Tru by Hilton Lawrence

I stayed at the Tru by Hilton in Lawrence for several days in June, 2024, and I frequently wondered where all the negative reviews of the hotel on this site came from. I booked the hotel before seeing the reviews, as it was geographically convenient for me and it seemed nice enough. After seeing the negative reviews, I was a little concerned that maybe I’d made a bad choice. . . but after my entirely pleasant, entirely fine stay, I can confidently state that the Tru by Hilton in Lawrence is a fine hotel. To get specific, all of the staff with whom I interacted where great, from the front desk staff who let me check in a bit early to the housekeeping staff who were professional and competent. The room was absolutely fine - not the biggest in the world, but there was a comfortable bed, a mini-fridge (no freezer), a nice bathroom, and a big window with a view of the high school baseball fields out back. The gym was small but serviceable and met my needs - there is an assortment of dumbbells, kettle weights, a pull-up bar, medicine balls, an exercise bike, and two treadmills. And, the breakfast was free and fine with mild variations in what was served day-over-day to mix things up a bit. Finally, the 24-7 free coffee in the lobby was a nice perk. Overall, again, this hotel was totally solid with regard to amenities and infrastructure. I had absolutely no issues during my stay, and was - again - impressed by the pleasant and professional staff. If you’re in Lawrence and the geography works for you (emphasizing that this hotel is NOT downtown or by the campus), then you should consider staying at the Tru by Hilton!

The room was very small. We had no place to put a suitcase except the floor. "Could not give us a receipt" as we checked out. Security lock did not function.

Liked that there was no carpet in our room. Felt much cleaner! Breakfast was better than other hotels we have stayed at

Easy access and quite

Really fun vibe with games/pool table/workout/outdoor spots. Walkable to grocery store and restaurants also a plus!

Great place to stay! Marcia at the front desk was friendly and helpful beyond our expectations. There are plenty of places nearby to grab food, too. Just short drive to KU for our visit!

Super clean and friendly staff....The bed was a little too firm

Very clean! Really friendly staff!

I was happy about everything except when I asked the front desk to clean my room they never did. Was very frustrated with that.