DoubleTree by Hilton Santiago - Vitacura Guest Reviews
4.4/5
Very Good
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All Reviews(119)
Positive reviews(111)
Reviews with photos/video(5)
Delicious breakfast(8)
Clean and tidy(5)
Negative reviews(8)
PIT SHING
Queen Room
Stayed in Jun 2023
Business travelers
47 review
4.7/5
Amazing
Posted on Jun 25, 2023
Good location. Free coffee in front of the Front Desk.
The only improved area for the Front Desk is the room selection and clean up speed. Should help the quests for their prefer rooms (I prefer back side for quiet and they put me to the room facing the road) and allow them to check it at the earliest possible when they arrive early. The early arrived guests could be very tired.
Guest User
Two Double Room
Stayed in Dec 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Nice room ,nice breakfast
Sergio
King Room
Stayed in Sep 2022
Couples
9 review
5.0/5
Outstanding
Posted on Oct 1, 2022
Excellent!!! Excellent!!!
Guest User
Two Double Room
Stayed in Jan 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Best hotel of this trip. The room is large, clean and tidy. It provides 4 bottles of mineral water and a kettle (which is not available in almost all hotels in the Americas). The breakfast is rich and you can eat Chilean cherries. The scenery is great, you can see the Andes and the snow on the mountains!
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Manbahaowangbi
King Room
Stayed in Apr 2023
Business travelers
102 review
5.0/5
Outstanding
Posted on Apr 13, 2023
perfect hotel
none of them
Clean accommodation and big room
cheap price
It is very convenient to eat and drink nearby
There are also supermarkets and building materials supermarkets, my industry
It takes about 30 minutes from the airport, depending on the time zone
Close to customers
The waiter who opened the door at the front desk was black and nice. He was learning Chinese.
Very polite
Rich breakfast and great Chilean fruits
Moist and sweet
When you go out, turn right and walk 200 meters. Turn right and there is a street full of food.
There is a nice restaurant on ROUTE 66 that is packed with people.
American Peruvian and Italian food
Here is the QR code, you can scan it and have a look
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6/18
Fushunyuanhui
King Room
Stayed in Nov 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The quality of Hilton hotels is good, the service is very good, and the hotel is clean and tidy. For us, drinking water and hot water bottles are necessary. We will choose this hotel again next time
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Anonymous User
King Room
Stayed in Jun 2023
Friends
8 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Nice room, good location, surrounded by supermarkets and restaurants
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Guest User
King Room
Stayed in Oct 2023
Business travelers
66 review
4.0/5
Very Good
Posted on Jan 19, 2024
Facilities: good
Health: good
Good environment
Service: Yes
Overall it's pretty good, but the smell of perfume in the lobby is off-putting. The breakfast is good, but the bread is not that good. The service is better. You can have a panoramic view of the restaurant upstairs.
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sally-hu
King Room
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 20, 2024
The location is very good, the breakfast is rich and affordable.
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J-M。
King Room
Stayed in Nov 2023
Solo travelers
21 review
3.0/5
Posted on Nov 4, 2023
Ctrip says tax is included and the hotel charges extra. Everything else is good.
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Guest User
King Room
Stayed in Aug 2023
Couples
2 review
2.0/5
Posted on Aug 9, 2023
The hotel is a mere façade. It includes absolutely nothing, everything they charge. Upon receiving, they require the guarantee or request cash. Extremely unpleasant and noisy cleaning system does not allow rest. They charge breakfast separately. And the most incredible thing! The room service is VERY EXPENSIVE. 2 low-medium quality hamburgers cost 45 thousand Chilean pesos. IM NOT COMING BACK ANYMORE!
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Guest User
King Room
Stayed in Apr 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Good location in the city, good breakfast
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Guest User
Two Double Room
Stayed in Sep 2022
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 12, 2022
It is very convenient to eat in restaurants around the hotel, the surrounding environment is relatively safe, and you can see the Andes Mountains. Breakfast is also very rich.
For Chinese people, the hotel does not have slippers, toothpaste and toothbrushes, so it may be inconvenient to prepare them yourself.