Popular Le Chenit 4-star Hotels

This hotel had been on our bucket list since it's opening and as the prices in summer are considerably lower than during the rest of the year, we decided spontaneously to spend the a few hiking days n the Jura. We loved the modern, very unique architecture of the building and the design inside the hotel. The rooms are spacious with a beautiful view; the beds comfortable, the bathroom top. We ate in the Brasserie on our first evening - again, it's a beautiful room with extraordinary design details. It felt a bit crowded, though, as it was a busy night (the tables are too close to each other). The food was nice, but... Well, now I must address the disappointing part of our stay: the service of the restaurant staff was not professional enough for a 4-star-hotel. I'm not sure if those friendly young people were students of a hotel school (in which case I'd be more understanding) or if they just didn't get the proper training to work in gastronomy. Guest are kept waiting, orders are forgotten, wine is not poured, etc. etc. I wonder if it would be the same experience had we eaten at the ”Table des Horlogers”, the minchelin-starred restaurant that wasn't open during our stay. We chose to get a drink and eat a bite at the outdoor space of the bar, which unfortunately was truly neglected and dirty. Generally, we missed a place to sit outside and get a coffee or just read a book on a sunny summer afternoon. One last remark: has anybody of the management ever looked at the translation of the menu? In your room you'll find tablets with all the information about the hotel, the spa and the restaurants - you can choose your language (French, English, German and Italian). In all honesty, even a high school student could do better in translating the most basic food vocabulary! Sure, it was done by AI, but somebody should really take the time to go over it and correct it. Just one simple example (there are many more): ”main course” in French = plat; in English = flat; in German = Wohnung; in Italian = piano. Ridiculous, isn't it?! In conclusion I would recommend this hotel for 1-2 nights in winter time, maybe when you want to visit the Audemars Piguet museum next door.