Swiss Chocolate by Fassbind Lausanne Reviews

Great and clean room! Easy check in and out!

Really bad service, dissapointed

Nice stay.

A newly built hotel with reasonable prices and chocolate-style decoration. There are free chocolates to eat at the front desk. Breakfast is relatively simple, you can buy it from the coop outside.

Please note, no parking, there is one 200m away. Very good hotel, friendly team and chocolate fountain available!

Everything perfect, except for the cleaning to be requested. They have a questionable room management system, but everything is always tidy and clean.

Alles OK

Central location close to metro station. Staff is super friendly. Rooms are slightly smaller than normal size for local hotels but are very clean. AC works and it is quiet at night for sleeping. In fact it’s quiet in the day too. Breakfast is good with wide choice. You can check your bags when you check out to hold for the day. Will be back.

Top Location, really comfy and no-nonsense overall. Would recommend.

Modern very recently opened hotel. It is conveniently located close to the tribunal and hospitals. The heating in room is powerful. Apparently at a first look well furnished and looking nice and confortable, but the lighting in room is poor, no USB ports close to the bed, the bathroom is poorly equipped. In my room the hot water was absent and I couldn't have a shower. The WC flushing was badly conceived going out from the WC at each flush. A nightmare.

Nice and well located hotel in the upper center, friendly staff, good Wifi, check the Lezard Bleu Restaurant only 50 m away

This hotel is in a period of renovation It was like a building site dusty and boxes around the place. Only s few rooms being used The room itself was clean Other areas unsafe with electrical leads hanging down Although the price is less that others in the city there is no explanation to describe why and no mention of the work that is being undertaken There needs to be more openness about this so potential clients are aware

For being a brand new hotel, this was a great place to stay! There are obviously some kinks they're still working out (e.g., not all the rooms were ready upon arrival after the stated check-in time, there was some construction mess downstairs and in the elevator), but overall, I would recommend staying here. It's in a great location in Lausanne - very close to the water, walking distance to public transportation, shopping, and several decent restaurants and coffee shops. The staff here are incredible and regularly went out of their way to check in on us, make sure we were having a good stay, and providing information regarding the area. Bonus - it has AC!

This is a very new location that is still partly under construction, as of Jul 2023. Good location but, in my opinion, very much understaffed. The hotel location is only staffed after 12 noon for around 5-6 hours (I remember, unstaffed at night). You need to check in at a nearby hotel. Good budget hotel if price is right, I guess.