Hotels near River of Life United Pentecostal Church, Las Cruces

Stayed her one night as it has great proximity to Carlsbad Caverns National Park. The room was a standard Fairfield configuration and was clean. We noticed there was no soap provided in the room. When we called down to the front desk, they said they were out of supplies and they suggested that if we had brought our own personal shampoo, to use that as an alternative. Things did not get better when we went to breakfast. They were out of milk and creamer for coffee. Had not hot breakfast options and just a few packaged muffins, hard boiled eggs but no fruit (not even bananas or apples). The told me at checkin, since their occupancy was low, they would put us on the ”quiet side”. We locked out and could see train tracks. So we though maybe the highway noise was louder than the train. It was definitely not quiet as trains consistently passed by through the night. I inquired to General Manager Kelsey Swanson, but was told that ”supply chain issues” were to blame, and that their hands were tied. We checked-out and headed for Carlsbad Caverns. As a Gold Elite member, there was no recognition during the stay and essentially we were told to ”get over it” and due without soap inthe bathroom or any passable breakfast for the rate.

Open app Your location Best Western Mission Inn 1765 S Main St, Las Cruces, NM 88005, United States Hotel wiccandove 52 points 3 hours agoCar broke down while traveling from Canada to California. Called this place from the garage to inquire about a room for the night, stated I have cats. Front desk clerk said no problem, did not ask me any questions about cats or mention any fees. Took an uber from garage to hotel only to be told they have a 2 pet limit....I have 3 cats. Turned into a complete fiasco with the ”owner” (who originally said she was in a meeting and unable to meet with me until I said I would wait in the lobby with my 3 cats for her to be available, she showed up dressed in a graphic t and jeans 10 minutes later...) first saying of course she would make an exception and was very sweet, pulled up the best western pet policy to show me. Then wanted to charge me $20 per cat. When I questioned this she suddenly said she decided she would stick to the 2 pet rule after all. Very sketch, even the second Uber driver said she was probably going to pocket the extra $40. I went to a different place who also charged per pet but was very clear and upfront about it and their policies. When I left the lobby I informed them that I did find another place who also charged per pet but would rather give them my business. Both the owner and the clerk CHEERED when I said this. This is by far the worst customer service I have ever had. And if I wasn't able to find another place would they have just left me and my ”adorable fur family” (according to the owner before she changed face) be out on the street? Also called corporate while I was in the lobby to be told that the owners do not need to follow the exact company guidelines and when I asked, so they can pick and choose policies and change their mind when it suits them? The CSR said ”unfortunately, yes”. Picture here of me and my cats sitting on the curb waiting for the Uber. This story and pictures will go on my vanlife you tube channel for others traveling this way. Shame on this place

Clean and cheap! In our room was everything for our comfortable stay in! Nice hotel in a budget!

We had a great stay My room was clean and the employees were very friendly. This is what will have us come back to visit again. Particularly the GM Jessica who was extremely helpful and knowledgeable. She was always greeting us and following up with our stay. We highly recommend to stay at this location. We had a phenomenal experience that made for a great memory that will last a lifetime.

The ENTIRE reason we stayed there was for the slide in the pool. We got there and were told the pool was going to be closed all weekend due some kids making a mess the previous night. I explained to the employee we booked there to use the pool with the slide and she said …sorry it’s closed I took a look in the pool area and everything looked fine and felt it was not quite right to close it off for the entire weekend when that is when you have the most people VERY DISSATISFIED!

Mostly a good experience. Hotel has some issues, small things like missing a towel hook on the bathroom door. Drawer in bureau sticks. Showing its age. Needs a refresh. Try not to get a room with an even room number. Your room will face a busy road and you might have excess road noise. Hotel located close to Mesilla area and the downtown area (near the university). Breakfast is what one expects for a free breakfast.

No surprises, no disappointments

This hotel is very ascetically pleasing with Spanish style flooring and decor. The rooms are good size with nice, firm beds, and clean bathrooms. The rooms come with a mini refrigerator, coffee maker and a microwave. Check-in and check-out is a breeze. The down side to this hotel is that it's noisy. We could hear other guests talking in the hallway from our room, not to mention the slamming doors too. The lobby started playing piano music at 6:00 am, which could be heard clearly from our room. I'm not a light sleeper, but the noise was enough to wake me up.

We have stayed here a number of times and the hotel is always clean well maintained and staff are courteous and friendly. This was no exception; we were delighted with the stay. However, there have always been two shortcomings in our experience. The TV reception has always been poor and the internet flaky. This time the TV was excellent, but the internet not so good. WiFi did work, but I think it was not compatible with my laptop for some reason, so I thought I would use the Ethernet cable. It was dead. So, I thought I would go to the Business Center; the machines there were dead. I talked to the desk clerk and was told that this was no surprise and calls by hotel personnel to remedy this were usually ineffective. The Ethernet connection and the Business Center were both down for our entire three day stay. Ironically, as we were wheeling our luggage out on check-out day, I noticed that one of the computers in the Business Center was up. I was not a happy camper.