Hotels near Optical Center at the Exchange, Lawton

Only giving it one star because I cant give it zero. Came to stay here to see my dear friend graduate from basic at Ft. Sill. We (me and a group of 4 friends) pre-booked online because we are broke college students and wanted to pay when we arrived. We pre-booked a room with 2 queen beds and a pullout couch because there was 5 of us. When we finally got to OK (coming from LA) it was about 11:30pm and we were exhausted just ready to SLEEP. When we got into our room, there was no pullout couch! Not to mention it smelled like a dog rolled around every crevice of that room and then decided to smoke a blunt afterward!! I called the front desk and spoke to a really sweet girl who was willing to give us a correct room, but then said ”all of those rooms are dirty right now, but I can offer you a cot”. Y'all. I am not exaggerating when I say that cot has seen WAYYYY too much. it reeked of ****, even worse than the room did (and that's saying alot). I was beyond infuriated. I just drove 8 hrs and now I have to sleep on a **** cot. I went down to the front and spoke to the same girl (who was around my age and literally all by herself handling this entire hotel!) and I asked her if there was something we could do because it was just unacceptable. She said and I QUOTE ”I am not authorized to give refunds, but my manager Jaime will be in tomorrow morning at 7:30am and will be glad to give you one. Come back down tomorrow morning”. She also encouraged me to complain about the **** smell, as that would ”help my case”. (I would also like to mention here that there were MULTIPLE signs around the hotel and in our room that said no smoking was allowed, even medicinal!) When I came down the next morning. I was met by an INCREDIBLY rude man who was extremely dismissive of my complaints. So rude and disrespectful, and I partially believe it was because I'm a young woman and he's an older man. He told me that I had only booked a room with 2 beds, and said ”that's what it's showing in my system”, which is not true!! My theory is that they gave our prebooked room to someone else, which is understandable since there was no guarantee we would show up with just a pre-booking, and it was 11:30 pm when we showed up. But the least they could have done was give us some type of refund, even partial would have been better than literally nothing! I have stayed in some pretty rough hotels in my life, but nothing compared to the absolute horror I experienced at La Quinta in Lawton, OK. Will NEVER stay here ever again. And, the breakfast sucked. Literally a waffle machine, activia, cereal, and some mushy apples. Don't stay here. Unless you smoke **** and are also a dog, then you will fit right in!

The room is relatively large and overall satisfaction. Breakfast is also good, as a hotel of this level should say that the variety of breakfast is more abundant. But, when we checked out, we forgot the power cord of the boiling water pot in the room, and we waited for it to call them and ask them. We hope that we can mail it to the designated address for a fee. As a result, the hotel ignored it and refused on the grounds of no discovery. Forget it, the overall stay experience is OK, the service quality is not good... Blame ourselves!

Everything was great but the drain in the shower didn’t do well

After being checked in to the Hilton next door for an hour and a half everything went dark and even dingier. This was very unfortunate because we were in the middle of trying to get ready for our engagement pictures. We looked outside of our window to see light rain and the lights on at Sleep Inn. After going down to the lobby we were told we would be without electricity for another 4 hours minimum due to a generator that hadn’t been repaired or clearly maintained. We called Sleep Inn and spoke to Raven at the front desk. She informed us that they did in fact have full electricity and had plenty of room to accommodate us. She was super friendly with a great sense of humor and even a better price than the Hilton. We packed up and went down to check out after speaking to Hilton Corporate office who told us that under the circumstances a refund would not be an issue. After handing our keys in we were informed that the manager had decided NO REFUNDS due to a “natural disaster” that somehow didn’t affect Sleep Inn less than 100 yards away. Needless to say they were not going to hold us hostage in a hot, dirty, dark, and rude place. We will handle the refund issue with Hilton at a later time. I am so happy we left and moved next door to your establishment. It was much cleaner, you hadn’t run out of toiletries (as they had), our bathroom was actually clean, your staff was great, we slept comfortably and we were able to get our engagement photos done. My only regret is that we didn’t choose you first. Thank you so much for a great stay and hiring great people like Raven!

I should clarify that I didn't stay in the hotel but only went to the ****** and then saw George Thorogood in concert. Everything there was clean, and all employees I interacted with were friendly. I had a great time. I would like to come back another time and actually stay in the hotel.