To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.3
Cleanliness4.6
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All reviews(90)
Positive reviews(87)
Reviews with photos/video(19)
Awesome stay(27)
Awesome rooms(19)
Clean and tidy(18)
Friendly owner(14)
Located downtown(14)
Delicious breakfast(10)
Convenient location(8)
Comfortable bed(4)
Negative reviews(3)
Mercedes
The King Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Fabulous hotel near first direct arena. Small hotel, friendly service from staff, excellent location, clean and good breakfast. More upmarket than most budget hotels I've stayed in. Would definitely stay here again.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay and found our hotel to be clean, friendly, and in an excellent location. It's great to know you appreciated the breakfast and felt we offered a more upmarket experience compared to other budget hotels. We look forward to welcoming you back on your next visit!
Su Li
Solo Single Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The location was right by merrion centre- easy access to eateries and Morrisons (a convenience store chain). Overall rooms were clean, and also had a little touch of Yorkshire details in them. The rooms had no fridge but staff was helpful to help me store my food in their common fridge. Processes were fuss free, near the Christmas market, it was a blissful stay!
Response from Property: Thank you for your wonderful review! We're so glad to hear that you enjoyed the convenient location near the Merrion Centre and easy access to eateries and Morrisons. It's great that you appreciated the Yorkshire touches in the room, and we're happy our staff could assist with storing your food. We're also glad you had a blissful stay near the Christmas market! We hope to welcome you back soon for another fantastic visit!
Lucas
The Duet Room
Stayed in Jul 2024
Family
17 review
4.5/5
Great
Posted on Jul 22, 2024
Good location, located near some food spots.
Dominos pizza located right beside
Provides free coffee and hot machine drinks.
AC is cold and comforting to have during summer.
Response from Property: Dear Guest,Thank you for your review! We're glad you enjoyed our convenient location and the nearby food options, especially having Domino's right beside us. It's great to hear that you appreciated our free coffee and hot drinks, as well as the cold and comforting AC during the summer.We hope to welcome you back for another comfortable stay soon!
Guest User
The King Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Lovely place to stay. Very friendly staff. Very clean and fantastic location.
Response from Property: Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated our friendly staff, cleanliness, and fantastic location. It means a lot to us, and we hope to welcome you back again soon! 😊
Guest User
The King Room
Stayed in Nov 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Great hotel that is well positioned for the arena. Price varies massively.
Response from Property: Thank you for your feedback! We're glad to hear you found our hotel well-positioned for the arena. We understand that pricing can fluctuate, and we strive to offer competitive rates. We hope to welcome you back soon for another convenient and enjoyable stay!
Yazza Y
The King Room
Stayed in Jul 2024
Couples
4 review
4.7/5
Amazing
Posted on Jul 22, 2024
We have stayed at this hotel a few times before and would always recommend. Competitive price, good location and especially good if you need a parking space. They offer a £10 discount to park at the citipark so only cost £10 for 24 hours, I don't think you can beat that in Leeds city centre. Room is clean and fairly big!
Response from Property: Dear Guest,Thank you for your continued loyalty and for recommending our hotel! We're delighted to hear that you appreciate our competitive pricing, convenient location, and the great parking deal we offer. It's always a pleasure to welcome returning guests, and we're glad you found the room to be clean and spacious.We look forward to your next stay with us!
WestEndGirl80
The Duet Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The hotel seems quite new and is really stylish. The bed we veey comfortable and I was happy to see that the two pillows each person had were of different softness levels (the harder ones aren't comfortable for a front sleeper like me, so I'm always happy when there's a softer one).
Breakfast was good, fresh and tasty, staff was kind and helpful.
The only downside was that our room had breakfast booked with it and it wasn't written down for the restaurant staff, so twice they had to do to reception and check while we waited. Only a 3 minutes delay but still should have been written down.
Response from Property: Thank you for the excellent feedback! We're delighted you enjoyed the stylish hotel, comfortable bed, and breakfast. We apologise for the mix-up with the breakfast booking and will ensure better communication to prevent such issues in the future. We appreciate your understanding and look forward to welcoming you back.
PENG BENG
Premium Double Room
Stayed in Jul 2024
Other
9 review
4.0/5
Very Good
Posted on Jul 10, 2024
The hotel location is excellent, clean, and access to foods is plenty. There is also a free coffee machine at the lobby, but I feel that the taste can be improved.
Response from Property: Thank you for the great feedback and perfect rating! We're glad you enjoyed the location, cleanliness, and access to food. We appreciate your comments on the coffee machine and will look into ways to improve the taste. We look forward to welcoming you back.
Anonymous User
The King Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 30, 2024
Centrally located, short walk to the train station. Lots of restaurants nearby. Clean and comfortable room/bed. Large TV in room, kettle but no fridge, free coffee machine in lobby. Housekeeping called in the morning
Response from Property: Dear Guest,Thank you for your review! We’re pleased to hear that you enjoyed our central location and the proximity to the train station and local restaurants. It’s great to know that you found your room clean and comfortable, and that you appreciated the large TV and kettle.We’re glad you made use of the free coffee machine in the lobby and that our housekeeping team could assist you in the morning. Your feedback is valuable, and we hope to welcome you back soon for another enjoyable stay.
Guest User
The King Room
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 25, 2023
I love this hotel, it's so central, really good value parking for city centre, exceptionally friendly staff and a great free drinks machine with specialist tea bags for free for hotel customers.
Response from Property: Dear Guest,Thank you for your glowing review! We are thrilled to hear that you love our hotel and appreciate its central location. It's fantastic to know that you found our parking options to be of good value for a city center setting.Our team takes pride in creating a warm and welcoming atmosphere, and we are delighted that you found our staff to be exceptionally friendly. We're also pleased that you enjoyed the complimentary drinks machine with specialist tea bags – it's our way of adding a little extra comfort to your stay.Your positive feedback means a lot to us, and we look forward to providing you with the same level of excellent service on your next visit. If there's anything specific you would like to share or if there are ways we can further enhance your experience, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to welcome you back!Warm regards,Daniel
_Ally
The King Room
Stayed in Dec 2024
Travel with friends
3 review
4.5/5
Great
Posted on Dec 22, 2024
No fridge inside the room
Response from Property: Thank you for your review and feedback. We’re glad you appreciated the cleanliness and surroundings of our hotel. As mentioned, we don’t advertise fridges in our rooms as they’re not a service we offer. However, we’re always open to suggestions and will consider how we can improve our amenities in the future. We hope to welcome you again soon!
Guest User
The King Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Lovely hotel right in the heart of the city
Response from Property: Thank you so much for your wonderful review! We're delighted to hear that our location was perfect for moving your daughter into White Rose View. It’s great to know that you enjoyed our clean and nicely decorated rooms, and that our staff made you feel welcome. We hope to see you again on your future visits!
Guest User
The King Room
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Nice place walk distance from everywhere you may want to go ..clean ..quiet value of money. 24 hours free coffe and machine ,tea and croissant. In the hotel lobby.
Response from Property: We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Ibis Styles Leeds City Centre Arena
Helena YIM
The Duet Room
Stayed in Jul 2023
Family
2 review
3.7/5
Posted on Jul 20, 2023
Good location. The room is clean, tidy and comfortable.
Response from Property: Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our hotel's convenient location and found your room to be clean, tidy, and comfortable. It's always our goal to provide a pleasant and relaxing stay for our guests. If you have any more suggestions or comments, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!
Guest User
The King Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Stay was very comfortable
Response from Property: Thank you for your review! We're so glad to hear that you had a very comfortable stay. We hope to welcome you back soon!