Mandarin Oriental, Santiago Reviews
Mandarin Oriental, Santiago
Presidente Kennedy Avenue #4601, Las Condes, ChileView Hotel Details
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Mandarin Oriental, Santiago Guest Reviews
4.7/5
Amazing
117 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(117)
Positive reviews(112)
Reviews with photos/video(10)
Awesome rooms(8)
Great service(7)
Awesome stay(6)
Classy environment(5)
Negative reviews(5)
Guest User
Executive King Room
Stayed in Nov 2023
Friends
7 review
Outstanding
Posted on Dec 15, 2023
Good service and lovely staffs!!!Always very helpful and friendly
Guest User
Deluxe King Room
Stayed in Apr 2024
Booked for others
13 review
Outstanding
Posted on Jun 23, 2024
Located in the city center, the hotel offers guests an unforgettable stay. The hotel's design is full of oriental style, combining modern comfort with traditional charm. The rooms are spacious and comfortable with complete facilities, luxurious bathrooms and comfortable beds. The service attitude is warm and thoughtful, and the staff is professional and helpful. The hotel's dining options are rich and varied, whether it is authentic Asian cuisine or international cuisine, the quality is satisfactory. In addition, the hotel also has a fitness center and an outdoor swimming pool, providing an ideal place to relax.
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Guest User
Deluxe Twin Room
Stayed in Feb 2024
Couples
4 review
Very Good
Posted on Mar 9, 2024
The sanitary conditions and environment are pretty good. The service provided is also very satisfactory. The location is also very close to a large supermarket. Breakfast is rich
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Response from Property: Dear Guest,
Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay with us and we look forward to seeing you again.
Best regards,
Isabel Santos
Guest Relations & Club Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
81 review
Outstanding
Posted on Mar 6, 2024
The location is good, the room is big, the service is good, the breakfast is rich, and the stay is very comfortable. The surrounding environment is good, close to large shopping malls, supermarkets, a street for eating, and many choices.
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Response from Property: Dear Guest,We appreciate your review of our hotel and we are very happy that you have enjoyed a good stay at Mandarin Oriental, Santiago. Hoping to receive you again soon. Yours sincerely,Isabel SantosGuest Relations Manager.
Guest User
Executive Queen Room
Stayed in Mar 2024
Business travelers
13 review
Outstanding
Posted on Mar 24, 2024
The price is more expensive, but the environment and service are first-class. It is worth recommending
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Response from Property: Dear Guest,
Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay with us and we look forward to seeing you again.
Best regards,
Isabel Santos
Guest Relations & Club Manager
Guest User
Deluxe King Room
Stayed in Mar 2024
Solo travelers
22 review
Outstanding
Posted on Mar 12, 2024
great location
the room is very clean
All the staff are kind. Breakfast coffee 🥞 Very delicious ♪
I would like to stay there again.
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Response from Property: Dear Guest,
Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay with us and we look forward to seeing you again.
Best regards,
Isabel Santos
Guest Relations & Club Manager
Aaronskip
Deluxe King Room
Stayed in Jul 2023
Business travelers
22 review
Outstanding
Posted on Jul 11, 2023
The room is large, the location is very good, the gym is also good, the breakfast is average, there is no Asian breakfast
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Jorge Melian
Deluxe King Room
Stayed in Apr 2024
Couples
7 review
Outstanding
Posted on Apr 8, 2024
Spectacular place, excellent facilities and very attentive staff.
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Response from Property: Dear Mr. Melian,
Thank you very much for writing this comment about the Mandarin Oriental, Santiago. We appreciate you taking the time to tell us details of your stay at our hotel.
We are very happy that you enjoyed our facilities, and added to this, the very attentive staff.
Our entire team works with the hope of offering dazzling experiences and knowing that you have received it fills us with satisfaction.
Receive a very cordial greeting,
Isabel Santos
Guest Relations Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Friends
13 review
Outstanding
Posted on Mar 6, 2024
The environment is good, and it's very close to shopping malls and food streets
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Response from Property: Dear Guest,Thank you for staying with us during your recent visit to Santiago and taking the time to share your experience with us. Our entire team is glad for your positive feedback, and it encourages us to continue to thrive to deliver memorable moments to all our guest.Hope to see you soon again with us.Cordially yours,Isabel SantosGuest Relations Manager
Guest User
Deluxe King Room
Stayed in Sep 2023
Business travelers
14 review
Outstanding
Posted on Sep 8, 2023
The room is big and the breakfast is good.
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Guest User
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
66 review
Outstanding
Posted on Dec 3, 2023
Facilities: good
Health: OK
Environment: super good
Service: Yes
The breakfast is rich, the room is very large, and all kinds of details are in place. The large outdoor swimming pool and high-rise buildings can overlook the snow-capped mountains. The surrounding environment is good and the lobby is good.
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cyan_cn
Deluxe King Room with View
Stayed in Mar 2024
Business travelers
4 review
Outstanding
Posted on May 5, 2024
The hotel looks a bit old, but it's quite new inside
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Response from Property: Thank you so much for sharing your positive experience with us, it inspires us to work hard to continue providing amazing moments for our guests.
We hope you will visit Mandarin Oriental, Santiago again soon for a special experience.
Sincerely,
Isabel Santos
Guest Relations & Club Lounge Manager
Guest User
Deluxe King Room with View
Stayed in May 2023
Business travelers
7 review
Outstanding
Posted on Jul 30, 2023
Very good, big room, good view
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Xinlong
Deluxe King Room
Stayed in May 2024
Business travelers
22 review
Outstanding
Posted on May 9, 2024
Good service, clean room
Original TextTranslated by Google
Response from Property: Thank you so much for sharing your positive experience with us, it inspires us to work hard to continue providing amazing moments for our guests. We hope you will visit Mandarin Oriental, Santiago again soon for a special experience. Sincerely, Isabel Santos Guest Relations & Club Lounge Manager
Anonymous User
Deluxe King Room
Stayed in Dec 2023
Business travelers
16 review
Outstanding
Posted on Dec 18, 2023
The room is big and clean
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