Hotels near Biblioteca Civica Uberto Pozzoli, Lecco

We booked the hotel almost 2 months in advance. We booked 2 separate rooms. Upon our arrival, there were only 2 staff members at the reception and it was impossible to get the bags up because of how inconvenient their layout is. You have to climb up a set of 7-8 steps, and a rocky road to reach the hotel. After this already draining task the receptionist informed us about how their ACs aren’t working because of a thunderstorm the day prior, and how there isn’t anything he can do about it. If we knew this information a day prior, we wouldn’t have continued our stay in the hotel. The weather outside was 31-34° c and no one could’ve stayed a night without the AC. They gave us 2 rooms that did have AC but the temperature would’ve go below 23/24°c and it was as good as having no AC. The room was also much smaller than mentioned/shown in the pictures. The staff wasn’t helpful and upon a lot of convincing they said that they were able to get 4 of us 1 room at an extension of their hotel about 5-6 minutes away. We argued with them stating 1 room is clearly not enough for 3 adults and 15 year old, and that our booked was for 2 rooms, so it’s their responsibility to accommodate the same. Overall a terrible experience and the hotel had a complete lack of staff. I wouldn’t recommend the hotel to anyone else since the staff lack the basic courtesy to inform their clients about any problems occurring in the hotel which can clearly affect their stay. The extension of the hotel ended up being much better since it was recently renovated, had a better location & most importantly had a working AC which was a must during the summer here at Como.

Antonio P ha scritto una recensione a Ieri 1 contributo Non tornerò in valle Imagna. Tutto il personale s'impegna, è cordiale e disponibile (proprietario, compagna e 3 figli minorenni), oltre a due addette alle pulizie ed alle camere. Struttura ai piani vetusta. In molte camere mancano supporti di sicurezza. Non sono garantite attività dichiarate in fase di prenotazione. Ottima la presenza di infermiera e operatrice socio sanitaria per assistenza a persone anziane. Località misera di attrattive. Posizione hotel disagevole per persone anziane o con problemi di deambulazione. L'erogazione dei servizi di ristorazione molto discutibile e votata al risparmio assoluto di tempo e denaro, senza rispettare i tempi degli ospiti. Cibo discreto, ma ”innovativa” la proposta del menù giornaliero. Voto medio complessivo 5,5 Scopri di più Data del soggiorno: luglio 2024

The hotel is located in the centre of the city. Unfortunately, the structure is very negligible, I booked 2 double rooms and the following applies to both rooms: wind airing bathroom not working, strong smell of wet throughout the room, Bathroom door box with wooden wood because of the closeness to the shower. I gave the living to a couple of friends who traveled with me, we still sleeped well, but the figure is not the same as it made this structure a couple of years ago.

Lovely hotel super friendly staff easy to reach and luxurious nice clean rooms like the entire hotel. RECOMMENDED

The location is excellent, the first row by the lake, the surrounding restaurants are full of wine, the fly in the ointment is that there is no refrigerator in the room. It is suitable for self-driving, but the blue paid parking space is not easy to find during the peak hours of the holiday. Not to mention the white free one. When you are 400 meters away from the hotel, you will pay attention and there will be a parking space. The hotel does not have a valet parking service. Please inform the license plate number when you check in, otherwise it will fall into the forbidden zone and the ticket will be severe.