Brisbane House Hotel

Lovely big room. Very clean. The bathroom was amazing with both a shower and separate bath. So clean that I went out to buy bubble bath to have a soak! Highly recommend this hotel!

Lovely hotel, looked recently refurbished and very well situated on the edge of Largs, overlooking the beach, Cumbrae and the highlands and islands in the distance. Staff were all very helpful, breakfast had a good variety of items - both hot and cold, there is a safe, private car park and the bedroom and bathroom were both spotless and comfortable. Regular bus services made for easy travelling up the west coast for the ferry services at Wemyss Bay for Bute and Gourock for Dunoon if you wanted to ditch the car. Largs itself is a pretty seaside town with plenty of eateries and Gourock is also worth a trip for its pretty seaside promenade.

Stayed with Family and had an amazing time, the staff were so friendly and the hotel is lovely, the wedding we attended had a great atmosphere and was the perfect size to accommodate the full party, I loved the fact we could sit outside in the terrace and relax during photo, it was one of my fav parts of the day and I normally find it boring waiting for dinner. The food I found amazing, we had steak pie and it was super tasty, love how they catered to my children's allergies with ease. Breakfast was lovely continental, we did need to wait about 15 minutes for hot food but that did not bother anyone as we were busy chatting about the evening before. I would highly recommend, well done on the work you have done to change this place Hope you enjoy reading my first of many reviews to come on trip advisor!

Wedding Party- Beautiful outside entrance and that's all.The food was atrocious. Starter was terrible - some cheap frozen prawns slapped on the plate with marie rose sauce. No choice so if you didn't like seafood then you were left with no starter. The main course was terrible - the vegetables inedible as they seemed to have been microwaved to death as they were rock solid, carots were like rubber.Chicken was very dry , portion like for my 6 years old son. Dessert- no choice, you could only get profiterole, absolutely horrible, defrosted , cream sour inside and soggy outside. Overall, the communication, clarity and professionalism of the hotel was awful. We experienced deplorable service from the staff - not one spoke while serving, none showed any interest in time-keeping.The staff kept interaction to a minimum. Evening service very chaotic. Staff rude and unprofessional. Be careful when ordering alcoholic drinks as they seem to be forgetting to add alcohol to soft drinks. If you have booked hotel room with check in on the same day of the wedding be prepared for not being allowed into your room after wedding ceremony. We could not leave our bags in the room before ceremony and staff asked us to leave them next to staircase-a completely insecure place right in the middle of entrance hall where everyone had access to. The overall impression was that this was a place out to make money out of wedding parties, not offer a good service. Look further and find a person centred venue. I have to rate this place as the worst run in Scotland I have come across - pretty surroundings are not enough to create a special day. Not what you expect from this grade of hotel won't be rushing back anytime soon.

Visited here on the first of August for close friends wedding.what a great venue. Spotlessly clean,staff couldn't do enough for us . Very helpful .and professional..The wedding meal itself was amazing .and served nicely .we are all entitled to our opinion on our experience The Brisbane . I couldn.t fault this venue. At all Excellent,!! Smile tho Mr window cleaner

Refurbished bedrooms are nice but have removed dining option in hotel for some reason.

Arrived at the hotel and was very impressed with how it looked. Very modern, very clean and tidy car park area. Beautiful entrance hall. Was joining a group of approx 60 others for a meal All meals were pre ordered. I chose fish and chips as did my husband. I was very disappointed when my plate arrived as it had exactly 18 skinny fries....all hidden under the fish. The fries were also soggy The staff brought out ketchup several minutes after the food....so the chips had been eaten by then. Others at the table stated that they were unable to eat the broccoli (which came with the steak pie option) as it was brick hard. The fish was totally fine. However I don't understand why they would skimp on the fries. People who ordered the macaroni cheese, received a bowl of fries..... Very disappointed.....would probs choose another place to eat in future.

Recently refurbished with excellent views. Staff all professional and friendly. Nice breakfast, hotel does not provide lunch and dinner. My main concern is that they have no ground floor bedrooms and no lift so if you have mobility issues this might not be the hotel for you.

My wife and I went for a midweek break for two days, which cost £364 for a top floor deluxe room, which was nice enough with a great view of the water from the large window, but it was quite dirty from the seagulls. Our holiday was let down by the breakfast, first morning we had the full English which was pretty average, next day we changed what we wanted I went for eggs benedict, my wife asked for 2 poached eggs on toast, not sourdough(they came on sourdough), and 3 out of the 4 eggs were hard. We waited for almost a hour and guests who came in after us were served before us and when we pointed this out to staff they said it depended on what was ordered, one of their meals was eggs benedict, there were only around eight people in the restaurant at the time so did not understand how it could take so long to basically poach 4 eggs at the end of the day and still get it wrong.