Discovery Inn - Leeds Reviews

I had the misfortune of staying at this hotel last month, and it was, without a doubt, the worst hotel experience I have ever had. Here are the reasons why: 1. Flashing Lights Outside the Room: The light outside my room was constantly flickering, making it nearly impossible to sleep. I contacted the front desk three times about this issue. The first time, I was told they could turn it off. The second time, they promised it would be fixed. By the third time, they admitted they couldn’t turn it off or repair it and offered no solution. I was left to endure this the entire night. 2. Heating Issues: The heating in the room wasn’t working, and when I reported this to the front desk, I was met with an extremely rude attitude. Instead of fixing the issue or offering a proper solution, they handed me an extra heater to carry up myself—without an elevator! This level of service is unacceptable. 3. Hygiene Problems: The room was not clean. There were flies in the room, which was disgusting and made me question the overall hygiene standards of the hotel. This hotel shows a complete lack of care for its guests. Between the flashing lights, broken heating, rude staff, and poor cleanliness, it’s clear they are not interested in providing even the most basic standards of comfort. I strongly advise everyone to stay far away from this place.

Very enjoyable stay. The lady at reception was very friendly and welcoming.

Great! The services is patient and nice. Our room is clean and warm.

This hotel does not take hotel cleanliness as their task. The floor carpets are full of dust and, to an extent and its gross and overly dirty to get it on your shoes or socks or any footwear. Worst hotel experience. Please do better. I've stayed in this hotel a couple of times thinking next time is going to be better and always, just always its worst. Please consider cleaning carpets. I don't want to embrace by sharing photos. Please take cleaning seriously.

The location was excellent, and the staff at reception were very friendly and helpful. However, I was a bit disappointed that there was no lotion provided in the room.

Our experience was superb. The manager is approachable and considerate in every situation. Thank you also to the staff who made our stay a memorable one.

Very very basic. 3 mile hike to get to the rooms. Stank of smoke in the room we were in. Rain poured onto the window cill making a knocking noise all night. Stains in the bath towels. Continental breakfast was toast, cereal, cheese and ham with jam and muffins. Was ok but not a huge range to choose from. Won’t be staying again .

The location in the heart of the city was great and easily accessible. The top floor was assigned to me since I asked for a quiet room. The space was spacious. Instead of using central heating, they supplied a standalone heater. You can also change the temperature on your own. But don't forget to bring your toothbrushes.

Great location very handy for the train station I checked in a little late and staff couldn't have been more amenable when I phoned to arrange this. Very clean and tidy, a little dated but that is reflected in the price. Highly recommended for anyone who doesn't need 5 star luxury

Excellent location. The heating is great. You will not feel cold during the evening. This is an economic hotel, but it covers all the basic you needed. The staffs are great! I highly recommend. Normally the price is cheap on Sunday, Monday and Tuesday nights.

Brilliant place to stay right in the centre Internet nice bathroom and plenty to do had a great night away

During my recent stay at Discovery Inn, I experienced a truly remarkable level of hospitality, coupled with top-notch amenities and delectable culinary offerings. From the moment I stepped into the lobby, I was greeted by warm smiles and efficient service, setting the tone for a delightful stay. Services: The hotel staff went above and beyond to ensure every aspect of my stay was seamless. From the concierge desk assisting with local recommendations to the housekeeping team maintaining immaculate cleanliness, every interaction was marked by professionalism and attentiveness. Whether it was arranging transportation or accommodating special requests, the staff's dedication to guest satisfaction was evident throughout.

The location is fantastic, staff were great and for what we paid the room was good. The room could have done with a little tlc re: paint, marks, the usual, but the bedding was clean and beds comfortable. The only thing ill say was the room was so so so hot, even with the windows open, woke up sweating a bit. The hot water in the bathroom is also boiling, watch your fingers.

Pretty cool . African lady cleaner let amazing perfect my room . The receptionist spanich blonde girl very friend and professional . Great location , comfortable rooms . I RECOMMEND.