TownePlace Suites Las Cruces

We have in our profile to be on top floor away from the elevator checked in at 9am electronically and arrived 3pm and got room 212 next to elevator and the piping to hotel goes in the wall This is our tenth night in a Marriott and it it the worse one rates are cheap but did not expect this much of a drop in quality. Checking was ok but staff did not used name reccomended the worst restaurant by our experience on this trip. Al Postal cold food and got order wrong but great churros

We were here over Christmas and the staff who were working had a great attitude and concern for the guests. The property is not too old, but is obviously well- kept up and we had no issues with anything. Breakfast was simple but good and typical of these places. Will be happy to stay here again.

First and foremost, the service and staff here are wonderful. Welcoming, professional, friendly and the location is great. We were upgraded to a two room suite and it was clean/comfortable for our short stay. Bathroom was a bit on the small side, but hey we were here one night and it was just two of us. Room was equipped with everything we needed and sleep quality was solid.

This was a good experience for me. The location was convenient. The breakfast service was nice, for having only one person do it all. The cleaning service was every 2 days, but the towels could be exchanged for fresh ones. I plan to stay at this one again when I return there.

The people who work here are the best I have encountered! They are friendly, helpful, and very accommodating! If u needed something it was at your room in minutes! The rooms were clean and well stocked and the bed most comfortable! Will be staying there again!

We had a brilliant stay in this hotel for just under 1 month. The staff are beyond fantastic and looked after us so well. The room was just what we needed, the breakfast fantastic and it felt like a home from home. Nick, Alex and the team were superb, especially with our children. Wouldn't hesitate to stay again.

We had a very pleasant stay. Great location near the freeway and a map in the lobby showing the area along with different shops and restaurant locations. Not too noisy on the side of the hotel we were on which faced the freeway. Check in was fast and efficient as was the checkout. Clean and spacious suite with a very nice large sized desk to work at and a full refrigerator, stove and utensils. The windows open which is cool. The bed was a bit firmer than I am used to so I wasn't as comfortable but I did get good nights sleep. Some heavy footed person sounded as if they were stomping over my head when I was in the living room but it was not too terrible that i had to call the front desk. I could hear the freeway just a little bit in the still of the night in the bedroom and the heavy footed guest over my head was up at 5:00am to stomp a bit and in the early morning quiet it was somewhat loud but I went back to sleep so it was ok. Good thing I am not too light of a sleeper. Breakfast was good but I did not care for the sausage links though the sausage patties were highly tasty. The do it yourself waffle came out crispy on the outside and light and delicate on the inside but did not have much flavor. Excellent tasting orange and apple juice. Good eggs and bagels. Nick at the front desk was outstanding. The entire staff including housekeeping is friendly and welcoming and Nick truly shined. He remembered me and my husband's names and always gave us a shout out and asked how we were doing whenever he saw us. He genuinely made our pleasant stay even brighter. Kudos to all of the staff including the nice lady at breakfast who was heading to get bread when she saw it was low and told me to hold on so I could have more choices. I highly recommend this hotel.

I stayed at Towneplace Suites for the first time of any Towneplace Suites when I stayed in Las Cruces, NM on a business trip from Orlando, Fl. to White Sands Missile Range, NM.. My stay was a pleasant experience. Great/clean rooms! Great atmosphere! Great Continental Breakfast! Great Area! My greatest compliment is the staff's integrity. I accidentally left behind some expensive blue-tooth earbuds in my room and I thought I lost them forever. My thought was the cleaning staff or the next guest would find them and take them as their own. When I returned home, I called the hotel and explained my loss. To my surprise, the hotel clerk notified me that the earbuds were found and placed it on hold to FedEx them to me. Several weeks later they were delivered to me by FedEx. I want to commend the cleaning staff, the administrative lobby staff for their integrity and honesty. Although the earbuds are replaceable, they were given to me as a Christmas Gift from a loved one. It was their thoughtful gift that I cherish, not the earbuds themselves. TownePlace Suites provided the means for me to continue the cherishing of the gift because of a staff with great integrity. I will definitely stay here again upon another business trip. Thank You!

An outstanding find for the quality of the place and the front desk staff Alex Lopez. From the beginning he made me feel " welcome back at my home in Las Cruces." Always available and very resourceful. This hotel is an amazing value: great quality at a great price, with breakfast included ! Big, clean suites, well stocked, a nice heated pool with a grill, all focused on delivering comfort to both business and individual travelers as well as families. I was very happy.