Deluxe Room
Stayed in Dec 2021
Couples
1 review
Outstanding
Posted on Dec 18, 2021
Besides Crimson's great facilities and amenities, we love the quality of their customer service. They go above and beyond just to ensure their customers' convenience and safety. We were there during the landfall of typhoon Odette, 16 Dec 2021, and all of their staff members were always ready to assist us every time we need help or have questions. This hotel & resort is highly recommended and the staff highly commendable. π
Amydreamsss
Deluxe Room
Stayed in Dec 2021
Couples
11 review
Outstanding
Posted on Dec 14, 2021
Our trip was so nice, i was amazed by the size of the room and the staff was really accommodating. Thank you crimson resort
JC Vasquez
Deluxe Garden Room
Stayed in May 2022
Couples
1 review
Outstanding
Posted on May 30, 2022
The staff is really accommodating, they good food and view as well. The location of each amenities are not that far from each other so it's not exhausting to walk.
Guest User
Deluxe Room
Stayed in May 2024
Solo travelers
5 review
Outstanding
Posted on Jul 2, 2024
clean
Response from Property: Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extraordinary.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager