Hotels in Leeds City Center, Leeds

Despite a nice welcome and the Leeds city centre location of the Discovery Inn this accommodation was disappointing in almost all aspects of my stay. The Inn does not have a bar or restaurant (serves continental breakfast in the lobby only at extra cost). On the way to the room I noticed the old and stained carpets and tired paintwork, the lift had a disgusting smell during the whole stay. The room I was allocated did not have a view of the outside, it had frosted glass on both windows which did not open beyond a letterbox gap, so you had no idea if it was raining or not for example (the hotel should inform guests of this). The room and bathroom had decorative order issues in this case a massive hole in the wall and many places mildew and stains in the bathroom. The television was so small it was hard to watch though the Wi-FI was very good however do not expect air conditioning or a fan. The room benefited from one hard wooden chair in front of small impractical desk space. The compact corridor-like bathroom was very dated in terms of décor, required a good clean and the noise from the extractor fan was annoying.

The room I stayed with my friends is lovely and the staff are extremely helpful and have gone above and beyond. We could ask for any more and this will be the place we will stay in on future trips to Leeds. Thank you to staff for making the experience the best!

My Only Hotel in Leeds City Center. Have stayed there now on a few occasions and can't fault the experience. Early check in if room available . Also check out at 12 noon and not 11am like most other Hotels. Their restaurant serves great food and room service can't be faulted. Will be back again shortly would definitely recommend.

Highly recommend, staff are very welcoming and I feel very at home here. I'm able to cook and do laundry which is great while I find a permanent apartment.

Don’t not stay here. Avoid. So first of all the owner was very intense and makes you feel uncomfortable. He slept in reception on a sofa which we thought was strange. Went to the toilet in the night and got told to go to bed while he was laid on the sofa. When we first arrived he was bossy and rude and made up go on a tour of the whole building which he bossed us round. The whole place is dirty and needs done up, the toilets stink of urine and the toilet seat came of every time it was used. The room we were given for 6 of us was tiny, the beds were awful. It did not have enough plugs at all. The carpet was stained and dirty. You would have to pay me to stay here again, avoid at all costs and pay more to stay elsewhere. It had bars on the window like jail.

I decided as a treat for my nieces birthday and for her finishing her exams we would book a night away in the hilton for a relaxing/pamper night. The staff are lovely, we had a very friendly and welcoming checking in experience and they even offered us a free breakfast when I mentioned it was my nieces birthday. The room was ok, quite small and parts tired/worn down. We then headed out into the town for some food, as soon as we opened the room door we could hear the music. It was clearly a stag or something, men walking about with tops off, shouting and with music blaring. We waited for the lift as more and more people got out of the lift to join the party that was the 7th floor. The lift then opened to another group of men who then said something sexually suggestive and highly inappropriate to my 16 year old niece. I didn’t have time to approach them as the lift doors closed. We then was greeted by another intoxicated male in the lift who offered me his half drunken pint and said ‘come on get with it.’ I then decided to go to reception to complain. The staff were really helpful and tried very hard, we were told we could move rooms but by now the damage had been done - my niece suffers from anxiety and at this point she wanted to check out and go home. We tried to make the most of it and went out for food, when we arrived back we asked to be moved rooms which we did. We were on the top floor and this room was a little bigger but still parts that were very worn down (the bathroom door looked like a wolf had been scratching at it). We didn’t sleep, the air con didn’t work and it was absolutely boiling. The window only opened a crack and we had the noise outside coming through until the early hours. Every time we nodded off a door In the hallway would slam and wake is up - we almost checked out at 3am. All in all, a poor experience which was made slightly better by the staff who clearly wanted to help us. Not sure why a high class hotel such as the Hilton would accept stag/group bookings. We wanted to go swimming and explore the facilities more but the experience and the hotel clientele put us off (we didn’t feel comfortable). Not what I paid £165 for the night for, extremely frustrated and disappointed.

The service is good, and the room has been upgraded😇 The room is large and comfortable. Breakfast is average. The main reason is the location, which is really nice. It takes 5 minutes to walk to the train station, and all the delicious food and shopping can be reached on foot. It's so convenient, there is also a famous donut shop just downstairs from the hotel. We found out before we left that it was sold out by 4pm. Saw a lot of people in the lobby looking for this donut shop

Hotel is very nice, however there were some significant issues with this stay. I booked a king room yet it had two single beds, the coffee machine in the lobby was broken and there was a fire alarm at 2am! Everyone in the hotel was out in the street for an hour and it really disrupted my sleep and working day.

Another lovely stay at the Crowne Plaza in Leeds. Always a warm welcome, rooms are well serviced and comfortable, and being on the edge of town, the location is much quieter but only a ten minute walk into the city centre and railway station. Staff are always cheerful and happy to help, check-in and check-out is always efficient and swift. Excellent on site car park. Breakfast is always a delight and the cooked to order omelettes are amazing! Tina and Gigi (and all of the other restaurant staff) go out of their way to make sure you have everything needed for a good start to the day. Overall, just a lovely hotel with lovely staff. Just what's needed when working away from home and definitely worthy of 4 stars.

My husband and I stayed as part of a conference with over 300 people in attendance. We had a very large room which was obviously set up for 4. Two very large king sized beds pushed together meant that whilst we could have a bed each if we wished to sleep as usual my husband had to climb into bed from the bottom! We stayed Friday through to Sunday afternoon and ate in the restaurant friday night. It was relatively busy but we had a lovely meal, the cocktails were lovely and the staff attentive and we happily paid the service charge and a tip on a bill over £70. As a result of our experience on the Friday night we attended the restaurant again Saturday night. It was awful, we had to find a member of staff to take our order, a member of staff to order our dessert, and we had to find a member of staff to pay the bill - we nearly left without paying the wait was so long! When we did get the bill a service charge had been added - we refused to pay this element as we had been given no service! On Sunday afternoon as the conference ( which was in the hotel ballroom) finished at 2pm and we did not need to be at the airport until after 6pm we thought we would see if we could get something to eat in the restaurant. Disappointingly a vegetarian colleague could not get the simple cheese and tomato sandwich he wanted as the only food the chefs were willing ( or able?) To prepare was what was on the menu ! We left and ate elsewhere so he could be accommodated. The hotel is very disabled friendly with access to all bar one room without the need to use lifts ( although we are now intimately acquainted with the service lift!) The staff in the hotel were all friendly and approachable. ( Even when refusing service!)