Hotels in Summerlin, Las Vegas

(If you don't ever plan to use the pool or non-existent hot tub included in your resort fee, then this review is not for you). The grounds and Suncoast ****** and hotel itself is well kept, with friendly staff, and is very clean; however, a major draw in hot Vegas is a well kept pool with jacuzzi and relaxing vibes, as the crowd INSIDE the resort tends to skew more subdued and mellow. Unfortunately, this could not be further from the truth when it came to the ”resort pool.” There is NO jacuzzi/hot tub. and while it looks great in photos, of the many times I have stayed here, the pool is literally OVERRUN with unchecked kids, and BAD parents who let them run amok, literally RUNNING off paying guests who dare try to enjoy the pool and its ambience. I am writing this in my sealed hotel room, and can STILL hear the screaming 5 stories up, after having reached my limit with the incessant SCREAMING of young kids, that drown out the pool background music, ironically played by the hotel, for what reason, I have no idea, as nothing can be heard over the 'kids pool' that seems to serve as a free daycare with negligent chaperones and rude parents. who actually encourage their kids to be as loud as possible and take over the pool. I love kids but there is a time and place and for Suncoast to risk sacrificing the guest experience of actually adult gamblers and basically those paying Suncoast, which is the bread and butter of their business, to ”accommodate” inconsiderate, rude, entitled parents and their unruly kids (which DO NOT contribute to Suncoast from a biz point of view), is enough to make me think twice about staying here. Even the poor pool bartenders are overwhelmed at being forced to become makeshift babysitters. I wanted to stay and relax but I was discouraged to purchase drinks because I could not see myself staying in such a chaotic pool environment. I wish I could say this is a one time event, but this has happened NUMEROUS times and it really diminishes the experience for better quality guests that will pay into your property and continue to return. Please keep this in mind when booking here if you were looking forward to being able to even get into the pool (as the kids make it impossible to even enjoy your own little spot in the already small pool). There is no hot tub either, so please keep that in mind as I assumed ”resort” meant hot tub.

The surrounding environment is good, it is a well-equipped hotel but the facilities are outdated, because the price of the weekend booking is relatively expensive. The clean room bedding is good and comfortable; the breakfast variety is almost not suitable for us, especially This price is not considered for the source of the customer. The hot water provided in the lobby is the coffee pot boiled water or the hot water with coffee taste. This is a blessing or unfortunately you are #128517; Many chairs have already ”painted maps”, and it is hard to imagine that this is a hotel managed by Hilton Hotels.

It's okay. Some rooms are a lot older than others. Service needs some work. We stayed at the JW Marriott in Las Vegas over Thanksgiving in November. I booked a studio suite and I requested an upgrade through Marriott using my suite upgrade allocation. It should have put me in a one bedroom. The day before I arrived, I received an email telling me I could upgrade to a one bedroom for $60 per night. I replied back that I had requested the upgrade using my suite nights allocation. They should be able to confirm it at no cost. I did not receive a reply. When I arrived at the hotel, they tried to tell me that I needed to pay them $60 per night for my existing room. They then determined this was incorrect. When they gave me the room key, they told me that they had used my suite upgrade. I went to the room only to find that it was the studio suite that I had originally booked. I went back to the desk where they figured out that I should be in a one bedroom. They checked me in again and sent me to a different tower. It was a one bedroom. The suite was large but definitely worn and dated. It was clean but the room had no personality. The food at the hotel is just not great. We ate at their coffee shop twice. The iced tea was horrible. It was from a tap. The food was sub par. If you stay at this hotel, use delivery or go out to eat.

Generally, the hotel is not very clean and the price is not very cheap.

My sisters and I met in Las Vegas for weekend and stayed at the Strat. We booked 2 rooms. My sister checked in at Kiosk and it was pretty easy. The kiosk wouldn’t take my AZ ID so I went to check in desk. Which was pretty quick I also received free 2 tickets to the Tower Deck. I gave to my other sisters since I’m scared of heights. When we got to our rooms my sister was on 4th floor and her room wasn’t too clean. Makeup on the sheets and towels. My room 5th floor was clean on the other hand. We just didn’t have many towels. Since we both worked housekeeping at Hilton we know how things go. We are at all the restaurants which was amazing. Unfortunately we didn’t see any shows we had other plans on our itinerary this trip. The Strat was very accommodating. The pool was a long walk down the 8th floor hall but the pool social was a vibe. Very clean. Sunny. Service was amazing as well.

Overall is good for this hotel.  Reception: the male staff is nice but he didn’t beg bugs as we are worry about it.  He called to housekeeping and ask for it.  Finally, we got the room and everything is fine. For Car park/valet service: the valet staff said it’s same price with self parking. Finally it was poor on his approach.  Self packing is $18 per overnight (1 day). Valet is $40 per overnight. Anyway, Valet area is more safety, if you wanna keep safety, I recommend it. Only the staff approach is poor.  For room: excellent bedroom even though the Boulevard is little bit old wing. The size is good. The view we can see Paris hotel 😂 nice.  For house keeping: it’s not good for the lady on house keeping, around 09xx, she entered the ring and check any people is checked in . Don’t know why she didn’t know the room has people. So annoying.  The cleanliness: very good I can say. Suitable for people to pay higher price for recommendation.

This is the Versailles tower of Paris, room was very nice, though it was a bit dirty, as my stay progress i realized there were lots of debris and trash around. I m thinking house keeping made the bed and replace linens, my fingers crossed. Room was not clean at all, stains in bathroom and items left behind from previous guests. I don't think the surfaces were wiped down to say the least. That said, check in was easy, view was fantastic with the sphere, would recommend to others.

The room is large and clean but old. The front desk is helpful. But the resort fee is higher than stated. The location is good that ****** is just downstairs. There is free bottles of water and wifi provided.

The accommodations were what I expected; good enough. We booked there primarily for proximity to the sphere. We traveled to Las Vegas specifically and exclusively to go to a show at the sphere. No complaints.

The hotel was very nice and had a good location, the problem was that I couldn't use the hair dryer because the electrical connection was damaged (it had signs that something burned) and for safety reasons from a fire I couldn't connect anything, but I had a concert and I couldn't do my hair 😔 the bathroom faucet couldn't be closed and the whole night it was leaking water, very sad so much waste of water, I told the cleaning people, but they only said to close it tightly But I'm sure that wasn't the problem, and the electrical connection, which had already been reported but had not been fixed🤷🏻♀️these problems are a priority in my opinion, and apparently the hotel doesn't care Even though I have such prestige, my stay was frustrating. I really hope that someone from the administration reads this comment and does something. My room was 309 on the 5th floor. Thank you