Hotels near St. Francis of Assisi Catholic Church, Las Vegas

The impression I got was that the hotel is trying to cheat customers out of money instead of providing high quality service. Hidden charges and no complementary water or coffee reek of a service below budget level. $25 charge for water in the room that should be complementary. $16 for Keurig cup coffee in the room. We stayed two nights at Delano side. Room cost is about 590USD.

The check in process was quick and even though the hotel is huge there are plenty of signs to find your way to the right elevators and get to your room. The room was really nice, clean and the beds were comfortable. However when we went to use the shower as soon as I touched the handle it broke so I suspect the previous occupants broke it and just placed it back together. I called the front desk right away and they said someone would be right up .... we waited about half hour and then called again and spoke to someone else who said the carpenters dont work at night so no one was coming and they will fix it the next day... we were only staying the one night and she said not to worry when we checkout we wont be charged for it, but it was annoying having a broken shower handle and having to wait around for someone that obviously was never coming. Also I am still waiting for my deposit to be released so hoping they havent now charged me for what was already broken. We enjoyed the casino and food options in the Luxor. But when we checked out the next morning they said they would help us out with some vouchers and they sold us on discounted tickets to see cirqu du solei. After we paid for the tickets we were told we would receive an extra discount/partial refund and have to pick up the tickets by going to another location and listening to a presentation. He told us not to answer any questions to make it as quick as possible so should only take an hour. I admit we thought this was strange but he told us the hotel had opened a new resort and this wad just there way of trying to get everyone to see it and hope they will stay in the new resort in the future. So we got an uber to the place and it seemed dodgy, the staff ushered us in and gave us a form to complete, I refused to tell them how much we earned and they didnt like that. So after another lady came over and tried to convince us to tell them they accepted we wouldnt tell them but they said they wouldnt give us the presentation or our gifts because of it. We filled in another form or declaration and managed to get our money back but the whole experience was horrible and was a huge scam. 100% avoid any vouchers or discounts as the hotel staff are just trying to hustle you and get all your information, it is a pyramid scheme trying to sell time shares and we were lucky we got out of it, although it was not an enjoyable part of our holiday and the uber ride there and back was a waste of money. I wouldnt stay here again. There are nicer hotels and resorts all along the strip that are in better locations.

The hotel was average. The room was a bit like a Premier Inn but not as good as there were no tea or coffee making facilities. Water was provided but only in two very small bottles - apart from being stingy this uses a lot of plastic, why can't water be provided in a large glass bottle or have places where you can refill your water in the hotel? I had to move rooms - I was in 20777 Canyon Tower and the fire alarm had a green flashing light which lit up the whole room and kept me awake, it was also cold in the room, I tried turning up the thermostat but it didn't help, and then the light on that kept going on and off too. It would have been nice if there were extra blankets in the rooms. There was also chewing gum in the bathroom bin making me unsure of how clean everything was. The second room 20877 was fine, no flashing light, clean, and warm (photos are of this rooms bathroom). The hotel staff were friendly and moved me with no problem. Also, bear in mind the hotel is close to the airport and the planes are very loud, not the best for a good nights sleep. The Kitchen did a good breakfast.

Great place to spend a few days in Las Vegas. The location, atmosphere, security, and vibe are all excellent. The facilities are a bit outdated, but they are still good. The cleanliness is satisfactory, and the staff who handle it are friendly and make up for it. I can definitely recommend Excalibur for a stay!

Awesome pool amenities, great location, hotel is showing signs of ageing but clean regardless. Happy with our stay.

My stay at NY, NY was great. The ease of checking in was great using the kiosk because lines were long and we had a long flight. Though our room was down the hall, and around the corner and down the hall and around the corner, it was worth the walk. The only thing was we did not have a microwave or a frig which I believe is because we booked through a 3rd party (not sure). I have stayed at other MGM resorts and never had this but it was okay because we were never in the room due to the convention. The only 2 complaints that I have one which is a minor one is the service we received at the Starbucks near the concierge desk/main lobby was not the best. They forgot my lemon loaf and was confused about it when I asked for it (she was concerned about the points we were using and never took our name). However, the one near the Swatch store was much better, less crowded and more friendlier. Secondly, the feeling I received from one of your guests members at the concierge's desk. I was standing in line waiting to ask a question about airport transportation, and the clerk made eye contact with me and then proceeded to look down at his computer. This went on a few more times. A caucasian couple come up behind me, we spoke and stood patiently waiting our turn and the clerk never addresses us. His colleague walked over to get something from the printer and glanced at him. When he finished, I was motioned to come up to the desk, and immediately the other caucasian clerk called the couple up to the desk. I was a little offended but I simply whispered a prayer that God would soften his heart. Now back to a more positive note....We also ate at Tom's Watch Bar, service was great, food was delicious and the vibes were good. For the little ones and the little ones at heart, visit the Hello Kitty Truck located outside between NY, NY and The Park MGM. I would definitely recommend staying here if you can't get into the MGM or Signature.

The price was right and the location was great. The service was excellent, I actually was offered to the VIP checkin desk only because I looked around and wasn’t sure about where I was going.

From the moment I stepped out of my car the experience was 100% top notch. Employees are pleasant, helpful, smile, and simply made the difference in my stay. I didn’t want to leave it was that good. The staff was awesome, food was great, room was beautiful and the employees love working there. I asked a few and they all said they love working there. Wow!! Love to hear this! I love this place and have shared this experience with family. Now my family wants to experience this hotel when they return to Vegas! Job well done to the entire team. Every leader from the most Senior level to the front line employee should be commended for the awesome culture you have at this hotel. Thank you for making a difference.

Location of the property is great, right next to Hermes and other high end shops. Museum of Illusion and Arte Museum are right outside the ******/hotel. Unfortunately their gym hours were modified during holiday season, yet, we will still charged the full resort fee amount. Food court has some good options but wish those shops could have stayed open longer.

Every things was ok but because of the carpet the room smelled and there was a window to open for the fresh air to come in and out other than that everything was good