Hotels near Purple Moon, Lava Hot Springs

The staff was extremely helpful, going out of their way to assist in making the reservation. On arrival, we were greeted warmly. The lobby and breakfast area were clean and had a fresh smell. Our standard room exceeded expectations. It was clean and large enough to have a sitting area. There was a balcony with a view overlooking the entire Pocatello area. We’ll definitely stay here on our next trip to Pocatello. Very happy travelers!

Can't say enough about this excellent hotel. The bed and pillows were the most comfortable I've ever slept in. Front desk was very helpful. Breakfast was good. Will definitely stay here, if we have to stop in Pocatello. The only downside was putting a refundable $20 hold on our credit card for incidentals. Not the only hotel to do this now, but why - they already have the credit card info.

The hotel has reached the consistent quality of the Hampton Inn, exquisite, modern and in place. It is one of the most cost-effective chains in the United States. There was a small episode in the check-in. Ctrip's picture and room description did not match the actual situation. The room was a lot smaller. There was no space for our two 28-inch boxes to unfold. Communicate with customer service, quickly acknowledged the mistake and provided 160 cash as compensation. Overall, Ctrip's fast and efficient satisfaction. I hope that in the future, like Booking, I will carefully check the pictures and descriptions, and I will be on the upper floor.

This is a newly built hotel with a modern design. There were some minor flaws that bought down the total experience. The room was dark with bad lighting design and the bed seemed to be in an odd position in the overall design of the room. The shower leaked over the bathroom floor even when using the provided bath mat. Check in staff were friendly and efficient, but the bar seemed to be understaffed during breakfast times. The price was very reasonable for what was offered.

The hotel usually has breakfast, the variety is not too much, it is enough to eat. The beds in the hotel are generally large, and the twin rooms can accommodate 3 or 4 people. There is a small pool on the first floor, which children like. Parking is free and parking is convenient. It is especially recommended that a restaurant diagonally opposite the hotel, the big potato with the burdock and the Idaho potato town is a must!

Front desk staff was nice then it went South, quick. Room was made up nice and clean but for a family unit it only had a few cups for drinking out of and the cups were dirty that came out of the plastic which was so odd. Granted we were just 2 people that needed separate rooms, but. The fireplace we were excited to use had a garbage bag covering it. Never advised us before booking. We expected street noise and construction noise but at 2 a.m. we awakened to the family above our room coming into their room. The walls and floors are paper thin for noise restriction. Who designed this building!? It was HORRID. Sounded like stampeding buffalo for 2 hours then started again at 5 A.M. We could hear the water coming on every time they used it. The drain from their toilet sounded like a torrent of flood waters rushing through the walls every 5 minutes. We could even hear the kids jumping on a bed. Then we could hear housekeeping cleaning rooms which is understandable since they have to get things done but we couldn't sleep in. If you ever stay here and want to make someone's life miserable and ruin their vacation day, just book a room on top of someone else's. When I turned in my keys the staff asked how I was. I replied we were horrible and how the family above kept us awake and that I was close to tears knowing I hadn't slept and had a 3 hour drive ahead. I realize there's not much we could have done or wanted to do at 2 in the morning. I'm confident that all the good reviews came from people sleeping on the top level. You can ask for a top floor, but they're never guaranteed.