Best Hotels near TUINREALISATIES HEYVAERT, Lebbeke

Alles oké. Leuke kamer. Perfect en ruim bed. Zeer confortabele badkamer. Zéér vriendelijk personeel. Gemakkelijk bereikbaar met voldoende en gratis parkeermogelijkheid. Hoewel in een drukke buurt absoluut géén geluidshinder.

The hot water pipe will flow out of black water coldly, and it will be gone for a while, which is disgusting. The water temperature is rising and falling, and it is hot. There are actually dogs staying, and dogs bark at 10 o'clock in the evening. Especially bad stay experience.

We stayed here for one night while travelling by train from Ostend to London. The hotel is situated opposite the Gare de Midi in an 'edgy' part of the city which felt very intimidating particularly later in the day - there were numerous inebriated people and beggars around. The road outside the hotel is very busy. Check-in was friendly and efficient. We had a room on the 4th floor. There is one small lift to all floors which is insufficient for the size of hotel. Our room was very small - barely enough room to walk around the double bed and to include a suitcase.- strangely the bathroom had plenty of room. There was a disproportionately large TV dominating the room. The big window opened fully onto courtyards that had decades worth of building material dumped in them - but, on the upside , there was no street noise at all. The air-conditioning was barely able to keep the room cool, so the opening window was needed. The breakfast area was equally undersized with far too many guests crammed in a small area all getting in the way of the staff doing their best to try to keep the room tidy. The breakfast was best described as 'adequate' - certainly nothing special, and definitely not relaxing. The price is set by the location of this hotel close to the main international rail station, but for the size of the room, and the unpleasant area outside, coupled with the mediocre breakfast - the price we paid was far too high.

Stayed here 2 nights with family of 4. The hotel is modern, clean and spacious. Food (ex. Pizza) and beverages are available in the lobby any time of the day. This hotel is roughly a 30 min drive from the Gare du Nord. Pros: - Around 5-10 min walk to the nearest train station and another 10-15min train ride to the city (2.10 euro for a single ticket) - Laundry room (with iron) and gym located on 2nd floor - Beds and pillow are luxuriously comfortable. Very impressed with the high quality of the rooms and the great customer service - Carrefour grocery market 1 min walk Uber is very cheap in this city compared to other EU countries. Please note this hotel is situated right beside (or is connected) to a hospital. This means taxis are available all day long but sirens will be heard throughout your stay. Overall, I recommend this hotel to those visiting the area. I however, will stay in a hotel in the city of Brussels next time around.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo